TripAdvisor Traveler Rating

My stay at Royalton Antigua, was wonderful. The food was good a fair selection of dishes from which to choose. The resort was very clean room well attended with mini bar always stock . Very scenic for photos ,beautiful back drop to pictures. The staff was very helpful and friendly ESPECIALLY DWANELA who was very helpful with reservation at the Italian restaurant. I was disappointed when I ask for her before I checked out. I wanted to give her a monetary thank you however ,she did work on that day . Thank you Dwanela.

The Vibe Team was awesome! Thanks for a great time!

We have stayed at the Royalton Jamaica and Mexico .. so thought we would give Antigua a go! So much room for improvement .. Our initial room came with a stench of damp smell .. it took so long to check in and then transfer to another room..we were then taken to the wrong room which resulted in non of our keys working .. back & forth to reception and they still didn’t work ! The kids were really looking forward to Scoops which is the coffee shop / ice cream place.. everything seems to be rationed on food .. always running out if everything .. including ice cream and when they do have it it’s like rum & raisin or grape nut ! Very disappointing and even though we complained 3 times .. nothing was done about it ! The beach area is lovely but the loungers are very basic and uncomfortable ! Staff.. few are helpful but most of them seem to not care ! We would not waste our money on any Royalton again.. totally put us off the brand - really gone downhill! Sting Ray city was the highlight of our stay - We hired a car and drove around Antigua - really run down in most parts but safe Overall a good holiday as weather was lovely and the beach .. hotel needs massive improvement on the basics ..

We stayed on the water bungalows for our honeymoon. If you looking to be on the water and never leave the room this is perfect. With the bubgalows comes butlers, and our butlers Khem and Earl were fantastic, really put the stay over the top for us. They were attentive and ready to grab anything you need. They even went above and beyond and got things for you that was maybe not around. Great stay at the bungalows and would go again

Staff were pretty nice! My room did not give luxury at all. The public bathrooms on the property were nicer than the room. I was not offered any type of upgrade which my Marriott status stipulates. The biggest issue is the hotel changed the price of my reservation AFTER my reservation was booked. My total at check-in was more than my booking, and I was given the run around the entire time I was on the property. Even after I returned home and demanded answers to how my reservation price could be changed after the fact, I was ignored. Never got an explanation, but the charge remained.