Silver

Didn’t receive an upgrade prior to check-in? You may still be eligible to receive a last-minute upgrade at the boarding gate when seats in a higher cabin remain open. When available, upgrades will be automatically allocated to Platinum, Gold and Silver members in priority order by tier, starting with Platinum, and then by eligible fare. The only action required of you is to have an eligible booking, check in a minimum of 75 minutes prior to departure (either online or at the airport) to ensure your booking is captured on the priority list, and check your inbox or Apple Wallet approximately 40 minutes before your flight’s estimated departure to see if you’ve received a new seat assignment and boarding pass. 

• Valid on single-guest reservations only where guest is a Platinum, Gold or Silver member; not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests.
• Upgrades will be from the cabin purchased to the next higher available cabin (i.e. Economy to Premium, or Premium to Business). Upgrades from the Economy cabin directly to the Business cabin are not available.
• Upgrades to Premium are applicable to all aircraft and destinations across WestJet’s network, excluding flights to/from Europe. Original fare purchased must be one of the following:

• Upgrades to Business are applicable to the Boeing 787 Dreamliner aircraft on flights operated within Canada only. Original fare purchased must be one of the following:

• Valid for flights throughout WestJet’s network on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines), as well as WestJet-operated segments of partner-marketed itineraries. Not valid on interline bookings.
• Eligible member's WestJet Rewards ID must be on the booking at the time of check-in and member must be checked in a minimum of 75 minutes prior to departure (either online or at the airport) for the member to be added to the priority list.
• Pending availability and subject to meeting the criteria above, complimentary upgrades at the gate will be allocated in priority order by tier status, starting with Platinum, and then by eligible fare, in descending order. The likelihood of an upgrade will vary based on number of seats available for upgrade and number of top-tier members on the flight. If successful, a seat will be automatically assigned prior to the start of boarding, and the member will receive an updated boarding pass delivered via email and Apple Wallet 40 minutes before the flight’s estimated departure.
• Upgrades to a higher cabin will be automatically processed and provided to eligible members. In the rare event that a member wishes to decline an upgrade, they are requested to speak to an agent who will make best efforts to re-accommodate back to the original cabin.
• All complimentary upgrades at the gate will be facilitated through the above process; requests for upgrades outside of the above criteria or priority order, either at the airport or on board the aircraft, are not available.
• Members who receive an upgrade to a higher cabin will enjoy the same inflight service as all other guests, however, dining options may be limited when a complimentary upgrade has been provided.
• If a member wishes to be excluded from receiving all future complimentary upgrades (both prior to check-in and at the gate) they must contact us by email to make the request. Please allow up to 30 days for your member information to be removed from our automated processes.
• Complimentary upgrades at the gate are subject to these benefit terms and conditions and are offered on a space-available basis at WestJet’s sole discretion. WestJet reserves the right to change the terms and conditions at any time. Moreover, WestJet does not guarantee that all seats within the Premium and Business cabins will be made available for upgrade; there may be occasions where seats within these cabins remain unoccupied or are allocated to other guests at WestJet’s discretion.
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

With the purchase of eligible fares, Platinum, Gold and Silver members may be eligible for complimentary upgrades to Premium prior to check-in on most WestJet flights (excluding flights to/from Europe). When seats for complimentary upgrades prior to check-in are made available to WestJet Rewards, they will be automatically allocated in priority order by tier, starting with Platinum, and then by eligible fare.

• Valid on single-guest reservations only where guest is a Platinum, Gold or Silver member; not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests.
• Upgrades to Premium are applicable to all aircraft and destinations across WestJet’s network, excluding flights to/from Europe. Original fare purchased must be one of the following:

