Excellent place BUT bad lobby hours/no housekeeping
(Santa Clarita, California)
Jun 29, 2022
Beautiful place. Perfect location for family low key vacation. After reading reviews I was concerned about the unit’s A/C but we had cero issues. Very cool room. My room had a fully equipped kitchen. Perfect Beach for swimming and snorkeling. Turtles presents too. The only bad thing was lobby hours from 9am to 7pm is a joke. You need to get your beach towels at the front desk and that schedule is ridiculous. Also bad was that we didn’t have housekeeping service due to covid (even though there is cero covid restriction in the state of Hawaii…time to move on).
Incredible vacation with an outstanding company/resort that met and exceeded my expectations!
May 29, 2022
Outstanding accommodations, staff and location exceeding my expectations immensely with a reasonable price. My room you could hear the ocean waves everyday and night and I did not have the ocean front room. The room was lovely, with everything that a small condo could offer except this was a hotel/resort! Easy access to two different types of restaurants on site which was lovely for those day when you did not want to drive and stay at the beach that the hotel offered. I had a wonderful time as well as my son and again, the beaches where breathtaking and clean as well as the resort too.!
Candy and quiet but make sure the unit doesn't lock the thermostat at 74
Mar 16, 2022
Truly loved our stay at this great property. It is older, but clean and very quiet. The studio was plenty big for the two of us and even had a dinner party with family staying next door. All 6 were able to enjoy dinner on the lanai.
My one and only complaint was unit specific. We will comeback but not to this unit unless they lower the lock on the thermostat to a temperature cool enough to allow sleep. 74 is unreasonable. Best advise: book here but make sure they don't lock your thermostat at a sweaty temperature.
Do Not Waste Your Money!
Mar 11, 2022
We rented a unit here for 5 nights. The walls are paper thin and we had a neighbor who SNORED all night--totally unacceptable situation. When we asked for a room change, we were told we were out of luck--no availability. There was also tons of noise in the parking lot just outside our room--felt like the people outside were standing next to us talking! This resort charges way too much for what is offered. They even expect you to do part of your own maid service as you're leaving--strip bed, empty trades, etc.. How disappointing!!
(West Lafayette, Indiana)
Jan 31, 2022
The Napili Shores Resort is a nice option to the high-rise hotels in the area. The setting is quiet, peaceful and beautiful. The facility is well cared for, clean and had everything needed. The swimming pools were lovely, inviting and comfortable temperatures. We especially enjoyed the view and area around the lower pool nearest the ocean. We used the laundry facility and it worked great. Our particular unit, F245, suited our needs (two of us), and although it could sleep a couple more (sofa bed), would not recommend the unit for more than a couple. One bathroom, small and a bit outdated/worn, but was fine. The full kitchen was well-equipped. The single bedroom had sufficient drawer and closet space for our stay. Would have loved room-darkening curtain since the outside facility light is right outside the corner bedroom and it provided significant nighttime light. The second floor location provides a vaulted ceiling so the unit feels spacious. Not overly important to us, but if you're big on newest and updated look, this unit might fall short in that part. Otherwise, this was a nice place to stay and we hope to return. Enjoyed the lanai overlooking the grounds with a partial ocean view. The unit provided boogie boards, beach chairs and umbrella, which was great. The facility itself has large, stainless steel gas grills and picnic tables for cookouts/food preparation and I observed employees meticulously cleaning these in the mornings. There are some happy hour promotions at the on-site restaurant with the fastest service and great food. There is also a small "sundries" store where all kinds of snorkel, surf equipment could be rented. Very convenient. All in all, so glad we stayed here!!