The reservation staff was rude and they got my reservation wrong twice. I had to call to confirm 3 times and the last time, they couldn't find my reservation because they spelled my name wrong. My rental vehicle was towed eventhough I was parked legally. I believe the tow company targets tourists for money. I will never stay at this hotel again.
An amenity fee
Nov 18, 2022
There is no anouncement about an amenity fee per day .
I was offended from the start of hotel stay .
I had a butget . The hotel or booking.com should improve this case .
Without this case , this hotel is comfortable and good !
Easy access to hotel via Kapahulu/Kuhio
Nov 15, 2022
This was our first time staying here. It was convenient to get in and out of Waikiki, and still close to a lot of places within walking distance. Kids had fun at the rooftop pool with awesome view, and weather was nice that day, not too windy.
Nice Studio with Glassfront and Seaview
Nov 14, 2022
We totally enjoyed our stay at Pacific Monarch. The studio had a huge glassfront with excellent view to waikiki, the sea (especially sunset) and the Mountains. The small kitchen is very convenient! There is a laundry at 3rd floor. We felt like home.
PacificMonarch! There were some problems, but they were solved and I want to visit again next time.
(Seoul, South Korea)
Nov 13, 2022
There were some problems, but they were solved and I want to visit again next time.
The location is excellent and there are many good restaurants around.
When can I get a refund on my deposit??? I wish the staff were a little nicer(daytime)