TripAdvisor Traveler Rating

We have stayed at this condo complex for years and we are never disappointed. This time we stayed on the 12 floor in a two bedroom that had a view of the mountains and ocean. The room was very nice, clean and well furnished. We had a few questions after we checked in and the owner was very responsive. All the two bedrooms have a washer and dryer in the unit which makes it very nice to throw in a load or two. The Whaler property is very nice. You will not find one of the crazy huge pools at the hotels that are near but who needs to spend time at the pool when it has one of the best beached right in front of us. All the staff we ran into were very nice and Concierge Cheri was very helpful prior to us arriving. Cheri made several dinner reservations and catamaran trips. We will stay there again. One last thing we did look out over Whalers Village and at times you could hear the a/c units from the stores but not a big deal.

The rooms were clean and comfortable. The view was beautiful. Service was friendly and helpful. The beach chairs and umbrella service was reasonably priced. There was ample space to park and it had an overflow lot that was close to the hotel.

We had walked past The Whaler on previous trip to Maui but did not realize how amazing it is until decided to stay there finally on our 19th trip to Hawaii. As my husband stated, this is one of the best places we've ever stayed at on the islands. We already booked our next vacation because it is truly an oasis, yet so close to everything, conveniently located in Kaanapali, and probably has the best beach right in right in front of the property.

2 1 Br 2Ba units well appointed great views comfortable very clean best beach on Kaanapali. Beach concierge staff especially great took wonderful care of my whole Family. Super friendly and always ready to give their input on all things Maui as were all the staff on the whole property

very rude staff!! didn't feel welcome at all. the chair services by the beach...oh man, the guy wouldn't even want to talk to me after I asked him a question...we will never waste our money on this property again... very dated and very overpriced, with rude staff.