Hotel

JW Marriott Phoenix Desert Ridge Resort & Spa

Phoenix 4.5

Overview

Experience a transformative stay at JW Marriott Phoenix Desert Ridge Resort & Spa, a AAA 4-Diamond gem. Whether you're in North Phoenix, Arizona for a family getaway, a productivity-boosting business conference, a romantic retreat or a special occasion, our five-star luxury hotel promises to create unforgettable memories. Nestled within the serene beauty of Arizona's Sonoran Desert, we offer a wide range of exceptional experiences. For sports enthusiasts, we boast one of Phoenix's premier pickleball facilities, with 17 courts, a fully stocked pro shop and certified instruction. Our spectacular pool area features five pools, a relaxing lazy river, luxurious cabana cottages and pool suites. Golf aficionados can tee off on two championship courses, complete with PGA professional instructors, tournament play and club fittings. Escape to this luxury desert oasis at our hotel in Phoenix, Arizona, where breathtaking views, personalized service and cutting-edge amenities will captivate your spirit like no other resort can.

Resort Fees: 60 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

869

Rooms

Guest room 1 King
  • 1 king bed
  • No more than 3 guests in the room
Guest room 1 King
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • TV
  • Private balcony or patio
Additional details

King bedded rooms allow a maximum occupancy of 3 total guests. 

1 Bedroom Executive Suite
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
1 Bedroom Executive Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • TV
  • Private balcony or patio

Amenities


Location

Address
5350 East Marriott Drive, Phoenix, Arizona, 85054, United States of America
34 km from PHX airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.4
  • Rooms 4.4
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

These people are greedy AF!

Steve O on Mar 21, 2026

We had a pretty frustrating experience here. We fully understood going in that this is a large resort with premium pricing, and we didn’t complain about paying $30 for cocktails or $26 for burgers poolside — that’s expected in this type of setting. What didn’t sit right with us was what happened on our third night. After spending a significant amount of money at the resort over several days (well over $1,000), we decided to order food from a local restaurant and brought it to a patio area near the entrance. Almost immediately, we were told this wasn’t allowed and that we had to leave. That felt excessive and unnecessary. After being loyal, high-spending guests for multiple days, it was disappointing to be treated that way simply because we chose to eat something off-property for one meal. It came across as more focused on enforcing rules to capture every dollar than on creating a positive guest experience. Overall, the resort feels more concerned with maximizing revenue at every turn than with customer satisfaction, which left a bad impression.

TripAdvisor users rated this property 1 out of 5

Poor service and ridiculous costs

Erik K on Mar 21, 2026

I am a capitalist. But I’ve never seen such a money grubbing business in all my life. You pay $1,200 a night for a suite, is it to much to ask for some fresh towels and sheets. Our lounge chairs, which we paid nearly $100 per chair for, were taken from us when we left the pool for 35 minutes. The staff took our belongings and gave the chairs to someone else. Why let a chance to double book and maximize revenue go to waste? By the way, we only left to have lunch in the room because we didn’t want to spent $30 on a greasy, disgusting quesadilla. When we came back, they gave us a new spot under a tree with no umbrella. In short, paying $1,200 a night won’t get you even decent service. I guess you either have to pay more, or else yell and scream and cause a scene. This is my last experience with Marriott resorts. I’ll pay slightly more to stay at the 4 Seasons, but at least they’ll pretend to care. On the bright side, at least every future hotel experience will seem better after this experience.

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