TripAdvisor Traveler Rating

Great option for a centrally located hotel in Kelowna. It is clean and the rooms are very comfortable and spacious. The pool and hot tub were nice to have access to when the weather wasn't great. We were pleasantly surprised with the variety of breakfast available each day.

Truly some of the friendliest and sincere hospitality staff I have ever encountered throughout my business and leisure travels. Namely Nabil, Vivek, Simi and Abir. Thanks for another phenomenal stay in the Valley.

Hyatt is one of our go to brand. So we are so happy to see a Hyatt property in Kelowna. Stayed 5 nights, the location is fantastic, only a few minute drive to downtown. Easy access to west Kelowna. The hotel is very modern and the rooms are clean. Since we have 2 little kids, we requested a room with bathtub which was available at check in. That room did face Spall road, we did not have issues with the road noise. Front desk staffs were super nice during the entire stay. The pool was clean, and nice. Breakfast was included, and had good selections. They do have coin laundry on site, $3.00 a wash and 3.00 for dryer. Parking is underground which is nice on days it’s hot or rainy data’s. Cost is $12 daily, plenty of parking space. However housekeeping service is offer every day 3rd night, it was more replenish supplies than housekeeping service which I could of done myself. Other issue was the building was not secure. Anyone can access the underground parkade or any floors without a keycard. Regardless, overall We enjoyed our stay, will return to the Hyatt Next time we are in Kelowna.

Do yourself a favour & find a different hotel to enjoy your stay. The front desk staff doesn't care to even greet you when you walk in. They seem to be there just to socialize among themselves,. Rooms are small. Bathrooms are outdated, not enough lighting, specially in the showers, you cant really see much. The Bathroom sink was plugged, it was disgusting & takes forever to drain.

Genuinely pleasant staff, nice furnishings, I had time to kill after checkout before flight and there was a nice little private alcove with a tv to just chill at and drink a beer. Great spot. I will be going back.