Set on the former royal estate of Princess Victoria Kaiulani, this resort has captured the warmth of a true Hawaiian home. A garden oasis in the heart of Waikiki and only a crosswalk away from Waikiki beach. Enjoy full access to all services and amenities at all four Starwood properties in Waikiki.
Big Kahuna Beach Services including beach chairs, towels, fruit and water service 3 times daily in designated area on Waikiki Beach. Please see hotel concierge for more details.
(Mission Viejo, California)
Jul 26, 2021
2 out of 4 elevators frequently out of service resulting in a minimum of 20 minute wait for elevators at any time of day. Face coverings and social distancing is not enforced and the lack of elevators compounded this by 10 people cramming into any available elevator.
The beds are comfortable but are too small with 2 doubles for 4 people occupancy. Shower had hair in if. Walls have been painted half way up for touch ups with a different color.
Sliding glass door is not doublepane and is very thin so you can hear (like the Tv is on in your room) the music and street noise of Waikiki until midnight each night. (Even on the 26 floor). Ask the front desk for earplugs the first night.
I would not stay here again due to the reasons above.
Air conditioning works well. The lanai is very nice to sit out in. All employees we encountered were pleasant.
Jul 25, 2021
This hotel was perfect for us...had a particial ocean view and it was great! The room was small buy good and the staff was amazing. Right across the street from Waikiki Beach and next door to the International Market Place. The pool was great and service was available 24 hours. Will come back!!