Fairmont Banff Springs reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

9469 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Love deserves to be recognized...

Darren W on Feb 15, 2024

I thoroughly enjoyed my stay in Banff as usual, from the check in / out process to the food, the pool & hot tub-my experience here was exceptional! Love treated me like a King from the time I arrived to the time that I departed. It's too bad I could not afford both nights @ the moment, but I'll be back; just not sure when?

TripAdvisor users rated this property 5 out of 5

Incredible weekend

Karch M on Feb 14, 2024

We were there for an event so a lot of our time was outside of the hotel, but the room was incredible and well maintained for us. All of the staff that we interacted with from the reception and concierge desk to the individual that brought us our room service and staff in the restaurants and spa really made our weekened even more enjoyable. They were all so upbeat, positive and welcoming that it felt like staying with friend/family.

TripAdvisor users rated this property 5 out of 5

Johnston Canyon

framboisea2016 on Feb 14, 2024

Johnston Canyon tour with Gina. It was a great tour! Short drive with beautiful views on the mountains. Beautiful scenery, nice relaxing walk in the canyon ( very calm in the middle of majestic trees).Gina is very knowledgeable and explained lots of interesting things.( nature, geology, animals). She is a wonderful guide. Merci beaucoup!

TripAdvisor users rated this property 5 out of 5

Banff springs hotel and Johnston canyon outing - excellent

Dennis_M99_MTL (Montreal) on Feb 14, 2024

The hotel and staff was great as usual. We did the Johnston canyon tour with Gina who was fantastic. The hike was scenic and Gina provided lots of expansions about the history and location. The hike was about 4-5km back and forth. Worth the trip.

TripAdvisor users rated this property 5 out of 5

Gold Floor was Great

Tinker56 (Calgary, Canada) on Feb 13, 2024

Gold Floor was exceptional, lounge was comfortable and afforded quiet and group gathering settings. The staff went out of their way to help us and their kindness and effort was appreciated. The private concierge entrance was convenient and bellman and valet parking staff were excellent. View Room on fourth floor worked very well for us (handicap room)

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