Program news and updates

Limited lounge access is beginning to return in select airports. As of July 28, 2021, lounge access is available at the following locations. Please use the links below to confirm operating hours and service adjustments that may be in effect.

• Calgary International Airport (YYC): WestJet Elevation Lounge, Concourse B, Domestic Terminal 
• Toronto Pearson International Airport (YYZ): Plaza Premium Lounge, Domestic Departures, Terminal 3
• Vancouver International Airport (YVR): Plaza Premium Lounge, Pier B, Domestic Departures 
• Vancouver International Airport (YVR): Plaza Premium Lounge, Pier C, Domestic Departures 
• Vancouver International Airport (YVR): Plaza Premium Lounge, Pier D, International Departures
• London, United Kingdom - Gatwick Airport (LGW): No1 Lounge, North Terminal
• Montego Bay, Jamaica – Sangster International Airport (MBJ): Club MoBay Departure Lounge

We understand that the travel environment continues to affect our members’ ability to travel. To provide greater certainty and time for our top-tier members, we are making the following changes:

1. We’re extending Platinum, Gold and Silver status to December 31, 2022.
   • includes all unlimited use benefits such as free checked bags, access to priority services, unlimited lounge access, etc.
   • change will be reflected in your account by June 10, 2021
   • any unused, one-time use vouchers earned with your tier (i.e. individual lounge and seat selection vouchers) will either be extended to December 31, 2022 at the end of this year or, if you meet the qualifying spend requirement normally required to retain your tier for another year (i.e. $3000 for Silver, $5000 for Gold or $8000 for Platinum), a new set of vouchers will be issued for 2022. Members who upgrade to a higher tier will automatically receive the applicable vouchers for that tier, valid until December 31, 2022.
2. We’re introducing a qualifying spend bonus for Platinum, Gold and Silver members available until the end of the year with no registration required. This will help you achieve more milestone awards and the next tier status for 2022. Learn more
3. We’re also providing an exclusive offer for members who are already in our highest tier as of June 4, 2021. Current Platinum members will have the opportunity to experience WestJet’s best by earning two Business cabin companion vouchers, available to you when you accrue an additional qualifying spend of $6500. You will receive one for travel within Canada and one for travel between Canada and Europe, each valid for use in 2022.² Learn more

Don’t forget, as announced on September 4, 2020, the qualifying period for our program has now changed to calendar year. The qualifying periods for members prior to January 1, 2021 were previously extended to December 31, 2021. All members will start a new qualifying year on January 1, 2022 and will need to meet the regular qualifying spend requirements between January 1 and December 31, 2022 to retain top-tier status for 2023.

Learn more about what’s included in qualifying spend and the benefits you’ll receive at each tier at westjet.com/tiers.

Have questions? We’ve got answers.

Starting March 18, 2021, WestJet Rewards Platinum, Gold and Silver members will enjoy top-tier member benefits like preferred seating, complimentary baggage allowance, priority services and lounge access to Delta Sky Club^® when flying with Delta. See our Delta Air Lines partner page for full details.

Starting February 10, 2021, WestJet RBC^® World Elite Mastercard^‡ primary cardholders can exchange a valid annual World Elite companion voucher for four (4) one-time use lounge access vouchers at WestJet partner lounges. Learn more 

Starting February 10, 2021, a milestone award earned at $6,000 or higher can be exchanged for two Gift of Gold vouchers, allowing Platinum and Gold members to gift Gold status and benefits to friends or family members for use on a round-trip flight, even when not travelling with them. Learn more

As of November 6, 2020, you’ll start to see Member Exclusive fares when you sign in and book your flight online. WestJet Rewards members can now sign in to see savings on more seats on most flights in Economy, Premium and Business cabins. All you require for these great savings is full payment of the base fare in WestJet dollars.

In response to ongoing COVID-19 travel restrictions, the validity period on companion vouchers issued to WestJet RBC^® credit card holders will be extended to December 31, 2021 All extensions to vouchers will be reflected in your account by May 31, 2021.

• Unredeemed WestJet RBC credit card companion vouchers expiring between June and December 2021 will be extended to December 31, 2021.
• Unredeemed RBC lounge vouchers expiring between June and December 2021 will be extended to December 31, 2021.
• Companion vouchers that were redeemed for travel between June and December 2021, where travel is cancelled, will be reinstated to your account and extended to December 31, 2021 (unless the original expiry date is later). Extension will be processed within 14 days of cancellation.

Sign in to see your vouchers.

WestJet’s flexible change and cancellation policy, introduced in response to COVID-19, is applicable to all fare types, including Member Exclusive fares offered to WestJet Rewards members. These special redemption fares, which require the full payment of the base fare with WestJet dollars, must be changed or cancelled through our Contact Centre at 1-888-WESTJET (1-888-937-8538); they cannot be changed online.