Just logging on to give a shout out to Napili Shores staff on our most recent visit this December. Great customer service from Angel, Nate and many more! We always enjoy staying at this resort. Convenient location much calmer than some other areas on the island.
Just wonderful. So grateful for this space and the lovely humans that keep it running!
Dec 11, 2022
I stayed here for a week on my own and was pretty amazed by how supportive and kind the staff were. Mostly families stayed here which was nice too. Traveling alone as a young female can be a bit challenging sometimes and I'm happy to say that I felt safe and taken care of. I had a package arrive the day after i had already left for home.. the staff and manager were so helpful in getting it sent out to me right away. Overall experience at Napili Shores 10/10. Mahalo!
Beautiful, Lush Property Located *Almost* on the Beach in Napili
(San Francisco, California)
Nov 30, 2022
My husband and I stayed here for 3 days during Thanksgiving 2022 and had never been to this area of Maui before. We were pleasantly surprised once we arrived and found a spacious studio unit located on some of the most beautiful grounds of any resort we have visited in Hawaii! The grounds were absolutely gorgeous, with healthy and colorful palms and plants, and staff constantly patrol in golf carts to monitor. Staff members are always friendly to guests/ condo owners, though it is a bit of an adjustment to remember they are only open until 7:00 pm (which can be inconvenient, as you trade in your beach towels for new ones there).
There are some electric grills around that are convenient to cook on, and we did not experience a line for these during our visit. This is not true, however, for the Gazebo breakfast/ brunch restaurant onsite, which is the *best* on the island and has folks lining up everyday before its 7:30 am opening (it is well worth the wait!).
There is no direct beach access, but the walk is literally a few feet. Beach itself is fantastic for surfing, but make sure to seat yourself farther up on the beach than you think you should if you want to avoid a sneaker wave soaking all your things.
Some caveats that keep it from being 5/5 stars is that the unit's bathroom was a bit dingy and dirty (though the rest of the condo was pristine) and if you do not have a car, it is a difficult trek to a store to get things like groceries, contact solution, and other sundries. The A/C unit in the condo was locked so that it did not get colder than 72 degrees, which my husband found a bit difficult for sleeping. Also, there are two pools onsite but only one hot tub, which was monopolized by one 7-member family almost the entire time, at all hours of the day, so that there was almost no chance to use it without squeezing in with this same handful of people. Chairs and space by the pools were abundant, however.
Overall a great experience and we would absolutely like to return for another visit next year!
The least appealing accomodation during our stay
Sep 13, 2022
The appartments seem a bit outdated and dark and could use some refurbishment. We could hear the Arguments of our neighbours.
The whole area is beautiful though with a large garden and two pools. Theres no direct beach access which was a bit of a let down. You can See a beautiful Sunset each day by the shore though and the Breakfast/ lunch Restaurant The Gazebo is top notch.
There was no House Keeping during our stay of 5 Nights (because of Covid, yeah sure) which we didnt Expect. The staff at the reception was untipically unfriendly.
It was alright, but wouldnt choose to Stay there again as it is also pretty far from what you might want to visit in Maui (Haleakala, Road to Hana).
great location with beach access
Sep 04, 2022
We actually rented through a property management group but got a great last-minute rate and was able to pick our unit. We had a ground floor oceanfront unit in the "I" building and I would highly recommend this building as it is very private and had amazing views. The resort itself is older and upon arrival seemed a bit run down, but once into the courtyard/garden area it was much more like what was advertised on the site. It was well kept and had a pool and hot tub in the garden area, and a decent sized pool by the ocean and Gazebo restaurant. My husband and I enjoyed the oceanside pool several times and once in the evening during sunset we had it to ourselves and it was like our own private pool with the most amazing view. Joanne at the front desk was very personable and provided excellent customer service for us. The resort is more low-key and note the condos are only 2 stories high, which makes it more appealing for those who don't like big high-rise buildings. They have a shuffleboard and some kind of checkers game outdoors, but both looked rundown and old. The downside was that there was roofing going on and there was construction equipment and vehicles that blocked access and parking. We were not made aware. Lucky for us we arrived when the roofers were done with the major work on our building and the most noise was during the first day. Our neighbors who arrived a few days before were not as lucky and said it was horrible for a while. The other bad part was the walls were not soundproof at all, so we heard every little noise upstairs and next to us although we had courteous neighbors. The access to the beach was quick and easy and there are some rocks right below that you can walk over and explore the sea life in all the little places. I thought this was fun to explore and there were a lot of excited children. The snorkeling was awesome. We saw lots of fish and turtles all very close to shore. It's quieter in the mornings but the beach got really busy in the day. There are some great places for walking close by. They have 2 restaurants, and although we did not try either one, the Gazebo is supposed to be amazing and they had long lines every morning for breakfast. Our unit was a studio and had a well-stocked kitchen. The A/C unit kept it very comfortable. The bathroom was efficient. No washer/dryer in the unit but I was told there were some on site by the lobby. Definitely could tell was older but was clean and our bed was comfortable. I would recommend either staying in the "I" building or possible the "A" building, as both have ocean views and more privacy out on the lanai. I would also recommend renting your unit through a rental site such as VRBO to pick your unit to know exactly what you are getting. Also checking with the resort if there is construction going on, as there seems to be a lot of that going on throughout the areas we visited. We may not have rented knowing this was going on.
Overall, I would consider staying here again, but only in the "I" or "A" buildings.