TripAdvisor Traveler Rating

Lovation is good, atmosphere average, rooms very old and smelly , value doesn't worse and pool kina uncomfortable. Too deep

Stayed there 7/22/26-7/30/26 in room 554. Shout out to the 2 housekeeping staff on our floor, the front desk lady who checked me in (sorry I forgot your names), Duke at bell, Erin at front desk, Kim at the pool! Everyone we encountered (but especially the ones I mentioned) were kind, helpful, accommodating and personable! We stayed here several times and yes, some of the rooms are still dated, and yes, sometimes the elevators don't work, and yes they are currently undergoing more renovations. But HELLO you're in Hawaii, in the heart of Waikiki so I really can't complain! Would and will stay here again and again!

My stay at this property was in Mid June and I was there for 5 nights. I was just recommending this property to another colleague of mine and realized I should also post on Trip Advisor. Reflecting on this particular visit I recall the staff being very friendly and accommodating from the Front desk, Housekeeping staff, restaurant / food truck and especially the pool staff. One particular individual whom I was able to chat with and get some great island insight from was David Komine. David’s pride in making guest feel comfortable was very evident. He was also gracious with his time to visit with us and tell us some really cool facts about Hawaii and the culture of the islands that really draws so many people to visit. Both his surfing knowledge and some unique sailing adventures with the Hokulea were shared with us too, and much appreciated. Aloha and great service was experienced at this property by all the staff that we came across and we look forward to going back.

My 2nd time at Princess Kaiulani and it did not disappoint. Great location, wonderful staff. This time I had a room with a city view instead of ocean view and it was louder on this side overlooking the International Market Place, bare this in mind when booking, but must be expected staying this central in Waikiki. I highly recommend Princess Kaiulani.

Accidentally booked the Sheraton Princess instead of the Sheraton Beach Resort. Employees were nice and helpful in modifying our reservation. We stayed here one night in the renovated tower room on the 24th floor. Clean room but signs the room (walls, vents, and layout) were somewhat dated. Bathroom is small. Location is right off a busy road and there are loud cars and sirens passing all day. The pool is steps away from the main drag in Waikiki making it seem not very resort like or relaxing, good location to the main part of Waikiki beach and stores. Nothing fundamentally wrong with this hotel, just not resort like. If you are looking for a decent place to stay this could work. But it’s not very vacation-like.