TripAdvisor Traveler Rating

Good size room, no air conditioning and next to road and train line so noisy. Not as clean as it could be. Staff at reception helpful and welcoming. Restaurant ok but pricey and no atmosphere. Location fine as great bus service from town.

All wonderful !! We were very bummed to find the restaurant closed upon our arrival at 10:00. we found a cab and ate a pizza at the Rose and Thistle. Evening saved !! Loved the hot tub and loved breakfast too !!!

Friendly staff, great service and excellent food! Close enough to town but far enough away for a peaceful and relaxing stay. The wood burning fireplaces in the room added a great extra touch! We would definitely stay here again.

A nice easy 20 minute stroll from downtown Banff made for a peaceful relaxing stay, and the deer roaming in the garden outside our room one evening was an added bonus. When we checked in, our bags were taken to our room for us, as we were in an upstairs room which meant we didn't have to lug them up the stairs. Very much appreciated. Having a quality restaurant on site was very handy, we dined at the Prow twice and both times were served delicious meals by friendly efficient staff.

The room was old, didnt even have a refrigerator on it. Staff was able to provide one but as the room was not setup for it, the refrigerator was in the middle of the room making hard to walk within the room My kids every night were asking about noise from other rooms just because they were using the bath/shower.