TripAdvisor Traveler Rating

We stayed here flying in to Kelowna and flying out. Both visits were great, the hotel was clean, friendly staff, comfortable and room rooms, everything you needed. The breakfast offered with room was delicious all you could want. Will make a habit of staying here more often.

The hotel is modern, up-to-date and very clean, with great facilities (very spacious and well equipped gym) and 'centrally' located even if not downtown. (Though easy commute there, including on local bike path right out the door). The standard rooms are a bit on the small side, but well-designed in the normal Hyatt Place layout. But what truly sets this property apart is the staff, who are responsive, helpful, and even when faced with 'challenges' such as the recent weather & airport chaos (Dec 2022) go out of their way to help any way they can.

We stayed here for a volleyball tournament and rented a block of rooms for the players and parents. The rooms were immaculate and spacious. The amenities were great to have and the included breakfast was very convenient. We also used the comfortable overflow lounge area for team meetings. The staff were friendly and helpful. Everyone was beyond happy with the quality, location and value, and would stay here again. I would have no hesitation to recommend this hotel to friends and family.

All staff were extremely friendly, courteous accommodating. The check in process was efficient. Room cleanliness was impeccable. Hector in the bar & dinning area was a pleasure to deal with, very professional and efficient. We were visiting my father for 2 nights and the property was perfectly situated to his condo with a variety of dinning and shopping choices in the area which is helpful as we didn’t have access to a vehicle while there. Another brilliant service offered was the hotel/airport shuttle provided by Kelowna Concierge. A punctual experience with friendly drivers and free shuttle service is offered to guests between the airport and the hotel. Top notch!

The staff are super Friendly. The rooms are clean and spacious. I often get a room with a microwave which is very handy. Yummy breakfast and location in Kelowna. Stay here every month and enjoy my stay every time!