WestJet does not accept liability for spoilage of seafood and perishable items for any reason, including delays.
WestJet will accept perishable items (including floral products, fruit, meat etc.) as part of your checked baggage and/or carry-on baggage allowance. Improperly packaged items will not be accepted for transport in carry-on, checked baggage or cargo. Live fishery products (lobster, crab, etc.) are not allowed on flights to Dublin – all products must be eviscerated, and fishery products including prepared lobsters must not exceed 20 kilograms or one fish per person.
Perishable items must meet the weight and size guidelines, and must also meet the following requirements:
- be packaged in a leak proof container (e.g. a metal or plastic cooler which can be lined with polystyrene (Styrofoam™) that is able to withstand shock, normal handling, vibration, changes in temperature and in air pressure.
- the container must be marked as "This Side Up" and "Perishable" or "Seafood"
- have a "Fragile" tag attached
- if a polystyrene (Styrofoam™) cooler contains dry ice as coolant, the cooler must be specifically designed to transport dry ice and vent carbon dioxide gas. The contents of the cooler must be in solid form, e.g. frozen.
- if the contents are liquid or the cooler is not designed to transport dry ice, your cooler will be denied transport. if the contents of the polystyrene (Styrofoam™) cooler are liquid and cooled using a method other than dry ice (e.g. gel packs), they can be accepted, but must be packaged inside a clear plastic bag to prevent spills and leaks.
- you must not package a cooler containing dry ice into a clear plastic bag, as gas will not be able to escape
Ice is not an acceptable coolant for perishable items and seafood, in carry-on or checked baggage.
Please note, polystyrene (Styrofoam™) coolers are not accepted as a carry-on container for:
- perishables or seafood if dry ice is the coolant
- seafood unless the polystyrene cooler (Styrofoam™) is inserted in an approved container, e.g. plastic
Seafood, including shellfish such as crabs, crayfish, lobsters, mussels, shrimp and ocean plant life (such as kelp) will be accepted on flights (with the exception of Dublin):
- when packed with protective padding (Styrofoam™) inserts as provided by commercial seafood retailers)
- when packed with absorbent material between the plastic bag and the inner wall of the outer packaging
- when cooked, provided it is in a sealed plastic bag before being packed
- when live, provided it is accompanied by an acceptable coolant (see above) to keep the shellfish damp during transportation