TripAdvisor Traveler Rating

Nice resort suited for family, friends and children. If you’re looking for a more upscale accommodation that is quiet and relaxing this may not be the best choice. Otherwise no issues with the hotel or the location. For a short relaxing stay this may be a good option.

Napili Shores is our go-to in Maui. The views, grounds, service and staff are incredible. It is ALWAYS the first place we try and reserve (we've been successful 4 of the 6 times we've visited Maui). It is one of the most relaxing places my wife and I have stayed at in all of our travel experiences. And the Gazebo restaurant is an added bonus; great food and great service!

Depending on what your expectations are. You can't go wrong with choosing Napili Shores. My husband and I stayed here for 11 nights. Our suite was very clean upon arrival. It was quiet. We were unable to hear anything from the suite upstairs or beside us. The kitchen was equipped with everything we needed. The only thing we had to purchase was some plastic wrap for our leftovers. It was nice to have the option of swimming in 2 different pools or the nearby beach. We would also recommend trying both restaurants. The service and the food were good at both.

The lobby hours are 9-5, so if checking in after 5 PM use the security phone in the lobby and speak to someone at management who will send a security guard to provide a temporary room key code. You will need to check in the following day during lobby hours. It did take about a half hour for the security guard to arrive. We had two rooms during our stay at this property. One was a one bedroom condo on the lower floor of building H with a partial ocean view overlooking the lower pool and Napili bay. I found it to be clean, quiet and well stocked enough to cook meals with the groceries we bought at Costco and Safeway in Kahului. The refrigerator is full sized so no limits on the groceries. The unit had a renovation at some point probably in the past 5 years. The sunset may be viewed from your patio or you can walk down to the guest viewing area and join the others to watch the nightly spectacle. After 2 days we checked into the second floor of the ocean front building known as building I. Upon opening the door we new we had found heaven on earth with that condo. You can see the ocean front view framed by tall palm trees with Molokai in the background and are immediately beaconed to the balcony by the sound of crashing waves on the rocks below. You have the best view of the sunsets from the balcony. They are outstanding and picture worthy. The accommodations were a studio apartment with a kitchenette, small dining table, large flat screen TV, a murphy bed and a pull out chair bed. Both were comfortable. The bathroom was full size with shower, large vanity, full size sliding mirrored doors on the closet with ample storage shelves. We used the fan for cooling and opened the transom windows to accommodate a cross breeze coming through the screen door on the balcony at night. There is a very popular breakfast and lunch restaurant that opens at 7:30 AM, but the line begins forming between 6-6:30 AM. You can call in an order for pick-up if you want to bring it back to your room. There are 3 full size gas grills by each pool that are serviced daily by grounds crew. The gas is turned on by timers on wooden posts near the grills. There is a second restaurant/bar that opens from 2-8 to cover late lunch and dinner. There is a water sports rental for everything from beach chairs to surfboards. There are mostly rocky tide pools in front of the property but a sandy beach can be reached on through a gate and down some stairs. Parking can be tricky due to so many people coming for the restaurant from. There is only one spa/hot tub. The staff was professional, courteous and 5-star the entire time we were there. The grounds are well kept and they do have security cameras and shared security guards spread among other properties. I will stay here again. It may not be for those who want to be in the hustle and bustle of the Kanapali Boardwalk and large resorts and overpriced restaurants. The Seahouse Restaurant is with in walking distance on the opposite side of the sandy beach. Previous reviewers stated they had ants and roaches in their rooms. We had a few ants in the bathroom and only saw one roach in the lobby the first night we were there. I personally like most everything about this property even though it was a little dated and out of the way. Its relaxing, quiet, and serene. You can hear the birds singing and the waves crashing.

My partner and I stayed 12/20/24 - 12/23/24 and absolutely loved it. Our room was right on the ocean with spectacular view of the crashing waves and was by far the best location of any place we've stayed on any of the Islands. While it's not the Four Season, it has its own unique, vintage charm that is steeped in history. The grounds are meticulously maintained and there are views of the ocean from just about everywhere on the property. The drinks at Kitchen 5315 were delicious and reasonably priced, and breakfast at the Gazebo is not to be missed. It was amazing, especially with it being only steps from the ocean. All the staff were fantastic and the service was excellent. We will definitely be staying there again.