All inclusive

Dreams Huatulco Resort & Spa

Huatulco 4.5

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Lush jungle, soaring mountains, dazzling coral reefs, golden beaches, the sapphire waters of the Pacific, and the picturesque Tangolunda Bay, along the coast of Oaxaca, Here in this slice of paradise is Dreams Huatulco Resort & Spa. 

Check in

3 p.m.

Check out

12 p.m.

Rooms

421

Rooms

Deluxe Tropical View
409 square feet
  • 1 king bed, or 2 double beds, or 1 queen bed
  • No more than 4 guests in the room
Deluxe Tropical View
409 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
Additional details

All rooms and suites are non-smoking.

Deluxe Tropical View with jetted tub
  • 1 king bed, or 2 double beds
  • No more than 2 guests in the room
Deluxe Tropical View with jetted tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
Additional details

All rooms and suites are non-smoking.

Deluxe Partial Ocean View
430 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Partial Ocean View
430 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
Additional details

All rooms and suites are non-smoking.

Preferred Club Ocean Front
439 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Preferred Club Ocean Front
439 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
Additional details

Preferred Club
All Preferred Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Private Preferred Club Lounge
  • Concierge service (7 a.m. - 9 p.m.)
  • Private beach area
  • Upgraded mini-bar service and bath amenities
  • Complimentary internet access in suite
  • Pillow menu
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors in the lounge

All rooms and suites are non-smoking.

Preferred Club Junior Suite with jetted tub
830 square feet
  • 2 double beds
  • No more than 2 guests in the room
Preferred Club Junior Suite with jetted tub
830 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
Additional details

Preferred Club
All Preferred Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Private Preferred Club Lounge
  • Concierge service (7 a.m. - 9 p.m.)
  • Private beach area
  • Upgraded mini-bar service and bath amenities
  • Complimentary internet access in suite
  • Pillow menu
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors in the lounge

All rooms and suites are non-smoking.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Video games
  • Movie nights
  • Dinners for children
  • Arts & crafts

Explorer’s Club

At this fully supervised children's program, kids will enjoy the many activities to keep them busy throughout the day. All Explorer’s Club staff members are certified by the American Red Cross in CPR for children.

Open from: 9:00 a.m. to 10:00 p.m.
Age range: 3 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
Barracuda Bar (Preferred Club) Bar, Beach bar
Desires Music Lounge Bar, Music lounge Dance floor
Revive Bar Bar, Self-serve bar
Sugar Reef Bar Bar, Pool bar
The Rendezvous Bar, Lobby bar
Mezcalaria Bar

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired available ($)
  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
El Patio À la carte Mexican Dinner Dress code
Himitsu À la carte Asian Dinner Dress code
Oceana À la carte Seafood Dinner Dress code
Portofino À la carte Italian Dinner Dress code
Seaside Grill À la carte Grill/steak house Dinner, Lunch Dress code
World Café Buffet International Breakfast, Dinner, Lunch Dress code
Coco Café Snack bar Coffee and Pastries Snacks
  • Rooms: 421
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit available ($)
  • Yoga
  • Pilates
  • Jogging path
Blvd. Benito Juarez 4
Bahía de Tangolunda
Huatulco, Mexico 70989
52 958 583 0400
22 km from HUX
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks
  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Jetted pools: 2
  • Outdoor pools: 6

Water sports

  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Bicycles: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Euro-bungee
  • Basketball
  • Ping-pong
  • Cooking, dancing and Spanish lessons
  • Bocce-ball
  • Horseshoes
  • Croquet
  • Pool table
  • Archery
  • 24 hour front desk
  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Babysitting available ($)

Location

Address
Blvd. Benito Juarez 4, Bahía de Tangolunda, Huatulco, 70989, Mexico
22 km from HUX airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great time

