Overview
Napili Shores Maui BY OUTRIGGER has always been renowned for its breathtaking views, spectacular oceanfront setting and gracious island hospitality. The grounds are spacious and beautifully landscaped with palms trees, hibiscus, and plumeria. During the winter months, Napili Shores Maui BY OUTRIGGER offers front row seating for the magnificent humpback whales that can be seen in the waters fronting the property.
Check in
3 p.m.
Check out
11 a.m.
Rooms
152
Inclusions
Rooms
Amenities
Location
Reviews
Ok...ish
954manfredw (Jebel Ali, United Arab Emirates) on Aug 05, 2024
The place is ok but seems to have seen better years. The reception staff seems rather disengaged and is strictly available from 9 to 5. Calls outside business hours go to some centralized call center and are usually a waste of time. Since all of the rooms are adjacent to the parking lot it is also very noisy (confirmation honk, delivery trucks, trash collection trucks etc.).
Roaches, dated hotel.
Todd H on Jun 21, 2024
This place is a mess. Roaches everywhere. They checked us in and put us into the wrong room right from the start (we booked a king; they put us in a double that was a Murphy bed). So we called down to the front desk and they "had to call us back to check" then 20 minutes later argued it was a queen. Me slow blinking. We went down to the lobby to find that they closed early, yup the lobby closes at 5. There's no one around except a security guard. Then we started seeing the roaches everywhere, bathroom, smooshed in the fridge. They also give you a code for your room, no modern things like keycards for this place. Oh an there are two pools, one is useless because there is this overhyped small restaurant (the gazebo) in it so people stand in large lines in the pool area till it closes.
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