All inclusive

Krystal Cancun

Cancun 3.0

Overview

The Krystal Cancun is the best option for you to have the time of your life during your holidays with your family, friends and loved ones. Conveniently located in the prime area of Punta Cancun next door to Party Centre Plaza.  We are the heart of activities and entertainment, within walking distance to the most popular shopping malls and Coco Bongo.    

Check in

3 p.m.

Check out

12 p.m.

Rooms

502

Rooms

Standard Room
344 square feet
  • 2 double beds
  • Boulevard view
  • No more than 4 guests in the room
Standard Room
344 square feet
Featured amenities
Included in all rooms
  • A/C
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar ($)
  • Room service ($)
  • Safe
  • TV

Deluxe Ocean View
344 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean View
344 square feet
Featured amenities
Included in all rooms
  • A/C
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar ($)
  • Room service ($)
  • Safe
  • TV

Krystal Club
365 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 3 guests in the room
Krystal Club
365 square feet
Featured amenities
Included in all rooms
  • A/C
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar ($)
  • Room service ($)
  • Safe
  • TV
Additional details

Krystal Club Benefits:

  •                 Private Check in / out at the Club Tower Lobby
  •                 Buffet breakfast at Krystal restaurants
  •                 Complimentary access to the fitness center
  •                 Free Wi-Fi
  •                 20% discount on massages on a minimum $100 USD treatment

Amenities


Location

Address
Paseo Kukulcan KM 09 , Lote 9 y 9a , Zona Hotelera , Cancun, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

CLEANING LADIES STEAL YOUR STUFF AND MANAGER DOESN’T CARE OR GIVE DISCOUNT

Companion44854250629 on May 18, 2024

Overall my stay at Krystal Cancun was great. Food was amazing. The waitresses and waiters are friendly. Just one thing : they don’t make you feel it’s safe to leave your products so imagine are they using my teeth brush? Are they taking my shampoo in a bottle to bring it back home? Are they using my stuff that I can’t notice? What happened : my cream was brand new from Dior and that cleaning lady put her fingers and took more than a half AND she left a hair coming from her (dark hair). This isn’t mine I have very pale color. Manager said he will look into it but that’s it nothing more no discounts no nothing as if it’s okay. It’s not about the money but the gesture. This hotel isn’t reliable to feel safe to let your products on table or anything. They should put a bigger safe if that’s the case ??. Very disappointed.

TripAdvisor users rated this property 2 out of 5

For this price, the rooms are in bad condition

Danilo R on May 18, 2024

The location of the hotel itself is ok.But i was disappointed, I booked a room with a balcony and an ocean view...but I was placed on the first floor, where, unfortunately, the view of the ocean is very poor.If you are not at least on the 4th floor, this room is not worth the price. The room was outdated, musty smell, faucets and shower in bad condition.There was a water leak in the bathroom from the upper floor..The balcony door is rusted, does not seal, which causes noise in the room due to the wind outside...The mirror in the room, dirty and damaged. For this money, the condition of the hotel and rooms is definitely too bad and not worth it.

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