TripAdvisor Traveler Rating

I booked the Fairmont for New Years Eve since I had booked the Fairmont in Toronto for New Years Eve the prior year. In Toronto they had a DJ and gave out party favors at the Fairmont. At the Fairmont Calgary there was no music in the bar when they normally have live music in the bar from 5pm to 10pm every night. It made no sense to cancel the Live Music at the Bar. The employees said that there would be live music at the restaurant adjacent but that tickets were sold out. The management said you would be able to hear the music in the bar from the restaurant. I did not hear nor see any music in the restaurant. There was no music in the Bar. There were no party favors nor decorations for New Years. It was a rather somber affair compared to the Fairmont Toronto. I had called the Hotel prior to New Years and asked for Live Music at the hotel and I even offered to pay something additional for the live music. I asked They said this was not possible. I asked several employees to provide some live music or even a DJ. They said they had 2 weddings set that night in their ballrooms. However, the ballrooms were shut and you did not see any activity from the ballrooms filter into the Bar Area. At about 7pm on New Years the staff at the bar said they did not know if there would be any music. They were completely uniformed. Regrettably, all Fairmont Hotels are not created equally. Fairmont Calgary should celebrate the New Year in the same style as the Fairmont Bar in Toronto. Give the Guest something to look forward to in the New Year. I canceled my last nights reservation at this Hotel as it was time to move. Avoid this hotel if you want to celebrate the New Year. Eric Stupel Miami Florida

My family and I had a wonderful staycation at the Fairmont Gold, Calgary Palliser because the staff are the absolute best and the true asset of this hotel. From booking with Sana who gave me great recommendations and advice on what is the best room for our family. Ended up booking a two rooms at the Gold floor. The Valet Parking dude is so great lifting luggages, a hard job for him but still carries on an awesome character. Okazana welcomed us with her sincere smile and a coffe for me and hot coco for the kids, Neha and Jameson are the golden duo at the Gold floor. Beautiful people that works so hard and efficiently making sure that guests are well looked after. Jameson also have one of the prettiest face on earth. He should cast as one of the leading man in Hallmark christmas movies. Abe is so wonderful looking after the breakfast room ensuring there is enough for evryone. Everyone in the team is working hand in hand in the front desk and at the same making sure that the gold lounge is tidy and well put together. Rooms are meh, no toilletries no coffee maker or tea packets , no plush robes as incicated in the booking but was totally fine because we just use it for sleep as we stroll around Calgary area when we arrived and head to Fairmont Banff Springs the following day which my sister booked for us. Justin Beaber woke us all up at 5am as the alarm clock went on singing. Perhaps the other guest before us set it up and forget to turn it off. We were all tired on one of the rooms because of that,have not had a feedback in the other room. ??The most deserving 10 out of 10 goes to the amazing staff of this Calagry Fairmont Palliser property!?? ??Love & light!?? ????????????????????????????????????????????????????????????????????????????????????????????????

Fairmont Gold delivers greatness once again. The Palliser Hotel is an iconic Fairmont property. Well located, wonderful lobby, amazing staff and just a great experience. Superb pool and hot tub for the whole family to enjoy. The Gold floor experience, breakfast and happy hour offer delicious snack options

The quality of your staff are the best. They cared for every need. They upgraded our food. We're happy to get us our meal to go. A member of you staff helped me to my care when I needed something. He took me to the elevator leading to the tower thank you and merry Christmas

Fairmont went above and beyond to offer us amazing hospitality during our special occasion! No other hotel treats their guests better. We enjoyed the fairmont gold experience with a beautiful room and access to delicious food and beverages. Complimentary beverages at the Hawthorn were some of the best cocktails we have ever had, delicious ??