TripAdvisor Traveler Rating

What an absolute pleasure it was to spend a couple of days at the Fairmont Palliser. The staff were incredibly welcoming, and Neha went above and beyond to ensure we had an amazing stay. The thoughtful touches — from the Le Labo toiletries to the record player in the room — made the experience feel truly special. Our room was stunning and spacious, and the private dining area was an excellent addition. We also enjoyed the spa and pool, both of which were exceptional facilities. We can’t wait for our next visit. Thank you again to Neha and the entire team for such a memorable experience!

We have stayed at many luxury hotels. We booked the Palliser Fairmont Gold floor for the family during a concert. It was an amazing and hospitable experience, between the friendly service and luxurious rooms. Specifically, Neha at the Fairmont Gold Lounge provided helpful and prompt service, going the extra mile for us and our children. Overall, we had a quite enjoyable stay at the Palliser Fairmont in Calgary.

I treated myself to a birthday stay on the Gold Floor at Fairmont Palliser, and it exceeded every expectation. From the moment I arrived, the experience felt truly special. At check-in, Neha graciously and completely unprompted upgraded me to the largest room available — such an incredible and thoughtful gesture that set the tone for my entire stay. The level of service is simply top-tier. Every detail made me feel cared for, welcomed, and honestly… like a queen. The room itself was beautiful, comfortable, and had that extra touch of luxury that made the stay feel unforgettable. I also treated myself to a spa session and massage, and Quinnie was absolutely amazing — one of the best experiences I’ve had. What truly stood out was the personal touch. Neha went above and beyond by preparing a birthday card for me and even a small Easter gift for my son. It meant so much and turned this stay into a memory I’ll genuinely cherish. The Gold Lounge was fantastic, with great food and a relaxing atmosphere that made it hard to leave. A heartfelt thank you to the entire Gold Floor team — and especially Neha — for making my birthday so memorable. I will absolutely be back… and I might just make this my annual tradition (next time for two nights!). Thank you for such a beautiful experience.

Stayed in an Executive King, which provided the hotel within the hotel service. The room was spacious and comfortable. We liked the separate VIP check in service and large lounge. One arrival we were welcomed by the most charming and hospitable Nera. She confirmed that our advance custom room requests were in place. She then very solicitously inquired if any special occasion brought us to the hotel. In fact it was my partners Birthday.on hearing that Nera went above and beyond the call of duty to make us feel welcome; including cake arriving to our room as we were settling in. This personal attention and kindness really exemplify why we return To The Palliser when in Calgary

We were there for 3 nights. The staff were so welcoming and the atmosphere was amazing. The staff Mehe at the FG floor was too kind who made my kid feel special. Great experience.