TripAdvisor Traveler Rating

This place is a mess. Roaches everywhere. They checked us in and put us into the wrong room right from the start (we booked a king; they put us in a double that was a Murphy bed). So we called down to the front desk and they "had to call us back to check" then 20 minutes later argued it was a queen. Me slow blinking. We went down to the lobby to find that they closed early, yup the lobby closes at 5. There's no one around except a security guard. Then we started seeing the roaches everywhere, bathroom, smooshed in the fridge. They also give you a code for your room, no modern things like keycards for this place. Oh an there are two pools, one is useless because there is this overhyped small restaurant (the gazebo) in it so people stand in large lines in the pool area till it closes.

This was such a relaxing place to spend the last few days of our vacation! Our oceanfront studio (i275) had stunning views of the sunset, was squeaky clean, the pool was right outside our building, and the kitchen was very well-stocked. The lovely grounds are well maintained. We went snorkeling at the beautiful beaches of Napili Bay and Kapalua Bay (with turtles!) and are so glad we chose this area rather than the high-rises further south. Highly recommended!

This is the best place on Maui. Beautiful, clean rooms with great views and a very complete in-room kitchen. It is a small and homey resort with great, friendly staff. They have five Weber Grills for guest use and they are clean and sparkling, and the views while grilling can't be beat. We have been to this resort 6 times and it is clearly our favorite.

This was my second visit to Napili, fourth time to Maui. The Outrigger Napili Shores is hard to beat in terms of location and service. The staff is top notch, the restaurants are very good. An added bonus is the rooms are stocked with beach chairs, beach towels, boogie boards, a cooler (even though the chairs have zippered cooling compartments - everything you need for your days on the beach. The restaurants are very good. We went the first week of June and my wife asked what I wanted for Father’s Day which was the following week, and I jokingly said that I wanted to come back. I meant it. I could keep coming back knowing I would get the, “e komo mai” experience like no other.

Excellent place with the all the convenience needed if you’d just like a simple place to stay right next to the beach. It is a managed condo so if you don’t need a bellboy and maid service every day, then this is a great place to stay while in Maui!