• Valid for flights throughout WestJet's network (excluding flights to and from Europe) on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines); not valid when travelling with WestJet's code-share or interline partners.
• Eligible member's WestJet Rewards ID must be added to reservation at time of booking.
• Pending availability and subject to meeting the criteria above, complimentary upgrades will be automatically allocated in priority order by tier status, starting with Platinum, and then by eligible fare, in descending order. The likelihood of an upgrade will vary based on number of seats available for complimentary upgrades and number of top-tier members on the flight. If successful, a seat in Premium will be automatically assigned prior to the opening of the 24-hour check-in period and visible to the member when checking in.
• Members who meet the criteria above but do not receive an upgrade prior to check-in will automatically have a second opportunity to receive a complimentary upgrade at the gate, provided they check in for their flight (either online or at the airport) a minimum of 75 minutes prior to scheduled departure.
• Members who receive an upgrade to a higher cabin will enjoy the same inflight service as all other guests, however, dining options may be limited when a complimentary upgrade has been provided.
• If a member wishes to be excluded from receiving all future complimentary upgrades (both prior to check-in and at the gate), they must contact us by email to make the request. Please allow up to 30 days for your member information to be removed from our automated processes.
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Whether you prefer a window or an aisle seat, or perhaps you want to be one of the first off the aircraft upon arrival, you can use a seat selection voucher to reserve your seat ahead of time.

• Valid for complimentary advance seat selection (i.e. prior to check-in) on any seat within the Basic, Econo or EconoFlex fare options where a seat selection fee applies; not valid to upgrade to a seat in Premium or Business, nor to select or change a seat during check-in when travelling on a Basic fare.
• Valid for bookings made on westjet.com or via WestJet's contact centre. Members who wish to add seat selection on reservations made by third parties, such as a travel management company or online travel agency, may be eligible to do so by using Manage Trips on westjet.com.
• Valid when travelling on WestJet-marketed and operated flights only (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• Valid for bookings made prior to the voucher expiry date; travel may occur after the voucher expiry date subject to flight schedule availability at the time of booking.
• To access vouchers, eligible member's WestJet Rewards ID must be added to the reservation at time of booking or on Manage Trips on westjet.com.
• Vouchers may be used for member or guest(s) travelling with the member on the same reservation.
• Each voucher is valid for complimentary seat selection for member (or guest) from one origin to one destination, including connections. A round trip requires two vouchers per member/guest.
• Voucher number and expiry date are available when you sign into your account at westjet.com.
• Changes or cancellations to seat selection must be made on Manage Trips on westjet.com or through WestJet's contact centre.
• Seat selection vouchers are non-refundable when upgrading (either purchased or complimentary) to a higher cabin than originally booked.
• Members travelling on Basic fares may use voucher at any time prior to check-in; a fee will apply to select or change a seat during check-in.
• Vouchers may only be used as described, have no monetary or other exchange value and are non-transferable.
• Terms and conditions of this voucher are subject to the Program Terms and Conditions at the time of redemption.

Lounge Access Benefits

Four lounge vouchers for member’s personal use are awarded upon achieving Silver and are available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

• A valid boarding pass displaying a WestJet flight number for a departing flight must be presented at time of entry; a printed voucher is not required for redemption.
• Each voucher is valid for one entry for member only and is non-transferable.
• Two (2) one-time use guest vouchers are also available to the member and may be used for additional guests/companions when accompanied by the member and taking a same-day WestJet flight from the same airport; guest vouchers are non-transferable. Silver members have the option to use these additional vouchers for their own access should they choose.
• Voucher numbers and expiry dates are available when you sign into your account at westjet.com.
• Valid at participating airport lounges only. Visit westjet.com/lounges for a current list of lounges.
• Valid when travelling on WestJet-marketed flights only (identified by a WS carrier code preceding the flight number); not valid when travelling on partner-marketed itineraries.
• Voucher must be redeemed prior to the expiry date.
• Voucher may only be used as described and has no monetary or other exchange value.
• Terms and conditions of each voucher are subject to the Program Terms and Conditions at the time of redemption.

Lounge Access Benefits

Guest lounge vouchers are awarded upon achieving Silver, Gold and Platinum, as well as offered as an award option for milestone awards issued at $8,000 in qualifying spend and higher.

