TripAdvisor Traveler Rating

I had such an incredible stay at the Delta Okanagan Grand that I already left a Google review earlier highlighting the amazing service from Rahul and Zeph at the front desk, they truly set the tone for a warm and welcoming experience from the moment we arrived. I wanted to make sure I also shared another standout moment here on TripAdvisor, because it absolutely deserves recognition. Mitchell, the sous chef in the restaurant, went completely above and beyond. What started as a casual joke about making a Japanese-style omelette for my friend turned into something unforgettable, Mitchell immediately offered to give it a try, and he absolutely nailed it. It was such a thoughtful and impressive gesture. He didn’t stop there. Later, he came by our table to check in and asked if we had just arrived or were heading out. When we mentioned we were leaving, he went out of his way to prepare treats for our trip. That level of care and attention is rare, and it made our stay feel truly special. Huge thanks to Rahul, Zeph, Mitchell, and the entire team for creating such a memorable experience. I’ll definitely be back!

Comfortable hotel with all the usual facilities and shops but surprisingly not a full restaurant. That said there are plenty outside to choose from. The room views are variable so check in advance if this is important to you. Parking is available.

Had a group of 20 half kids and they toon great care of us. Solid waitress Andrea R dealt with our table, assertive and food was quick.

We had a great stay at Delta Hotels Kelowna and would absolutely return. When we arrived, our room wasn’t quite ready yet, but the front desk handled it well—they took my number and called us as soon as it was available, and the wait wasn’t long at all. Nice, easy start. We stayed in Room 301 in the south tower, and it was huge. The layout was fantastic—separate closet and wardrobe space, a desk, comfy king bed, couch, chair, and even a patio. The bathroom was just as impressive, with tons of counter space, a jacuzzi tub, and a walk-in shower. The location is hard to beat. It’s about a 2-minute walk to the casino, right next to Okanagan Lake, and surrounded by plenty of restaurants within walking distance. The on-site restaurant also has outdoor dining right by the water, which is a great touch. Bonus: Okanagan Parasail (the one with the Canadian flag parachute) is right next door. We appreciated the little extras too—bottled water and apples on arrival, and at checkout they handed out free lemonade and bags of apple chips. Small details, but they make a difference. The amenities were excellent. The gym was fully equipped, and the pool area is really well done. There’s an indoor pool and hot tub, with a retractable wall/door so you can swim outside, plus another outdoor hot tub. There’s also a separate outdoor pool that was closed during our stay for painting, but it looked like a great space. Lots of lounge areas for relaxing in the sun. From the south tower, you also have access to the villas, which are even larger—something we’d consider next time. We were in town for a conference and had a lovely overall experience. Checkout was quick and friendly, and everything about the stay felt easy and comfortable. Would 100% come back.

This was my third time staying at this hotel. The location is great! The room we were originally given was a bit run down with mold in the shower and a damaged bathroom door that didn’t stay closed. The hotel team moved us to a new room next door and it was much better. The fire alarm went off twice during the night at 4am and 5am so we didn’t get the best sleep. The pantry for Bonvoy members is a nice touch and great to grab snacks and a quick breakfast. Would stay here again but it would be great if the hotel could do some updates to the rooms and the gym which are showing signs of wear.