TripAdvisor Traveler Rating

The room amenities were amazing, great room service, a lot of activities, many different pools to choose from, excellent food in all restaurants good shows and music; but being in Mexico would have preferred more Latin music. At the beach excellent drinks service, delicious custom made pizza, one of the best paella and fresh ceviche. The last great meal was a Lobster and Bubbles Romantic Dinner at the beach and the dinner service provided by Julian was excellent.

When you think you want to travel to Mexico the areas of Cancun, Riviera Maya, Puerto Vallarta, and Cabo all come to mind first. But we had heard good things about Huatulco and had always wanted to experience the Secrets Resort. It is not the easiest resort to travel to depending on the time of year (but not impossible) but we finally made it. We were so amazed to discover that the resort is so calm, quiet, and not near any other resort! The beach view is so beautiful, just stunning. The beach right in from of the resort is pretty rough and drops off quickly, but around to the left side the beach is protected and swimmable. Best of all, NO SEAWEED while we were there! The pools are nice, the food at the restaurants is quite good, and staff is very friendly and helpful. The resort is showing some age here and there but the AC units worked better than at any Secrets resort that we have ever been to! We had a great time and plan to come back again at the end of April/early May as it is a low time for occupancy and we loved the laid back and quiet vibe. The weather this time of the year is hot (90-95F) but there was always a breeze which made it totally tolerable for us.

I would DEFINITELY return…. - Every room is Oceanview - Excellent entertainment team - Tucked into a beautiful bay - Gracious staff and welcoming guests - Free access to snorkeling, kayak, paddleboards and sailing options - All beach chairs are in shaded area - The largest pools I’ve ever seen - Great food and cliffside restaurants - Beaches are part of the national park. - Cool ocean breezes (at least the week we were there) Walking into the lobby you’re immediately welcomed by ocean views, then realize EVERY room is an ocean view as the resort is built into the cliffside. Lobby is actually on the top floor and glass enclosed elevator takes you down to the various levels and pools. Nestled in a protected bay and beaches are part of the national park. Good food at each restaurant, designated theatre for performances, and a sky bar that stretches across the top floor. This is not really a “party” resort but was perfect for us. Such a welcoming environment. One word of advice…flights are very limited during the off season to Huatulco. It’s a small airport. We flew Delta/AirMexico and had layover in Mexico City. Be aware that the Mexico City airport has very few phone charging stations/outlets.

The grounds are beautiful, the rooms are great (even with glass/ clear window providing “privacy” to the toilet. Staff were extremely good, attentive, friendly and smiling. The only real reason I am rating it a 3 is for the fact that all of us got ill during our trip at different times. It was not alcohol induced illness, nor did we venture off of the resort. This was our 4th time in Huatulco, first time at Secrets and I was out for a day and a half…. First time staying at a five star and first time getting ill in Mexico (we travel 1-2 x a year to Mexico.

I guess it is best to let everyone know that Secrets Huatulco has been our go to winter vacation resort 8 times now. Why! there are numerous reasons: every room has an ocean view, the housecleaning service is excellent (rooms are now in need of some updating but are well maintained) , The weather is fantastic, especially coming from our snowy and frozen Northern Ontario to this sunny and constantly warm climate (30 to 32 C during the day and a bone chilling 22 to 23C at night). You have multiple choices of eating areas that should satisfy the pickiest of appetites. The pools are great as is the beach area which is private only for Secrets guests. Besides your quite time at the beach or pools there is lots to do supported by an excellent entertainment staff. Speaking of staff I have left that to my final point because of all the resorts my wife and I have attended in the past 25 plus years Secrets Huatulco's staff is by far the best. Everyone greets you with a smile and "how can I help you". They are a major reason we called Secrets Huatulco home for 8 years and they have become our friends. I want to say a big thank you to: folks in the "Market Cafe " our good friend Nemorio (our go to man at the resort, you are special); Vanessa (Omelette maker); Waiting staff: Andrea. Jasibe, Emmanuel. "Cin Cin" - Jorge, Carlos, Antonio. "Bordeaux - Andrea. "Oceanic" Kenia. "Barefoot Cafe" - Karen, Mardeli Salvador, Angela. "Castaways" - Guillermo & chef Edsson (Guillermo you are the best sir always going the extra mile to mile to make our dining experience special). Secrets staff you are all very special people thanks for 8 fabulous years