TripAdvisor Traveler Rating

My partner was here for a conference and I tagged along. We were stoked to be upgraded to a suite in the north wing that overlooked the water. At check in we were also given bottled water which was a nice touch after our air travel. The suitewas well appointed and in good repair. We agreed the bed was the softest we’d slept in in awhile but was still comfortable. We both made use of the spa facilities and were a bit surprised that it couldn’t be billed to the room. Because we came in late October there was no resort fee. However looking at the things included for the fee, it appeared to be a good value.

We stayed here on our way through BC to Vancouver. Above average Delta hotel. More like a Marriott IMO. Very nice grounds next to the beach, main waterfront parks and very close to downtown and Rockets Junior hockey rink/games. Spotless rooms and comfy bed. The cool tile floor didn’t bother me but the wife used her slippers. Nice spot.

Overall, the stay was fine, but very expensive for what you get. The pool area was just okay, more like a basic motel pool than anything special. The location was fantastic, although Ubers took a long time to arrive. Housekeeping sometimes comes, sometimes doesn't (even when you request). We tried the breakfast buffet once, and while it was very good, it was too expensive to do every day. The highlight was the room: sunny, spacious, and with a gorgeous lake view that made a great first impression. Still, the overall value was not there. It was fine, but not in line with the price, and there is nothing that would make me go back and stay again.

The hotel is grand, alright. But is missing many basic services. There is no actual store within the hotel for shopping, i.e., bathing suits, hats, sundries. There is a high-end mens shop, which was closed the whole time of visit. The hotel is very family friendly but that made the very small pool a kids playground and was not inviting or relaxing. Many adults were vaping, and this was offensive. Our room was ample, and fine but the faux balconies were useless.

My wife and I stayed at this property from 3rd to the 10th of September The room (709), was very good with a lake view on one side and a pool view on the other Room was kept perfectly clean with all amenities kept fully available, including bottled water daily The pool area was very clean, however on our last day the water was a little cloudy but not enough to deter people from swimming The pool bar waiter, Jack, was excellent and kept us supplied with what ever we needed The breakfast in the restaurant was somewhat pricey but the quality of the food was excellent The cannery take out was very expensive for everything and serves Starbucks coffee, as does the restaurant The surrounding area at the back of the hotel was beautiful with a lovely boardwalk and amazing views of the surrounding mountains The only negative I have is the resort fees are not very good for seniors as they offer free pedal boats and bike rides, which, as seniors we could not use I would suggest a lesser rate for seniors However this property is of the highest quality and we are planning to return next year George R Fail The