TripAdvisor Traveler Rating

This has to be the worst Royalton we have ever stayed at, stay away from room 10112 unless you want waking up at 05.30 every morning by the staff arriving for work singing shouting and laughing, make sure you arrive early for meals because when the food has gone it's not replenished, don't expect to be entertained during the day as this is none exsistant and in the evening it's the same 7 dancers in front of a screen, but a big shout out to the security guards who think it's acceptable to kick the homeless dogs in front of beach goers and children, threatening to put it to sleep, (they where only trying to find a bit of shade) absolutely disgusting behaviour it really is a shame as the photos make it look like paradise but not the case

Our recent stay at Royalton Antigua was beautiful. We chose the luxury junior suite bay view diamond club. The room had a nice view of the Bay and partial view of the beach. We received bottle of champagne, wine, and a beach bag to take with us. Our Butler. Ms Beverly was amazing. She greeted us at the welcome center, provided a comprehensive orientation to our room and the included amenities. Ms. Beverly’s kindness, professionalism, and willingness to serve was unmatched. She always checked on us to make sure we were ok and even organized a same day request to go to Shirley Heights before our scheduled dinner. Thank you Ms Beverly for taking such good care of us. ??

We went for our honeymoon and the service was sub par for the premium prices. Staff speak directly to guests just expecting them to know they were being spoken to. Tried to double charge for services that were advertised. On more than one occasion. Felt like we were constantly trying to be scammed. The food was always cold and rarely topped up. Staff overall had a bad attitude, seemed put out to get drinks etc unless tipping them for each one whilst we’re in an all inclusive. We paid a lot of money to stay here and would not recommend. They called the room everyday during our 2 week stay and came to our tables when eating to get us to give them good reviews. To say we were hounded is putting it lightly.

I had a wonderful time with friends and family. Both Anya and Beverly provided top notch service and took care of our party of 18!

This vacation was fun but the Butler, Ms. Beverly on the 8th floor, elevated this experience. She made this stay truly special, not only for me but for my entire family.