TripAdvisor Traveler Rating

We had a wonderful stay at Las Brisas for a family getaway. Comfortable, well-equipped rooms, every kind of entertainment, multiple pools, great food, fantastic staff. I do recommend reserving for dinner on the day of your arrival, as restaurants get filled up quickly and in low season only some are open at a time. A note on the sustainability concept: you might find that transportation around the campus could be better met by electric and more quiet vehicles.

Beautiful location and wonderful staff. The food was decent, especially at the buffet. The restaurant I visited was basically all the same stuff as the buffet repackaged. The beaches were beautiful and the pools were great. I only wished they were open a bit longer. Overall, really nice location and the wedding venue where our friends got married was great.

Las Brisas is quick to respond to anything you need. I had an issue with my room, and within five minutes there was someone there to take care of it. WE arrived at nine am and could not get into our room until three which was tough. Also, the restaurants are difficult to get into. If you ask to book a reservation they are usualy filled up so make sure you book the minute you arrive. The food is good and the bar open clearly if you have done an all inclusive. And the beaches are very nice, if not a little crowded. Also, if you ask to be driven from your room to the main lobby, there is someone there within minutes. They are very attentive. They do their best to make sure you will enjoy their stay. I would not return because I'd like to be out of an all inclusive and be in the town itself. Otherwise, if you have a family and want to feeel safe and secure, knowing that all your needs are taken care of, this is a wonderful place to stay.

This hotel is set on the best beaches in the Huatulco area. That makes up for some of its failings. Its size is the biggest issue. Lots of steps, lots of walking. They do have shuttles to take you around but there is often a wait. Young families do well here but older guests should not come here. We had a suite which was comfortable, spacious and well-appointed. Housekeeping were efficient and all the staff were very friendly and helpful. They work really hard. The other huge failing is the food. The main buffet was quite good but is very hot and noisy. The "speciality" restaurants on the other hand are quiet, perhaps because nobody in their right mind would dine in them. We tried all of them and without exception they were terrible. If you have no idea how to cook Moroccan or Meditterranean, or steaks, etc, then don't offer it, or at least google a recipe! The pool area is seriously lacking in seats and the pool, though clean and huge, had the warmest water I've yet experienced. not refreshing at all. Still we went for the beach and were very happy with that. One more thing. Though the hotel says it cares about the environment, it produces mountains of plastic water bottles, and plenty of CO2 from all those non-electric shuttles.

Used a travel agent to book trip. Hotel swindled us for extra money. Refused to refund us after admitting they made a mistake. Everything was wonderful except the check in and check out process. Maybe this only happens to foreigners.