Hotel

Arizona Grand Resort & Spa

Phoenix 3.5

Overview

Arizona Grand Resort & Spa is an all-suite resort which features a large range of on-site activities; expansive athletic club, luxury spa and salon, 18-hole golf course, 7-acre water park and six unique dining venues. Complimentary shuttle to Arizona Mills Mall is provided, now is your chance to shop, dine and be entertained until you drop!

Please note: The Oasis Water Park is open seasonally and subject to closure.

Resort Fees: Waived for WestJet Vacations guests.

Check in

4 p.m.

Check out

11 a.m.

Rooms

Resort King Suite
  • 1 king bed
  • No more than 2 guests in the room
Resort King Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Safe
  • TV
  • Balcony or patio

Resort Queen Suite
  • 2 queen beds
  • No more than 4 guests in the room
Resort Queen Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Safe
  • TV
  • Balcony or patio

Amenities


Location

Address
7777 S. Pointe Parkway, Phoenix, Arizona, 85044, United States of America
11 km from PHX airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.2
  • Location 4.4
  • Rooms 4.2
  • Service 4.1
  • Value 3.8
TripAdvisor users rated this property 2 out of 5

NO PILLOWS, NO BLANKET!

Union Fire S (Seattle, Washington) on Mar 20, 2026

The most frustrating part of this experience is that the entire reason for our stay was to get a good night of sleep after a long weekend of sports with our kids. Instead, when it was time for bed, our children were left with a pull-out sofa that had only a sheet on it, with no blanket and no pillows in the room. We booked a suite for 2 adults and 2 children, and the room was clearly sold as sleeping four. That means it should have been fully prepared with proper bedding for four people before we ever walked in. This is not an extra request or a special accommodation — it is a basic expectation. After submitting a request for bedding, waiting about an hour, getting no response to a follow-up text, and then being told the hotel was out of pillows and blankets because it was fully booked, it became clear that the hotel was not equipped to provide the most basic necessities for the room it sold us. That is unacceptable. Telling a family that the hotel has no pillows available and sending up sheets instead is not a real solution. My kids should not have been in a position where they were expected to sleep without a pillow or blanket at a resort of this caliber. For the rate charged and the reputation your property presents, this was a major failure in preparation, customer care, and basic hospitality. This issue was made worse by the overall lack of service. Check-in felt cold, we were not offered help with our bags, and no one seemed to take real ownership of the problem once it was reported. Mistakes happen, but how they are handled matters. In this case, the response was poor from start to finish. Quite honestly, a hotel cannot claim to provide a quality guest experience if it cannot provide a child with a pillow and a blanket in a room sold for four guests. This experience fell well below expectations, and I hope it is taken seriously.

TripAdvisor users rated this property 5 out of 5

Weekend Escape

Adam W on Mar 16, 2026

room had a killer view and the bed was stupid comfortable, pool area was lit and the drinks were strong af ?????????

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