TripAdvisor Traveler Rating

Great room sizes, in house laundry is the best. Parking cost was a bit high with few handicap spots. Check-in was a zoo. There is a fee if you try to check in early and 45 minute line to check in on time. Only then to be told you room is not ready... so need to wait another hour for it to be ready, just to go back into the same 1st long line to get your room keys. Easily the worst check in process we have had in a long while. Resort fees only cover the water park and nothing else. Extra costs for mini golf, lake activities, surf wave machine, ect. The pools and water park were very crowded. Kids still enjoyed. tubes for the lazy river can be hard to find.

Yall I went to Grove Resort and the rooms were very nice. But I believe the best customer service I received was from Michelle, our server at the pool Friday and our bartender at the pool on Saturday!! Not only did she recognize us, she also took great care of our 91 year old grandma!!! She made the stay 500% better!!!!!! Thank you Michelle!!!! Please ask for her every time you visit here

Rooms are very nice and spacious. We really enjoyed the Surfari waterpark. The staff at the Flowrider was exceptional.

We recently stayed at The Grove Resort for four nights and had a good family vacation overall. The water park was the highlight of the trip. It was clean, well-maintained, and all of the attractions were open during our stay. The staff was friendly, check-in was easy, parking was convenient, and having a full kitchen and refrigerator was very useful for a family trip. Unfortunately, the room itself had far too many maintenance issues. When we arrived, both the sink and shower were clogged and draining very slowly. One bedroom window shade was broken and had to be repaired. Later in the stay, another shade stopped working, the TVs frequently glitched, a towel rack fell off the wall, the living room ceiling fan did not work, and the dryer barely heated and took more than four hours to dry towels and clothing. One of the more frustrating experiences happened late at night when we discovered there were no extra blankets or pillows in the room. We called around midnight requesting them, but they were not delivered for more than two hours. We eventually fell asleep before they arrived. To the resort's credit, maintenance did respond when we reported the initial problems, and the staff was always pleasant. However, there were so many separate maintenance issues during a single four-night stay that we eventually stopped reporting everything because we didn't want to spend our vacation repeatedly waiting on repairs. The biggest takeaway is that the water park and resort amenities appear to be in much better condition than the guest rooms. The property feels older than the photos suggest, and many rooms seem overdue for a thorough inspection and updating. We still enjoyed our vacation and have no complaints about the staff, but because of the number of room issues we encountered, we would likely choose a different resort on our next Orlando visit.

We are currently at the grove, coming to the end of a two week stay here and we have had a brilliant time in Florida and at the resort. Check in was super easy, took about 10 minutes. We have a 3 bed apartment which was really clean, huge, all amenities that you need. The cleaners have been twice to do a full clean, but come most days to empty our bins and put new towels in. The pool area is brilliant, huge pools and yes it does get busy but we have never not got sunbeds. The cost of food and drinks around the pool area are expensive but you expect that in a holiday resort. All the staff are really friendly and helpful around the pool, which has full drinks service. The small supermarket is very expensive and has no prices on anything so can be abit of a shock when paying but we used target and Walmart mostly which are close by. The shuttles buses are a good bonus which we used most days but some days we got Ubers which were approx 15 dollars to Disney parks. Overall this is a really good resort and we can’t understand all the bad reviews, we would definitely recommend it.