TripAdvisor Traveler Rating

From the moment we arrived with an efficient and very friendly reception desk to leaving we had a fabulous nearly three weeks. We’ve stayed lots of times so it’s like coming home. The rooms are cleaned daily ,the grounds are lovely and all the staff just want you to have a great holiday. There is always something to enjoy at meal times and the drinks are free flowing. While we were there the weather at times was a challenge especially when the dining areas had to be changed sometimes at the last minute. But as ever nothing phased the staff. The hotel itself is central. Easy to get about. Nature has taken a toll on the beach but hopefully something can be done. But there are beaches in easy reach so it isn’t an issue. Loads of names to mention . Beverley, Omari Felicia, Alicia,Gabby ,Analise, Richard, Roger , Nadia and Jamiel. Thank you all for making our holiday special again. And Mr Massiah I really enjoyed our chats. Hope you enjoyed your time in Nottingham. Can I say the biggest asset you have is definitely your staff. Looking forward to our next stay.

Savannah Beach Club is in the perfect loacation, a short transfer from the airport, 10 mins into bridgetown and in easy access to all of the island. A very warm welcome awaits you from a fantastic team at the hotel. Traditional bajan hotel with authentic setting and surroundings, it's chilled atosphere is there for evryone to soak up , totally relaxing and a great place to re-charge your batteries. The hotel is on 5 levels but there are lifts, be paitent as they area bit slow, quite a few steps but once you navigate yourself around you can find a few short cuts. We stayed in a pool access room , one had a cot in one room but there was ample space, great size bed , loads of storage, plenty of drawers, short and long hanging space , lots of hangers, even a light in the wardrobe !, free safe good size too , tea and coffee making , small fridge and a full size hairdryer, not a little one on the wall in the bathroom, Theres also an iron and small ironing board too. The room was very well lit too as we were in rooms 162 & 165 which is on the shady side of the hotel, which is good to escape the heat, There is air conditioning and a enormous ceiling fan. The bathroom is big too with shower gel and hand wash provided , theres a few small bits at the side of the sink too body cream etc , but we didn't use that, great big mirror , lots of lighting agin , there's no magnifying mirror , but I travel with my own, Housekeeping are fantastic nothing is too much trouble, don't be shy just ask !! Dining is very bajan style , if you are expexting the typical "europe" all inclusive this might not be the hotel for you . It's all self serve at breakfast and lunch, but dinner you need to reserve a table in both dining options , there's a la carte options two on different nights of the week , plus a manager's BBQ on a Friday lunch with fantastic entertainment. It's not a mega choice for the food but it's not repetertive and the quality is great, but like all buffets you need to engage your imagination , but each meal you can have a 4/5 course dining experence. Most of the evenings theres excellent entertainment, but it's so chilling and laid back you just may choose to chill back at your room with a cocktail on the balcony. The dress code is elegant casual, men can wear tailored shorts at dinner. THE STAFF,,,,,,,,,WOW,,,,,what can I say, friendly, hospitable, warm, professional, helpful, there not enough words to praise them with , BRILLIANT, shout out to Beverly, Ramon and svonnah (hope that's how to spell it), who always brought "Jasper", his ice cream at lunch. The staff here are true Bajans , great people with very warm hearts, we already miss them. Lastly drinks, all local drinks are included in the all inclusive option, premium are not , but they were all good , wine was lovely at dinner and lunch and all was very plentiful.

Hotel Review I am very disappointed with my recent stay at this hotel. Eight years ago, it was fabulous, but sadly it has gone downhill and we will not be returning. • Staff & Service: Only a handful of staff were helpful; the majority were extremely rude and in need of customer service training. Another major issue was the all-inclusive policy. Check-out time is 12:00 pm, and while you may receive one drink and lunch after that, the all-inclusive service is considered finished. I have never experienced this at any other hotel, and it felt restrictive and unwelcoming. Overall, the combination of poor service, outdated facilities, substandard food, and the unusual all-inclusive rules makes this hotel a poor choice compared to other Caribbean resorts, where the service, food, and hospitality are far superior. • Rooms & Grounds: While the rooms were clean, they are outdated and tired. The hotel grounds are also in desperate need of repair. • Facilities: There is nowhere to shelter when it rains, as guests are not allowed into the bar area unless it is set up for dinner. On one occasion, I was shouted at for trying to bring my afternoon tea inside during heavy rain, and staff offered no alternative. • Food & Drink: The food was very poor. Leftovers from lunch were reused at dinner, with repetitive options like fish, chicken, rice, peas, and potato wedges. Nothing was labelled, which is unacceptable for guests with allergies. Drinks were limited to local alcohol, with extra charges for anything of decent quality. Overall, this hotel has deteriorated significantly since our last visit. Despite a few helpful staff members, the poor service, outdated facilities, and low-quality food and drink made this a disappointing experience.

First stay, booked all-inclusive package through Trailfinders. We stayed in a deluxe garden view room on the 3rd floor. Has 2 double beds, balcony with seating, bathroom has walk-in shower. Clean rooms. We are vegetarian and there was always great options for us with all meals. The staff were fantastic and made us feel welcome. They had entertainment organised everyday at Drifters and next to this is the beach. We strolled along the beach to the point at the end and back. We walked to the Garrison area and back comfortably. We also walked to Bridgetown (about 30 mins) via main road and return by Carlisle Bay (about 35 mins). We also booked outing to Harrison Caves through the hotel, which was well organised - definitely recommend. We are couple aged in 50s and travelled in the first week of November. At first, there were several families with young children but by the end there were hardly any families left. Mostly adults similar age to us. We made friends with other guests and hotel staff. We also walked (about 15 mins each way) to the Hastings boardwalk back in the evenings. Some of the other guests were returning multiple times. Great value and stay.

Don’t book it!!! Awful experience and glad we were here only 2 nights. Old, tired ready to be demolished. Staff rude with attitude. Food awful and very little selection. Nothing like the website.