Sunscape Dorado Pacifico Ixtapa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.7
  • Rooms 4.2
  • Service 4.5
  • Value 4.2

7580 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Average Stay with Disappointing Food

Francisco A on Jul 27, 2026

Our recent stay was mediocre at best. On the positive side, the grounds were decent, the location was convenient, and the staff were hard-working and friendly throughout our visit. However, the stay fell short in a few key areas. The resort had a consistently annoying and disruptive people around the pool, making it hard to relax. Additionally, the buffet was a big disappointment—the food was boring and guests did not respect lines. Overall, it’s a middle-of-the-road property, but between the guests and the sub-par dining, we wouldn't return or recommend it for a restful getaway.

TripAdvisor users rated this property 3 out of 5

Summer experience

914julianh (Moreno Valley, California) on Jul 14, 2026

If you are looking for nightly entertainment this place is good for you. On the other hand, if you are looking for a place to relax and have a quiet peaceful night, I would not recommend it.

TripAdvisor users rated this property 4 out of 5

Unexpected

738yadirab (Highland, California) on Jul 07, 2026

Upgrade not as i expected i was expecting a lot for the upgrade in fact I don’t know how is the regular rate no food espectacular just ok food not worth the upgrade the beach was very rough no fault of the hotel of course

TripAdvisor users rated this property 5 out of 5

“Sun”sational ?? Experience!

Erynne E on Jul 03, 2026

My 7-day yoga teaching vacation at Sunscape Dorado Pacifico Ixtapa was outstanding! Victor, and the entire Entertainment Sports Team, along with Mahela, Edgar, Raul, and Naydelin, provided top-notch service that made for a wonderful and memorable experience! Our initial welcome from the bell staff, front desk, and Victor set the tone. We were made to feel at home immediately. Our room was impeccably clean, with an outstanding view. All of the restaurants provided excellent menu selections and hospitable service. There was always something fun to do: cooking demos, tequila tasting, karaoke, chilling on beachside hammocks, and going parasailing for the first time! It felt like home and I wish we could’ve stayed longer. A beautiful sense of community and belonging was sustained throughout our entire stay. I can’t wait to come back!

TripAdvisor users rated this property 1 out of 5

Uhhh, NO

David G (Southlake, Texas) on Jul 03, 2026

We arrived, two couples on a day pass booked through Resortpass. Checking in was tedious as they wanted us to email them confirmations, asked our ages ( youngest is 52, oldest 67.) Odd system to say the least. Appearance wise the resort looked fine. Service was good all over. Food was putrid and in most cases inedible. Drinks were a joke as well, my wife had 9 Mimosas with zero affect. We all had the same response and find it hard to believe any alcohol was in those drinks. It's an absolute skip and recommend you look anywhere else!

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