Maui Lea at Maui Hill is an older outdated property.
Decor is dated to the point where soon it could be considered vintage, though couch was newer. Kitchen is in working order, though it is VERY small and looks like it is from the 90's. Sink area and dishwasher both had a musty odor. Bedrooms and living room are carpeted with a plush type carpet. No idea who thought that was a good idea in a beach town. Bed was pretty comfortable, though linens need to be replaced as they were pretty shabby.
Bathroom's are also older and needed a good cleaning and to be recaulked. Towels are old and rough - I would be using them to wash my car. Also, we had an ant issue in the bathroom that needed maintenance attention. Maintenance appeared to come in and spray, but didn't bother cleaning up the dead bugs (gross!!!) luckily my husband took care of that.
Lanai's are also carpeted and were filthy - to the point where we actually took the vacuum out and cleaned it ourselves. The view was pretty much of the parking lot and there are no ceiling fans (also very little breeze) on the lanai, so did not spend much time out there. This is the first property I've stayed at in 30+ visits to Hawaii, where I did not spend much time on the lanai - really a shame to be in Hawaii and have your morning coffee indoors.
AC is on 6 hour timers and did not keep the unit cold. We called several times to have it adjusted, but never did see anyone actually come and do it. Plus there is a mandatory $45 weekly energy charge. Shouldn't that be budgeted into the assessment expenses? Made us wonder, what the assessment is being spent on????
The grounds of the resort are kept up to a reasonable level, but they too could use some work. Pool area is fine and does have some shade. The hot tub though looked disgusting.
The biggest plus is the location - very close to Kihei and Wailea. Lots of great restaurants & shopping in both areas. Also the beaches are close too!
James at the front desk made checking in a very nice experience - very fun & friendly!
I was not expecting a 5 star place - but Maui Hill needs some serious work. I did speak with manager to request a different unit, but he never got back to me as he said he would.. This didn't surprise me, as that was on par with the overall experience.
Overall we wouldn't stay here again.
(Walnut Creek, California)
Aug 28, 2023
Great staff and service. Very large rooms: 2 bedrooms, 2 bath, kitchen, dining area, and even an in-room washer/dryer. Nice hot tub and pool. Dennis, the manager was exceptional! The staff was professional and made every attempt to make the stay enjoyable.
Amazing staff, location of the resorts and units.
Aug 25, 2023
Our check in process was smooth. We came at an uncertain time right after the Lahaina wildfires as we weren’t able to cancel our stay and the Wailea area was not affected. The staff was welcoming and told us to come to support their business.
Some other tourists that were checking in were extremely rude and the staff handled it with such grace!
We had a 1BR 2B unit and it was a very large size. Traditional Hawaiian interior with granite countertops. Everything was supplied for the kitchen and there was a large fridge and freezer. The only downside was that there was bugs which we did tell the front desk about which was not a big deal to us as bugs are common in Hawaii but I know it might not be ok for someone else . They offered a solution to treat the unit but we didn’t want any that done while we’re staying there as we had small kids.
Beds were comfortable. Unit was clean. They provided soap. Laundry/dryer was also in the unit. They do not provide bath amenities like shampoo and conditioner for timeshare units which was a little inconvenient as if I knew ahead of time I would have packed it. Most timeshares we stay at, provide that even at private house/condo rentals.
Other than that it was great. Resort is always maintained and clean. They had live music and drinks/snacks at the pool on one of the evenings and the pool area is gorgeous. We had a great week and enjoyed the most of what we could at that time for our first time in Maui. Hotel had displaced residents from Lahaina as well and was collecting supplies and food for donations.
Christy and Rosa were very informational and sweet!
Extremely spacious; great property;
(Dallas, United States)
Aug 15, 2023
Staff was very friendly; accommodations were amazing. Loved the spacious patio; everything was very clean. Living area was super large. 2 bathrooms in a 1 bedroom unit was a surprise. Location was super. Quick access to what we needed.
Jul 31, 2023
Great place. Directly abeam Molikini Crater. Easy access to public beaches and local attractions. Many luaus available; but you’ll need to make reservations a few days in advance. Snorkeling at Molokini, bicycling down Haleakala crater and turtles on the beach at Ho’okipa.