TripAdvisor Traveler Rating

Stayed at the Royalton Antigua in November to celebrate a landmark birthday. The room was very nicely appointed with plenty of space. We overlooked the lagoon and had a partial ocean view. Housekeeping was great and towels were refreshed during the turn down service in the evening. Mini bar was well stocked with beer and soft drinks. It did seem, however, that our air conditioning at it's warmest temperature was way too cold for us. The beach had beautiful white sand and clear water. There were plenty of chairs both at the beach and at the pools. Service at the pool area was very slow and I cannot say that after being there for one full week did someone ask me if I would like a drink from the bar. The a la carte restos were pretty good. The steakhouse was the best. Order the ribeye. The Caribbean too was also very good serving some dishes that were kind of exotic to us. The buffet restaurant was hit and miss. Often there was a lack of food. There were simply empty dishes at each station with no food in them during prime time. Additionally, the foods that were supposed to be hot were not hot. Not even warm. The servers in the buffet were kind of miserable. Never smiling. Not very appealing. We had the butler service and found that both of our butlers were fabulous. Very nice and friendly.

Cellina was the best, our room was always stocked and spotless! She is a very personable and pleasant lady dedicated to doing excellent work! Our room was quite nice with very comfortable beds & pillows! All staff are so happy, polite, helpful and dedicated, except the front desk management & administration. The "check-in reception/process was 1.5-hour nightmare, especially at midnight - make sure you get receipts for everything or you may be charged again on checkout! The buffet has an excellent assortment of food for all diets, a little more gluten options would give it a 200% score. The cafe is excellent! The 4 other restauants have great food too but service is slow, 1.5-hours LATE! Pool, whirlpools & beach are great. The pool "bubble party" can be life-threating, TAKE CAUTION with kids! It would be much safer if the machine ran bubbles intermittenly (not constant) and were dispersed rather than one direction only. It's terrible that the service elevator has been broken for a few months. It's back-breaking work for staff to haul supplies up to the higher floors. The staff should be cared for better, as they give their all 400%! Will return often!

Want for a great relaxation, excellent food, amazing beach, perfect weather and excellent service, pick Royalton Antigua. Go for Diamond Club, the butler’s service is a great addition to make your stay unforgettable and receives a royal experience. Our butlers, Maxwell and Sharlene did a superb job in making our stay memorable. Shout out to the Nexus team (Kobe, Emmanus, James) assigned at the beach. They really watched the guests safety. We were kayaking and were out of their sight. Someone came to check on us. That was impressive. Lastly, the GM, Frederick - he is amazing and ensure your stay is something to remember. Thank you, Frederick!

Was the trip perfect - No, but did I have a fantastic time ABSOLUTELY!! I enjoyed my week at the resort, its smaller resort, with only a handful of a la cart restaurants. Which in all honestly I kinda enjoyed, I was able to go to each a la cart restaurants twice. The beach is beautiful- probably one of the best on the island. I saw some reviews regarding the staff, tbh I thought they were all stellar. I joked with lol of them no they joked back. Honestly was service like we expect in Toronto - no. We are island time, everyone needs to chill and go with the flow, honestly what’s the rush. A few stand outs were Veronica and Romancia- the ladies were amazing. Veronica was super patient and made miracles happen for us. Aqua aerobics is actually so much fun, try it! I never work out on vacation but Jameel was awesome, it was just a simple 30 minute workout, in the pool. I wish he had done two classes a day tbh. The night entertainment was stellar, they always had a good show. The food was also very good, I ate their local cuisine over the everyday Western food. Best decision ever!! I wish they would have had more local food. Carribean night was my fav, because of the atmosphere and the yummy food. Lastly get your hands on “black pineapple”, it will not disappoint- the sweetest pineapple I have ever had in my life. Unfortunately they didn’t have it on the premises but I was able to acquire some off grounds, bit expensive but worth every penny ! Thank you to all the staff, entertainers and chefs for making our trip a worth while trip !!

Namiah &Lindsey were great at the spa. Massage was amazing and very relaxing. 10/10 experience. Would highly recommend. Resort was very beautiful. Everyone was very friendly, nice and accommodating. Wouldn definitely recommend this resort for your stay in Antigua.