TripAdvisor Traveler Rating

Overall hotel seems to be getting run down. No music at pools. Hardly any activities. No entertainment crew. Staff that were there were very friendly Drink service at pools was great Second time we were there. Not likely going back

Great getaway in paradise. Food was better than expected. Loved not having to make reservations. Lots of pools, nice beach. No trouble getting chairs. The grounds and setting are lovely. Room was ok. Very clean. Nice view. The staff really make this resort special. Everyone was friendly, welcoming and competent. We took taxis into town a few times to explore, shop and catch a local meal. We’re surprised that most guests we talked to thought us adventurous to do so. Folks Huatulco is safe and locals are nice.

All of the staff were pleasant and eager to be of assistance. In particular, Sandy, the beach concierge, was outstanding. She did a great job managing the loungers at the Preferred Beach, always with a happy smile on her face. It’s a difficult job dealing with some of the guests and she did it very well! Also Romualdo, the drink server, was great. So pleasant and always remembered our names. Both Sandy and Romualdo are excellent at what they do and are also studying English to do an even better job. Well done Sandy and Romualdo!

Resort is older, good service, it's ok. Room clean, no coffee maker in the room. Very expensive for what you get. Noise level is good. Spa is $200USD per massage. Nice Spa facility. Only one main buffet restaurant. The best food was off the resort across the street.

This resort at Dreams, Huatulco has become one of our favourite vacation spots. The beach is very easy to access for swimming and all the pools overlooking the ocean are beautiful. Rooms are comfortable with good mattresses The staff are extremely attentive to your every need or request. The food quality is very good and have we have enjoyed every meal. One, in particular, was on our last evening, we were treated to a beautiful meal at a private table. We had outstanding service. We’d like to acknowledge some of the staff who made our holiday so special: Food and Beverage manager, Julio and his team: Angel, Sergio, Antonio, Jesus, Sharen, Reyna, Renata just to name a few. Sad to leave but already planning our next visit.