Check in to your flight

Flying soon? Here is where you’ll be able to find information on how to check in to your flight.

If your flight is within the next 24 hrs–60 mins, you can check in online now. 
Please note, we cannot check you in via our contact centre.

Airport concourse

Check in at the airport

At the airport?  You can check in:

  • at a WestJet kiosk 24 hours or fewer before your flight
  • with a friendly agent at Guest Assistance 3 hours or fewer before your flight

Every airport we operate out of has a Guest Assistance counter. 

Arrive at the airport earlier than usual

We are currently experiencing an increase in processing times due to additional COVID-related requirements. Start your trip earlier to ensure you make it through airport security on time. For all WestJet departures, we suggest you arrive at the airport 120 minutes before departure if you are traveling within Canada and 150 minutes for international travel. 

Use the WestJet App to Check in

Save time and paper and download the WestJet App today to check in to your flight! An all-in-one place to find your flights, boarding passes and rewards membership. 

What you’ll need to check in to your flight

  • reservation code; 
  • passport, if you are travelling to the U.S. or internationally; and 
  • hotel name, destination address, cruise or transit airline if you are travelling to the U.S. Your boarding passes will be issued once check in is complete. 

Submit ArriveCAN if you’re entering Canada. 

Manage trips gives you access to several self-serve options

How to check in at different airports


Airport Code City Web Mobile Kiosk Counter
YXX Abbotsford

YBR Brandon

YYC Calgary

YYG Charlottetown

YQQ Comox

YDF Deer Lake

YEG Edmonton

YMM Fort McMurray

YXJ Fort St. John

YQU Grande Prairie

YHZ Halifax

YHM Hamilton

YKA Kamloops

YLW Kelowna

YKF Kitchener-Waterloo

YXU London

YQM Moncton

YUL Montreal

YCD Nanaimo

YOW Ottawa

YXS Prince George

YQB Quebec City

YQR Regina

YXE Saskatoon

YYT St. John's

YQY Sydney

YXT Terrace

YQT Thunder Bay

YYZ Toronto

YVR Vancouver

YYJ Victoria

YXY Whitehorse

YQG Windsor

YWG Winnipeg

YZF  Yellowknife

Airport Code City Web Mobile Kiosk Counter
ATL Atlanta

ORD Chicago

DFW Dallas Fort Worth

FLL Fort Lauderdale

RSW Fort Myers

HNL Honolulu

LIH Kauai Lihue

KOA Kona

LAS Las Vegas

LAX Los Angeles

OGG Maui

MIA Miami

MYR Myrtle Beach

JFK New York
(John F. Kennedy)

LGA New York
(LaGuardia)

SNA Orange County

MCO Orlando

PSP Palm Springs

PHX Phoenix

PDX Portland

SAN San Diego

SFO San Francisco

TPA Tampa

Airport Code City Web Mobile Kiosk Counter
AMS Amsterdam
ANU Antigua

AUA Aruba

BDA Bermuda

BGI Bridgetown

SJD Cabo San Lucas

CUN Cancun

CCC Cayo Coco

CZM Cozumel

CUR Curacao

DUB Dublin

GCM Grand Cayman Islands

HOG Holguin

ZIH Ixtapa Zihuatanejo

KIN Kingston

LRM La Romana

LIR Liberia

ZLO Manzanillo

MZT Mazatlan

MBJ Montego Bay

NAS Nassau

CDG Paris
POS Port of Spain

POP Puerto Plata

PVR Puerto Vallarta

PUJ Punta Cana

AZS Samana

SJU San Juan
Puerto Rico

SNU Santa Clara

UVF St. Lucia

SXM St. Martin

PLS Turks and Caicos

VRA Varadero

Need more information?

Please note, we cannot check you in via our contact centre.


Updated airport arrival times

For all WestJet departures, we suggest you arrive at the airport 120 minutes before departure if you are traveling within Canada and 150 minutes for international travel.  We are currently experiencing an increase in processing times due to additional COVID-related requirements.

  Online Kiosk Guest assistance
Check in available as early as1 24 hours before your flight's scheduled departure 24 hours before your flight's scheduled departure Three (3) hours before your flight's scheduled departure
Domestic cut-off time before scheduled departure 45 minutes 45 minutes 45 minutes2,3
International cut-off time before scheduled departure 60 minutes 60 minutes 60 minutes2,3
  • Our cut-off times may not represent the amount of time required to drop off baggage and to go through security. We suggest that you check in 90 minutes prior to departure if you're travelling within Canada and 120 minutes for international travel.
  • You should arrive at the boarding gate at least 40 minutes before flight departure. If you arrive less than 10 minutes before departure you will be denied boarding. WestJet is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.
  • Baggage will be accepted up to 3 hours before departure at most locations. Checked baggage (*excluding kennels) is accepted until the check in cut-off time of your flight. Requirements for checking in kennels may vary depending on your airport. Kennels arriving at check-in within 90 minutes of departure may be denied. To ensure a successful trip, we recommend checking in your pet and kennel 2 hours before departure. Find everything you need to know about travelling with a pet.
  Web Mobile Kiosk Guest assistance
Check in

Check in on a code-share or interline flight when WestJet is the first operating carrier5

Check in on a code-share or interline flight when a partner airline is the first operating carrier6
Add/edit a WestJet Rewards, AAdvantage® or SkyMiles® number to your reservation

Enter Known Traveler Number (KTN)

Select an earlier flight

Select your seat

Select a seat in Premium7

Pay excess baggage fees8

Email your boarding pass9

Print your boarding pass

 ✔5

Print your bag tags

8

Be sure to save a version of your e-boarding pass on your phone in case you find yourself without access to a wi-fi connection.

Apple device (iOS 10 or newer): you can add multiple e-boarding pass to Apple Wallet.

Android devices: save an e-boarding pass for one guest per device.

  • A print version of an e-boarding pass will not be accepted
  • If you forgot to download your e-boarding pass, re-check in on your phone or at one of our airport kiosks. If you’re travelling to an airport that does not support e-boarding passes, we will happily issue you a print version
  • E-boarding passes cannot be forwarded. If necessary, we can re-issue your boarding pass to a different email address or account.
  • If you’re travelling with a child, lap-held infant, or if you have purchased a seat for an infant in a restraint system, you are not eligible to receive an e-boarding pass
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