Hyatt Place Edmonton-West reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

761 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

My “GO TO” hotel in Edmonton

Jodie K on Jun 30, 2022

Have used this hotel multiple times for a variety of needs and this hotel has not disappointed at all!! Very accommodating to additional needs and space. Easy to access with all amenities within a short drive.

TripAdvisor users rated this property 1 out of 5

Unfriendly customer service and not good for family stay

fatiharkhan (Calgary, Canada) on Jun 28, 2022

Not good for family vacation. No water fountain on site. Bad customer service. No housekeeping for the stay. Was advised to purchase water from the front desk. Ridiculous! Bathroom doors are close to transparent so do not stay if you family includes teens.

TripAdvisor users rated this property 5 out of 5

Highly recommend!

Sarah D on Jun 26, 2022

Beautiful hotel, modern and clean. SUPER close to the west Ed mall and easy to find! The breakfast blew me away, there were so many options, and it was all great! Pool and hot tub were also very nice. I will be back anytime I’m staying in Edmonton!

TripAdvisor users rated this property 5 out of 5

Excellent services with great hotel quality

BackPacker805689 on Jun 25, 2022

You could simly feel the sincere welcome with a willing-to-help heart even behind the masks. Very impressed services quality as well as hotel setup to make everything so accessible and clean and well organized. Highly recommended.

TripAdvisor users rated this property 4 out of 5

Nice Hotel, good prices.

Tachelted (Winnipeg, Canada) on Jun 23, 2022

We stayed at the hotel for 6 nights. The room was clean, and staff responsive to any issues we had. For example, the float valve for the toilet was broken, but when reported, a repairman was at the room within 10 minutes. Breakfast was good with more variety than other hotels in which I have stayed. No eat in restaurant, however a varied room service menu is available.

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