Overview
The 24-hour, all-inclusive Occidental Tucancún features 339 rooms and suites with views of the Caribbean Sea or Nichupté Lagoon, up to four restaurants, five bars, three pools, a spa offering rejuvenating treatments, daily entertainment and activities, nightly musical shows and more. Premium Level accommodations offer spectacular views, unlimited access to specialty restaurants, complimentary room service, and much more. Venture out and explore the nearby Del Rey archeological Mayan ruins or the legendary nightlife of Cancún.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
339
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly shows
- Mini Club
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Lagoon view or Boulevard view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Lagoon view or Boulevard view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service ($)
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe ($)
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- Balcony (subject to availability)
- 24 hour room service ($)
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe ($)
- TV
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Concierge service
- Seating area
- Smoke-free
- Bathrobe and slippers
- 24 hour room service ($)
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe ($)
- TV
Amenities
Lobby
Lobby bar
Pool
Pool
Pool
Trattoria Restaurant
Claraboya Restaurant
Mirador Restaurant
Snack Bar
Gym
Location
Reviews
TripAdvisor Traveler Rating
Amazing stay at Occidental Tucancún
emilygonzales84 (Calgary, Canada) on Jul 14, 2024
Amazing experience ,great food and quality service highly recommended.the room is always clean overall it was a fantastic trip .
Wanted to really love this place but……..
358mindyd (Maumelle, Arkansas) on Jul 13, 2024
We travel all over the world and I try to always give places the benefit of the doubt and I really wanted to love this place but the negative outweighed the positive. The Good: Even with a group of 10 with several rooms, check in went smoothly, the staff were friendly, the bartenders and waitstaff were all very nice. The resort is small and I liked that.Despite quite a bit of rain while we were there, the hotel worked hard to keep everything dry. They stocked our mini fridge with what we asked. The Bad: The biggest issue was the food and not just the lack of taste or variety. We were a group of 10 and by the end of the week, 5 of us had some serious GI issues. This continued and when we returned home one of us went to the doctor and was diagnosed with ecoli and a cyclospora infection requiring 2 rounds of antibiotics. Several of us are still having issues 3 weeks later. I can get over bad food but NOT unsafe food. They also advertise beach volleyball but the net was broken and they finally just took it down. The bars and entertainment closed relatively early. We won’t be visiting this resort again.
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