TripAdvisor Traveler Rating

Secrets was great experience! The mescal tasting with Ingrid was amazing. Ingrid taught the cultural importance of the agave farming and how mescal is made. Very interesting and informative tasting. The Oceana Restaurant was outstanding both nights we ate there! The food, service and ambiance were 1st class. Chef Jose created outstanding sea food dishes. We ate at all of the Secrets restaurants and Oceana was the best ! The beach and snorkeling were wonderful !

Perfect weather, food, and drinks. Bordeaux waitress Amayvani went way out of her way to make our last dinner incredible as did chef Livy.

We spent 14 days/nights at this resort in mid January, 2026. Overall, we would rate it as an excellent resort. Of course, we don't have space to mention all the great experiences we had, but we'll try to cover the essentials. The entire bay (including beach) is stunningly beautiful, and the view of it from the room is AMAZING. We were in building 4, but we suspect that there is not a bad view in the resort. Swimming off the beach is great - very warm water. Snorkelling off the far left end of the beach is excellent, especially for "off the beach" snorkelling as opposed to taking a 30 minute boat ride to an offshore reef. The service everywhere is very good, and they work hard to keep the resort very clean and running smoothly. Overall, the food is very, very good. We had one negative experience, catching the tail end of the Latin American buffet night. The Italian buffet was okay, but the pasta station there was excellent. The a la carte restaurants were all very good, our favourites being Bordeaux (French), Oceana and the Teppanyaki dining at the Asian restaurant. But all the others were very good too. For lunches, the Barefoot Grill is ok and very convenient, as is the Marketplace buffet, but we preferred Castaways for excellent, more upscale open air dining. The service there was really great - Stefani is an amazing hostess, and all the servers friendly and capable, especially Rodrigo. Stefani arranged a special lunch menu for us our last day there. Just an example of going that extra mile to make you feel appreciated. For breakfast, the Marketplace buffet is fine - lots of choices. We sometimes ordered room service which was very good too - especially the french toast. We discovered the Mexican restaurant is open for breakfast and that became our favourite breakfast spot. Plenty of choices (both Mexican and North American food), and it has a quieter, relaxed ambiance. As for drinks at the various bars, you can get almost everything you want. We got decent martinis at the Rendezvous bar by the lobby, and plenty of great drinks at the Marlin swim up bar. Special mention for bartenders goes to Allison, Carlos (AKA Santana) and Wilfrido (AKA El Guapo). As you have seen in other reviews, there are some areas (for example, the pool tiles) where a little renovating or replacing should be done. However, if that is going to spoil your vacation then good luck to you. One other minor imperfection would be the toilet paper in the rooms. No butts about it, that paper is not the softest. If your tukkus is more sensitive, then bring a couple rolls of your favourite, softer brand. That will elevate the whole experience for you. We would definitely return to this resort.

The natural beauty of this resort is mesmerizing; beaches (uncrowded) for miles and surrounded by hills, rock formations and native flora and fauna. The rooms were spacious and comfortable and every one faced out to the sea. Daniel, Julio, Maria Jose, Amir, Ximena, Alejandra, Alejandro (I mention them in the order that I met them) were the Entertainment Team and as hard as they were working, providing non-stop activities for us, it was always with radiant smiles and great attititudes. They are a big part of why I will be back; I look forward to seeing my new friends again.

Do not upgrade to preferred, you get virtually nothing for it. Colossal waste of your hard earned money. Food is ok but be prepared to wait. Minimal staff at the breakfast buffet and most food is behind glass so you have to be served. When no one there to serve you makes it very difficult to get the food? Barefoot grill food is ok for lunch but really the only choice poolside. Because main restaurants are so far from pool and beach area, and because elevators are so slow, be prepared to wait there too. I don't mind waiting a bit, I'm on vacation, but there are limits. Diner restaurants are ok, fairly quick turn around and good service. Pool area is large but because all pools are infinity minimal chairs for the size of the resort. Good luck getting a chair after 5:30am.