TripAdvisor Traveler Rating

Celene who checked me in was really good. I’ve stayed at this hotel twice a year for the last ten years and I had the best experience with her. She’s a good listener, perceptive and gave me a room that I was really happy with.

Like most hotels in Waikiki this place could use some TLC. The gym was nice and all the staff super friendly. Enjoyed the breakfast and they did accommodate a late checkout.

Very clean rooms with friendly staff. They always have a smile on their face and eager to assist. The location has a 24 hour fitness center with a good variety of equipment from a stair master to ellipticals and weightlifting machines. One downside I would advise others is their balcony’s are not very soundproof so if your looking to crash early expect some noise coming from outside.

Our trip was great from the start and that is because of the welcoming customer service of Celeste. She greeted us and got us on the right start. The accommodations was great and the location is perfect.

Another great stay. My wife and I stayed 18 nights on our annual visit. The hotel is across the street from the beach with many restaurants and markets close by. We were on the 25 floor with an ocean view in the tower. The only complaint is the elevators can be slow, congested or broken down. The views on the higher floors are wonderful. We had a king bed with tub shower combination. The strength of the hotel are the wonderful staff. I want to thank and acknowledge some of the great staff. Rocky and Ric who serve us breakfast at the splash bar every morning. Winnie and Nicole and the bar during lunch and evening, these two ladies are exceptional. Carlos at the pool brings a smile and enthusiasm each day. The hotel occupancy on this visit was around 95 -100 % which made access to pool chairs, breakfast, and access to the splash bar more difficult than previous years.