Overview
Arizona Grand Resort & Spa is an all-suite resort which features a large range of on-site activities; expansive athletic club, luxury spa and salon, 18-hole golf course, 7-acre water park and six unique dining venues. Complimentary shuttle to Arizona Mills Mall is provided, now is your chance to shop, dine and be entertained until you drop!
Please note: The Oasis Water Park is open seasonally and subject to closure.
Resort fees include
- Unlimited high-speed wireless Internet access
- Oasis Water Park (4) Wristbands
- Athletic Club admittance (must be at least 16 years old to utilize facility)
- Valet and overnight parking
- In-suite coffee provided daily
- Shuttle service to Arizona Mills Mall
- 20% off one round of golf
- One free appetizer from the "Favorites" selection in the lobby bar when you purchase two drinks of equal value
Check in
4 p.m.
Check out
11 a.m.
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
NO PILLOWS, NO BLANKET!
Union Fire S (Seattle, Washington) on Mar 20, 2026
The most frustrating part of this experience is that the entire reason for our stay was to get a good night of sleep after a long weekend of sports with our kids. Instead, when it was time for bed, our children were left with a pull-out sofa that had only a sheet on it, with no blanket and no pillows in the room. We booked a suite for 2 adults and 2 children, and the room was clearly sold as sleeping four. That means it should have been fully prepared with proper bedding for four people before we ever walked in. This is not an extra request or a special accommodation — it is a basic expectation. After submitting a request for bedding, waiting about an hour, getting no response to a follow-up text, and then being told the hotel was out of pillows and blankets because it was fully booked, it became clear that the hotel was not equipped to provide the most basic necessities for the room it sold us. That is unacceptable. Telling a family that the hotel has no pillows available and sending up sheets instead is not a real solution. My kids should not have been in a position where they were expected to sleep without a pillow or blanket at a resort of this caliber. For the rate charged and the reputation your property presents, this was a major failure in preparation, customer care, and basic hospitality. This issue was made worse by the overall lack of service. Check-in felt cold, we were not offered help with our bags, and no one seemed to take real ownership of the problem once it was reported. Mistakes happen, but how they are handled matters. In this case, the response was poor from start to finish. Quite honestly, a hotel cannot claim to provide a quality guest experience if it cannot provide a child with a pillow and a blanket in a room sold for four guests. This experience fell well below expectations, and I hope it is taken seriously.
Weekend Escape
Adam W on Mar 16, 2026
room had a killer view and the bed was stupid comfortable, pool area was lit and the drinks were strong af ?????????
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