KellyandDave2020 on Jul 04, 2022

We visited from June 11-18 and had a great time. Our plane was a charter plane from St. LOUIS MO and well about half the plane stayed at DREAMS. We so very much enjoyed our group of new friends! Now here are some very important things you should know BEFORE you go, IF You're FROM THE USA! 1. These poor employees make about 72 cents an hour. There are so many locals at the resort that don't tip. A few bucks goes ALONG way with them. Here is what everyone MUST KNOW.... our currency must MUST MUST be perfect for it to be of value to them. In their town if our dollar bills have writing, a tiny tiny rip, a pen marking, a hole etc etc it is NOT WORTH anything to them. They cannot exchange it in their area. We exchanged a lot of bills for workers. They would actually come seek us out and politely ask if we would help them. You would be amazed at how damaged our currency in the US is. so PLEASE TIP AND TIP EVERYONE YOU CAN. OMAR at the lobby bar is THE BOMB!! He made sure the guys had ICE COLD MICHELOB ULTRA. He would fill the sink with ice and stick their beers in ice for those crazy American men!! By day 6 there was no more American beer on the property! lol 2. The rooms are NOT by any means what us Americans are used to as far as cool goes. Our first room was 79 and after 4 hours it didn't drop even a degree. They gave us a different room and that one was cooler. Still only about 75 some mornings it got to 74..lol.. housekeeping turns our ac off and OHHHH that makes me sooo mad because it never cools back off. So after your room is clean check your AC or else you will be sorry..lol... Thank goodness for Google Translate our Maintenace guy brought us a plug in fan to go along with our ceiling fan. The staff is amazing! Not many speak English but they try very hard. There is a guy in the gift shop who speaks PERFECT English BUT I can't remember his name and he said he learned from YouTube...lol...so if all else fails go in there. 3. Do NOT let the bad reviews make you worry about your trip. OMG I worried so much because people were being so rude with comments. Yes, this property is older BUT, the rooms are clean and updated. They are constantly working everyday to improve the property. Grounds keepers on hands and knees pulling the grass for the edging and it looked stunning! People painting and repairing things etc etc.. it could use updating sure but it is not as populated as Cancun(yet) therefore there are not as many resorts to choose from. Once this area expands then more fashionable resorts will be built. please please again be the cool guy or gal and give the grounds keeper a couple of bucks for their hard work or the hostess. You would be shocked to see how appreciative they are. It was cool! 4. If there is a black flag DO NOT try to swim. Hubby and another guy saved a guy from drowning. 5. Pool bar service is good and really good and friendly! 6. NOT many daytime fun activities or entertainment. This is the ONLY REAL complaint we had. Day time and nighttime entertainment wasn't anything thrilling. The entertainment staff needs to really step up their game as far as we were concerned. 7. Food was GOOD....yes I said GOOD!! I am a picky eater and I always found something delicious to eat. I recommend Chicken spring rolls and Chicken parm both my favorites. 8.Bring something for an upset stomach. We all seemed to of gotten a little bit of something while there. Prebiotics, probiotics, Imodium all of the above..lol... 9. Cab rides are CHEAP! Family of 4 was $4 to get to town. TIP TIP that driver...ya all know that is sooo cheap. We felt very safe in town but there was alot of us who went. LASTLY ENJOY YOUR TIME there! It is beautiful. IGNORE those bad reviews they are BS...hahahahah! Have a great time!!!

TripAdvisor users rated this property 1 out of 5

Dreams Downgrade ????

ernestoavilescota on Jul 04, 2022

Dreams was always our go-to all inclusive hotel for more than 12 years. We’ve been traveling to Mexico’s Dreams Locations as they’ve been our “Go-to” all inclusive resort for the past 12 years. UNTIL NOW. 1- Facilites and shape of building: POOR. Unfortunately Dreams Huatulco has the poorest conditions of their facilities I have seen in their locations across Mexico. We’ve visited Dreams at Cabo, Cancun, Vallarta and now Huatulco. Building was purchased from another hotel developer around 12 years ago and I have to say they have not matched the other Dreams locations I’ve been. Their AC’s in their hotel rooms don’t go below 73F even if you leave the room and window closed all night. The temp control said it could go down to 62F but never made it below 73F. Our group was 10 (4 rooms) and we all had the same unfortunate experience. 2.- Staff: AVERAGE As Mexicans living in the US we’ve always shared to our American friends that Dreams had the best service from all of their staff and that they needed to visit Dreams to feel the Mexican warmth of our people. UNTIL NOW. At other Dreams locations, the service was great and there were only some exceptions of average service (if any). Dreams Huatulco was the other way around: Overall average (sometimes mediocre) service and there were some exceptions of great genuine service. I’m not in the hospitality business, but I do know that when staff is not well motivated and incentivized, they will not perform at their best. I would not like to generalize that all of the staff was not friendly. We had great service from Jack at the lobby’s bar and from Neftalí and Giovani at the various restaurants. They were AWESOME. 3.- Location: GOOD. The only good thing we find about the hotel is the location. Tangolunda Bay is a great beach to take a swim and to spend some time enjoying what I consider one of the most beautiful beaches in Mexico. As a Mexican, I feel proud of my country and I would love to see my country succeed and continue to be the #1 beach destination in the world. I strongly suggest to Dreams Huatulco Leadership to strengthen your training in genuine guest service so that we continue sharing to all of friends in the US how Mexican people really are.

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