• Guest vouchers may be used for additional guests/companions when accompanied by the member and taking a same-day WestJet flight from the same airport; guest vouchers are non-transferable.
• Guest vouchers are in addition to the four (4) member lounge vouchers awarded with Silver, and unlimited lounge access with family privileges awarded to Gold and Platinum. Members have the opportunity to obtain additional guest lounge vouchers by choosing them as an award option for milestone awards issued at $8,000 in qualifying spend and higher.
• Silver members have the option to use these additional vouchers for their own access should they choose.
• Guest vouchers and expiry dates are available when you sign into your account at westjet.com.
• Valid at participating airport lounges only. Visit westjet.com/lounges for a current list of lounges.
• Valid when travelling on WestJet-marketed flights only (identified by a WS carrier code preceding the flight number); not valid when travelling on partner-marketed itineraries.
• Voucher must be redeemed prior to the expiry date.
• Voucher may only be used as described and has no monetary or other exchange value.
• Terms and conditions of each voucher are subject to the Program Terms and Conditions at the time of redemption.

First and second checked bags free are awarded upon achieving Silver or Gold and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

• Valid for member and up to eight (8) additional guests travelling on the same reservation; not valid for companions when travelling on a group booking (10+ guests on the same reservation).
• Eligible member's WestJet Rewards ID must be on the reservation at the time of check-in.
• Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• Size and weight of baggage must comply with WestJet's standard checked baggage allowance. Any piece of baggage exceeding the size or weight allowance is subject to all applicable oversized weight and size restrictions and fees. More details
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Zone 2 boarding is awarded upon achieving Silver and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

• Eligible member's WestJet Rewards ID must be on reservation at the time of check-in.
• Valid boarding pass displaying WestJet Rewards ID and Silver tier must be presented at time of boarding.
• Valid for member and any guests travelling with member on the same reservation.
• Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• A minimum of Zone 2 boarding will be provided; boarding zone may be superseded through purchase of fare that includes a Zone 1 boarding (e.g. Premium or PremiumFlex). 
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Whether you require full-serve check-in, need assistance to change a booking, or are simply dropping off a bag, you'll enjoy the convenience of our priority check-in line. 

• Valid boarding pass displaying WestJet Rewards ID and Silver tier must be presented.
• Valid for member and any guests travelling with member on the same reservation.
• Valid on itineraries operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

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^ New World Elite benefit “Status Lift”: Starting January 1, 2022, WestJet RBC World Elite Mastercard primary cardholders can access a new annual benefit, “Status Lift”, to help you get closer to Silver, Gold or Platinum status each year. With Status Lift, you can earn $500 in tier qualifying spend which applies towards achieving the next WestJet Rewards tier for every $15,000 CAD in Eligible Purchases charged to your WestJet RBC World Elite Mastercard (up to a maximum of $1,500 in tier qualifying spend in a qualifying year). WestJet’s qualifying year is January 1 to December 31 of each calendar year. “Eligible Purchases appearing on your monthly statement after January 1, 2022 will earn Status Lift on the regular requirement of $15,000 CAD.

Other terms and conditions apply. For full details visit our Status Lift page.

1. Subject to the exclusions below, tier qualifying spend is: 1) one hundred per cent of the amount spent on eligible published base fares for WestJet-marketed flights flown by the member within a qualifying year, 2) twenty per cent of the individual portion of the base price of eligible WestJet Vacations packages completed within a qualifying year, and 3) effective September 1, 2021, any amounts earned from Status Lift in a qualifying year. The following are not eligible toward tier qualifying spend: Basic fares, Member Exclusive fares, contracted fares, tour operator fares, WestJet Vacations packages with Swoop-operated flights, WestJet Vacations group package bookings, partner-marketed flights, ancillary partner bookings made on westjet.com, WestJet Vacations land-only bookings, gift cards, taxes, fees, charges, any portion paid with WestJet dollars or any other reward program redemption. See WestJet Rewards terms and conditions for more details.
    
2. Silver, Gold and Platinum earn rates and flight benefits are awarded to the member at $3,000, $5,000 and $8,000 in tier qualifying spend, respectively, and are applicable for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded on a promotional basis. In accordance with the way earn rates are maintained while a member holds tier status, flight benefits will also be maintained. Member will not receive flight benefits (including, but not limited to, guest lounge vouchers or advance seat selection vouchers) when crossing qualifying spend thresholds for a tier lower than their current tier. Terms and conditions for use of all flight benefits apply; visit westjet.com/silver, westjet.com/gold or westjet.com/platinum for full details.
    
