Napili Shores Maui by OUTRIGGER Condo reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.5
  • Rooms 4.1
  • Service 4.2
  • Value 4.3

850 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Noisy and busy

kelly g (Vancouver, Washington) on Apr 11, 2026

Napili Shores is first off, a budget accommodation. We were in "A" building facing Napili bay. The view is amazing, but you give up all privacy. It was our first visit, and we were "upgraded" to our unit upon arrival. The room is fine; clean, good sized kitchen with a full sized fridge. It is literally next to the Gazebo restaurant, with the stockroom for the restaurant as our neighbor. That wasn't an issue, but everyone waiting for the restaurant found their way around to talk loudly on cell phones, take selfies, and even kids playing catch 2 feet from our lanai every morning. On the front side, where our entry was, is a shuffle board game and giant chess set. It was nonstop with lots of yelling and kids crying, starting around 7 every morning. It wasn't the most peaceful vacation, to say the least. I wouldn't recommend unit A101.

TripAdvisor users rated this property 5 out of 5

Beautiful location. Lovely layout. Big, clean, comfortable rooms.

Wayne B on Apr 03, 2026

Beautiful location. Lovely layout. Big, clean, comfortable rooms. Nice amenities.

TripAdvisor users rated this property 3 out of 5

Lots of potential, needs help

skye k (Boise, Idaho) on Oct 14, 2025

Best thing about this place is the general manager Jayson. They have construction, its old, outdated. The location is AMAZING. But several other Napili Bay resorts. Gazebo is awesome. The front desk was helpful but female staff was not very friendly/attitude. The manager made it right for us and excited for his vision for the property. Will be back if that all comes to light but otherwise not a place for us.

TripAdvisor users rated this property 3 out of 5

Be Careful-The Units Here Are Not Created Equal

islandlovingtwosome (Lake Forest, California) on Sep 23, 2025

Napili Shores is a nice resort in a good location, but our particular rental had much to be desired. It was in the "D" section. The parking lot is right outside your door and the only windows are at the other end of a very dark room. To draw the shades and get any light, your giving up your privacy since there's a walkway with people constantly going back and forth. We could not see beyond the walkway since it was blocked off for one of the pools, which was noisy all day.

TripAdvisor users rated this property 5 out of 5

Can be ideal set up if you don't need the amenities of a resort hotel

traveldan21 (Culver City, California) on Sep 11, 2025

This modest complex of low-rise condo units sits at an enviable spot at the south end of beautiful Napili Bay. Although it is under the Outrigger banner, it does not function like a traditional hotel. For example, the front desk hours are limited, the rooms are not serviced daily, and there is no concierge that I saw. Instead, it seems as if Outrigger either owns some of the units and/or acts as a renting administrator for privately-owned condo units. Either way, the resort allows guests to rent out units for short term stays. We were able to book one of the best units in Building A, the set of units closest to the bay. Building A also adjoins the famous Gazebo Cafe, an ultra-popular casual eatery serving only breakfast and lunch. Our unit was A205, which has a spectacular view of Napili Bay from the second floor room and the lanai. See photos. The room itself is a bit dated but was clean, roomy, and super-functional. In addition to a king bed, couch, easy chair, dresser, nightstands, and flat screen TV, the unit had a well-equipped kitchen with rangetop, full-sized refrigerator, microwave and coffee maker. It also had a large closet and good sized shower. We really enjoyed the extra space and kitchenette features of the room. But we did not find the pools or other common areas of the resort to be particularly attractive. There was insufficient shade around the pools. But we did like the ample free parking nearby the different buildings. And you simply cannot beat the view and setting of our room.

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