All inclusive

Occidental Tucancún

Cancun 4.0

Learn about all active advisories related to this hotel

Overview

The 24-hour, all-inclusive Occidental Tucancún features 339 rooms and suites with views of the Caribbean Sea or Nichupté Lagoon, up to four restaurants, five bars, three pools, a spa offering rejuvenating treatments, daily entertainment and activities, nightly musical shows and more. Premium Level accommodations offer spectacular views, unlimited access to specialty restaurants, complimentary room service, and much more. Venture out and explore the nearby Del Rey archeological Mayan ruins or the legendary nightlife of Cancún.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

339

Rooms

Double Room
344 square feet
  • 1 king bed, or 2 double beds
  • Lagoon view or Boulevard view
  • No more than 4 guests in the room
Double Room
344 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe ($)
  • TV

Double Ocean Front
377 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Double Ocean Front
377 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe ($)
  • TV

Double Oceanfront Premium Level
377 square feet
  • 1 king bed
  • Oceanfront
  • No more than 4 guests in the room
Double Oceanfront Premium Level
377 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe ($)
  • TV

Amenities


Location

Address
Avda. Kukulcan km. 13.5 Lote 24, Cancun, 77500, Mexico
18 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.5
  • Rooms 4.0
  • Service 4.2
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

A great vacation

Anita H (Ingonish, Canada) on Mar 28, 2026

We loved this resort! The food was excellent and I am gluten free. They made gf desserts just for me and showed me what I could eat in the buffet and à la cartes. The wine was excellent and the mixed drinks. We had wonderful, attentive servers. The beach and pools are beautiful and everything is super clean. We had a problem with noise on our floor and they moved us to an ocean view room that was quiet for the rest of our stay. Towels and beach chairs were easy to obtain. Everything ran well. We would definitely return!

TripAdvisor users rated this property 3 out of 5

A Week Or So in Cancun

Kieron B on Mar 28, 2026

A bad start, the shower and door entry lock was broken. We eventually moved to another room on the 6th floor which was much better. We should have been moved much sooner really. Special thanks to Jose for sorting this and following up over WhatsApp which was a nice touch.

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