3. WestJet flights are flights marketed by WestJet, which is a flight with a WS carrier code preceding the flight number, and eligible toward tier qualifying spend (see note 1). The flight may be operated by WestJet, WestJet Encore or a partner airline. Earn rate on eligible WestJet-marketed flights is calculated as a percentage back in WestJet dollars on the base fare paid; taxes, fees and charges are not eligible.
   
   
4. WestJet Vacations packages are packaged vacations for up to nine guests on a single booking which include, at minimum, airfare on WestJet-operated flights and accommodations, and are sold for a combined base package price. Earn rate on eligible WestJet Vacations packages is calculated as a percentage back in WestJet dollars on the base package price and awarded individually to each member on the booking for their proportionate share of the total eligible spend; taxes, fees and charges are not eligible. WestJet dollars are not awarded on WestJet Vacations group bookings (10 or more guests on the same reservation) or vacation package bookings with airfare on Swoop-operated flights.
   
   
5. Car rentals, hotel stays, meal plans, attractions, and transfers are ancillary products sold individually by a third-party partner, or by WestJet Vacations as a land-only booking (i.e. without airfare). Earn rate on ancillary products is calculated as a set percentage back in WestJet dollars on the total base amount of the completed transaction; taxes, fees, charges, and extras are not eligible. When ancillary products are purchased from a third-party partner, WestJet dollars are awarded to one member only based on the total eligible spend of the booking. When ancillary products are purchased from WestJet Vacations as a land-only booking, WestJet dollars are awarded individually to each member on the booking for their proportionate share of the total eligible spend, except where only one member is listed on all or some of the reservations for the ancillary products, in which case only the member listed will be awarded WestJet dollars for the applicable portion of the eligible spend.
   
   
6. Partner flights are flights marketed by our partner airlines and are identified by a two-letter carrier code other than WS preceding the flight number. Earn rates on partner-marketed flights are based on mileage and class of service. Available on select partners only. See westjet.com/rewardspartners for more details.
   
   
7. Only available for residents of Canada. Terms and conditions apply. Visit westjet.com/creditcard for complete details.
   
   
8. Milestone awards are directly tied to the member’s milestone qualifying spend at any point in time and are independent of tier qualifying spend and tier status. Members who achieve tier status and benefits through a promotional offer, or through Status Lift, are not eligible to receive milestone awards until the specified milestone qualifying spend requirement(s) are met. Should a member be eligible to choose an award (applicable to awards at $8,000 and above), they will be able to make their selection when signed into their account on westjet.com. The choice must be made, and the award used, prior to the expiry date. Once a choice is made, it is considered final and cannot be reversed, nor can the award selected be exchanged for another option later. Terms and conditions for redemption of individual vouchers awarded as a milestone award apply. See westjet.com/tiers for more details.
    
9. Effective September 1, 2021, milestone qualifying spend is tracked separately from tier qualifying spend. Subject to the exclusions below, milestone qualifying spend is: 1) one hundred per cent of the amount spent on eligible published base fares for WestJet-marketed flights flown by the member within a qualifying year and 2) twenty per cent of the individual portion of the base price of eligible WestJet Vacations packages completed within a qualifying year. The following are not eligible toward milestone qualifying spend: Basic fares, Member Exclusive fares, contracted fares, tour operator fares, WestJet Vacations packages with Swoop-operated flights, WestJet Vacations group package bookings, partner-marketed flights, ancillary partner bookings made on westjet.com, WestJet Vacations land-only bookings, gift cards, taxes, fees, charges, any portion paid with WestJet dollars or other reward program redemption, and any amounts earned from Status Lift. See WestJet Rewards terms and conditions for more details.
   
   
10. WestJet dollars can be used towards payment of the base fare of an eligible flight or vacation package, available on westjet.com or through WestJet’s contact centre. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings. Minimum redemption rules on flights apply when purchasing Economy, Premium or Business fares; the entire base fare must be paid with WestJet dollars when purchasing a Member Exclusive fare. A minimum redemption amount of 50 WestJet dollars per booking applies for WestJet Vacations package bookings. Other restrictions may apply and are subject to change at any time. Full details available at westjet.com/redeem. All terms, conditions and restrictions applicable to WestJet Rewards are established by WestJet and shall apply to all bookings, travel arrangements and other services offered or provided by WestJet. WestJet, not Royal Bank of Canada, is responsible for WestJet Rewards.