Didn’t receive an upgrade prior to check-in? You may still be eligible to receive a last-minute upgrade at the boarding gate when seats in a higher cabin remain open. When available, upgrades will be automatically allocated to Platinum, Gold and Silver members in priority order by tier, starting with Platinum, and then by eligible fare. The only action required of you is to have an eligible booking, check in a minimum of 75 minutes prior to departure (either online or at the airport) to ensure your booking is captured on the priority list, and to listen for your name to be called by the Customer Service Agent when you arrive at the gate. There's no need to ask the Agent, in fact, approaching the desk may hinder efforts for an on-time departure.
- Valid on single-guest reservations only where guest is a Platinum, Gold or Silver member; not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests.
- Upgrades will be from the cabin purchased to the next higher available cabin (i.e. Economy to Premium, or Premium to Business). Upgrades from the Economy cabin directly to the Business cabin are not available.
- Upgrades to Premium are applicable to all aircraft and destinations across WestJet’s network, excluding flights to/from Europe. Original fare purchased must be one of the following: