Loews Royal Pacific Resort at Universal Orlando™

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 14858 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    frequent fliers

    Reviewed by senoya1() on Apr 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Cant beat the stay with the Express included. We have stayed at many other Universal Resorts and Royal Pacific fits us best as a family. Location and creature comforts are great. Price could have less of a punch but...enjoy and relax

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Not AAA Four Diamond Worthy

    Reviewed by atlantagirl2016(Atlanta, Georgia) on Apr 21, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed at the Loews Royal Pacific for 3 nights in March 2021. The staff was friendly and helpful. You can’t beat the location of the hotel in proximity to the parks. We could easily walk to the parks or take the water taxi. We never had to wait more than 5 minutes for the water taxi, which was great. The Asian themed restaurant downstairs was good and portions were sizable. The service at the restaurant was very attentive. We used the pool one afternoon and had no complaints. Now, why do I say it’s not AAA 4 diamond worthy? Our room was nice sized but you can tell there’s a lot of turnover and therefore wear and tear. From the moment I stepped into our bathroom, I smelled vomit. It took me a while to figure out where the smell came from and realized it was the hand and face towels. They looked new, so not sure if they were washed prior to guest distribution or if the smell was from previous usage. I thought I was the only one who smelled the vomit, but my 12 year old daughter complained of the same. Since there was no housekeeping, we held our breath when we wiped our mouths/ face. My other complaint is that another guest spilled strawberries in the elevator bank of our floor. For 2+ days, it was not cleaned up. I watched the strawberries dry up and get kicked around. For a high end luxury property, I do not think that’s acceptable. I finally took a photo the third night we were there and the mess was still there the next early afternoon when we checked out. The staff had over 48 hours to clean that up. If the common areas are not clean, it makes me wonder how well the rooms are cleaned. We had a fantastic time at the parks, but for the amount of money we spent on the hotel, I expected more.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Service

    Service-4

    Value

    Value-2

    Cannot wait to come back!

    Reviewed by 1kt96() on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the minute we arrived, our stay at the Loews Royal Pacific Resort was nothing short of exceptional! We stayed for 6 days and I was so sad to leave. We were welcomed by Hector who helped us unload our car with our luggage. Check in was a breeze. Our hotel room key was our express passes for Universal which definitely came in handy. The common area was so peaceful, beautiful, and clean. They do an awesome job keeping it clean and in order especially with covid. You have to get your temp check when you walk through the doors and they give you a different color wristband everyday to ensure you don’t have a temp over 100. We stayed in a queen water room, which was so spacious. Dressers were soft close, which also provided plenty of space for the kids clothes. Beds were super comfortable, especially the pillows! Bathroom was clean, the only problem was that our sink drain was clogged and the water pressure in the sink was fairly slow and not much water came out but that was the only problem. The lagoon pool was amazing! I love they have separate chair towels and then beach towel. Food was fantastic. Service was superb and the servers were so friendly and welcoming. The water taxis were so convenient and also fun for the kids. Island Dining room served amazing breakfast. I wish I could remember their names but just know all of the servers are great. We probably ate there 4 out of the 6 days we stayed there. Highly recommend and all of the servers welcomed you every morning with a smile on their faces and “Aloha!” As did all of the employees working at Royal Pacific. Tuk Tuk Market had great snacks for late nights. I couldn’t not say enough great things about the employees there. They’re all so nice and you can tell they love their job. Not one single person I came across working there gave me the vibe that they didn’t want to be there. Luggage service was awesome also! If you are wanting a great place to stay, do not hesitate to go with Royal Pacific. The price is definitely worth every penny! I cannot wait to come back and enjoy another stay with them. Thank you Royal Pacific for making our family vacation one to remember.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Like the hawaiian vibe

    Reviewed by MyNameIsEmma8(Orlando, Florida) on Apr 18, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    stayed here and portofino bay the past week. i like portofino bay’s room (its bigger) but prefer the hawaiian vibe at royal pacific. everyone is super friendly.. check in was a breeze. as well as check out. plenty of life guards at the pool. the only thing i didnt like was the walk from tower 2 to the water taxi dock. i think tower 3 is closest to the pool and the dock. we chose to stay here for the unlimited express passes. so worth it. i booked a standard king bed and did not realize the room came with a mini fridge until check out day! its not mentioned in the room description. its a small fridge enough to cool water bottles and sodas. its hidded under the tv, inside the console. the coffee maker was in there too. wouldve been nice to know that our first day lol. over all a great stay and will def book again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    fabulous visit

    Reviewed by Deborah Z(SHELTON) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Loews Royal Pacific and couldn't have had a better time. Staff was very pleasant and gave us tips on what to do and where to go. The room was spacious. It was very clean and modern. Girls enjoyed the pool.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5