TripAdvisor Traveler Rating

My stay at this property was in Mid June and I was there for 5 nights. I was just recommending this property to another colleague of mine and realized I should also post on Trip Advisor. Reflecting on this particular visit I recall the staff being very friendly and accommodating from the Front desk, Housekeeping staff, restaurant / food truck and especially the pool staff. One particular individual whom I was able to chat with and get some great island insight from was David Komine. David’s pride in making guest feel comfortable was very evident. He was also gracious with his time to visit with us and tell us some really cool facts about Hawaii and the culture of the islands that really draws so many people to visit. Both his surfing knowledge and some unique sailing adventures with the Hokulea were shared with us too, and much appreciated. Aloha and great service was experienced at this property by all the staff that we came across and we look forward to going back.

My 2nd time at Princess Kaiulani and it did not disappoint. Great location, wonderful staff. This time I had a room with a city view instead of ocean view and it was louder on this side overlooking the International Market Place, bare this in mind when booking, but must be expected staying this central in Waikiki. I highly recommend Princess Kaiulani.

Accidentally booked the Sheraton Princess instead of the Sheraton Beach Resort. Employees were nice and helpful in modifying our reservation. We stayed here one night in the renovated tower room on the 24th floor. Clean room but signs the room (walls, vents, and layout) were somewhat dated. Bathroom is small. Location is right off a busy road and there are loud cars and sirens passing all day. The pool is steps away from the main drag in Waikiki making it seem not very resort like or relaxing, good location to the main part of Waikiki beach and stores. Nothing fundamentally wrong with this hotel, just not resort like. If you are looking for a decent place to stay this could work. But it’s not very vacation-like.

We had a fantastic experience during our visit to Sheraton Princess Kaiulani Waikiki Beach! Perfect location and excellent service! Dave Kamine (poolside services) exceeded our expectations while we spent the day at the hotel pool. He was extremely attentive and helpful, as were all the outdoor staff. So grateful for Dave, truly a standout as he really made us feel welcome and at home. He shared great recommendations for dining along with other helpful local knowledge. He is a huge part of why we look forward to returning to this property in the future! Mahalo!! ????

Celeste at check in was really sweet. She grabbed my son a toy bag and he played with the toys all week. Rooms are a tad dated (was in princess wing - there is a new wing btw with brand new rooms) but this is genuinely good value. You are steps from the beach (Moana Surfrider directly across). You are literally right smack dab in the middle of everything but without having to pay beachfront prices. Want to walk to the royal hawaiian? - 2 minute walk. I went in five different hotel pools and this one was the warmest (84 degrees). If you are platinum elite or higher, you get a good breakfast (hot or cold). They call it continental but it’s better. They had a frittata eggs, bacon, and a warm croissant with juice or coffee included at no charge. I’d come back here again. Staff is great.