Dreams Huatulco Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

7796 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Himitsu, best dinner ever!!!

wendywS3951EB on Mar 02, 2024

Himitsu is THE best!!! restaurant, best service BEST experience of our week! Thank you to Sugey, Diego, Leonel, Chef-Adal, Ezekiel, Kevin, Ana, Giovanni and Chifu. Couldn't ask for anything better. Gracias !! March 2, 2024 xoxo Kim, Jen, Colleen, Nic, Marg and Dar!!!

TripAdvisor users rated this property 5 out of 5

Himitsu

FellowTraveler467937 on Mar 02, 2024

We enjoyed this resort! Beautiful, relaxing, fun, friendly, clean, variety, excellent food. In particular we enjoyed Himitsu, such delicious gorgeous food, and the staff are incredible, especially the manager, Diego who goes out of his way to make us feel welcome. Nothing bad to say about this wonderful experience!

TripAdvisor users rated this property 5 out of 5

Himitsu. Our favourite

Departure10956029009 on Mar 02, 2024

Excellent service and food. Sugey, Leonel, chef Adam and Diego are amazing. We had two excellent meals. The Salmon Crunch, Tuna Tataki, vino Espinosa, Goi Cun roll, Muchas Gracias. Our time at Dreams has been really nice. The pools and the beach are wonderful. The staff are incredible.

TripAdvisor users rated this property 2 out of 5

Won’t come back!

Stuart B (British Columbia, Canada) on Mar 01, 2024

We are currently here, one more day to go. Huatulco is a beautiful area, the locals are pushy and watch out as everyone has a side hustle (that’s another story). The resort is nice, yes there are loose tiles and some upkeep issues but nothing overly concerning. The staff for the most part are excellent and friendly, but only speak Spanish. Tipping definitely helps with better service!! They do try hard to upsell for reserved tables for their evening shows (which are okay), so buy a bottle of wine and get a table. Wine is horrible, and this is where they rip you off. A $7.00 US bottle of cheap wine will cost you nearly $100.00 US. Room service is great. Food is basic but as I sit here right now my spouse and our friends are all extremely sick from eating last night. Last night they had the Caesar salad in the Italian Restaurant and today each are extremely sick. At the buffet you need to wait for restocking of items, example bacon is always empty. Yes there is a variety of food but no flavour. One of our group members had the surf and turf last night and the steak had no flavour. At the outside shows all the meats taste the same no flavour. They do have some good seafood dishes but watch out for the shrimp in the shell, they don’t remove the blood vain which is horrible. The pools are nice but one wasn’t working so there is a film of lotion and in the corners develop a yellow sludge, nasty. The worst part is getting any chairs our shade. If you not down by 5 AM good luck, then if you leave they will remove your towel. They don’t tell you this so you learn it the hard way. Never seen it this bad ever before and I’ve stayed in a lot of resorts. Horrible, and who wants to get up at five and wait there for 3 hour till everyone else wakes up. They sell day passes to anyone so there’s not enough chairs or sun shade and it gets hot. Also if you have just a brown towel which is for first time visitors they will remove them for the red towels ( preferred clients). Evenings are boring, not much to do and the drinks are so full of sugar. Beer is warm and if you order some to your room after 5 PM they don’t bring bottles. You get beer in a plastic glass covered with plastic wrap. Food for room service is scooped from the buffet (which is usually cold) not good. Last night our food they delivered was horrible, the fries were cold and mushy. If you want an okay place, where you fight daily for any pool side seating with basic food then give it a try.

TripAdvisor users rated this property 5 out of 5

Go Primi!

Brock H on Mar 01, 2024

Very nice resort, the food was great, regular average buffet food for lunch and supper like any resort, but good breakfast. A la cartes were all good, but the Italian one was a wildly long wait every night, and subpar. Our favourite server was premi, she was wonderful and made the resort something that we will always come back to as long as she’s here. She’s a wonderful person and made the resort unforgettable!

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