Overview
The Krystal Cancun is the best option for you to have the time of your life during your holidays with your family, friends and loved ones. Conveniently located in the prime area of Punta Cancun next door to Party Centre Plaza. We are the heart of activities and entertainment, within walking distance to the most popular shopping malls and Coco Bongo.
Check in
3 p.m.
Check out
12 p.m.
Rooms
502
Inclusions
- Daily activities
- Round-trip airport transfers
- A Government of Quintana Roo environmental tax.
- All taxes
Rooms
- 2 double beds
- Boulevard view
- No more than 4 guests in the room
- 2 double beds
- Boulevard view
- Main tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- No Balcony
- A/C
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar ($)
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Main tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Units are individually decorated and may vary by unit
- A/C
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar ($)
- Room service ($)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Krystal Club Tower tower
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar ($)
- Room service ($)
- Safe
- TV
Krystal Club Benefits:
- Private Check in / out at the Club Tower Lobby
- Buffet breakfast at Krystal restaurants
- Complimentary access to the fitness center
- Free Wi-Fi
- 20% discount on massages on a minimum $100 USD treatment
Amenities
Beach
Beach Chairs
Bali Beds
Lobby
Lobby
Aquamarina Restaurant
Restaurant
Hacienda Restaurant
Restaurant
Mediterraneo Restaurant
La Cascada Bar
Velas Pool Bar
Area
Location
Reviews
TripAdvisor Traveler Rating
Great meal and service
Frank C on Jul 12, 2024
Had dinner at LasVelus our server was Cruz. I had the Salmon with risotto and veggies and it was fantastic. Cruz was great very attentive and professional. Everyone in the family enjoyed their meal selection. Highly recommend Cruz as a server and making reservations at the restaurant.
STAY AWAY FROM THIS HOTEL
Tami S (Milton, Delaware) on Jul 09, 2024
Checked in on 7/2/24 to a room where there was no towels, the toilet would not flush, and the AC was not working. Complained about toilet and AC 3 times. They put a temporary fix to where we would get one flush out of it. Went to bed and woke up to a very hot room, no flushing toilet and no towels to shower with. I asked housekeeping for towels but never received them. I complained about the toilet and AC for the 4th time and we were finally offered a new room but on floor 2. I paid extra for a view and on the 2nd floor you only see palm trees so I refused that room. Finally moved to a different building. There were towels and the AC was cold. A few nights later water started pouring out of the ceiling in my bathroom. I called front desk and 30 minutes later someone arrived. They did fix the leak and housekeeping cleaned the bathroom. This place is not worth the amount of money paid. We got all inclusive and the food is a joke and the drinks are watered down. NEVER AGAIN!
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