TripAdvisor Traveler Rating

Let’s be honest… finding a good bargain on the Strip with a fantastic location is one thing. Finding a bargain that’s actually splendidly NICE.. That’s a whole different knight’s tale! To me Excalibur is the best value on the Las Vegas Strip. The rooms are clean, comfortable and well maintained. There are wonderful pools, restaurants, and a great morning and brunch buffet.. but what really sets this place apart is its STAFF. These people are phenomenal! From the casino to the front desk, the retail shops to the cashier cage there’s something genuinely refreshing about a place where employees actually seem HAPPY to be at work. They’re smiling, friendly, helpful, courteous, and welcoming. And it’s not just at my friendly presence?? when I was in line or passing by I saw them share their same smiles, same positive attitudes with every customer EVERY time! I stayed for a full week and had the pleasure of seeing several employees more than once. I’d especially like to give a HUGE shout-out to: Gloria at the cashier cage Tony at the retail store Andy at the bell hop desk Luche’ at the check-in desk You guys are absolute gems! You made an already enjoyable stay that much better. Let’s talk about being PET FRIENDLY! ?? As someone who travels with my doggy this matters. Excalibur welcomes pets AND keeps its rooms, casino and hotel remarkably clean! ( I had also stayed at a different nearby casino.. their review is coming.. that also allowed dogs but their cleanliness, pet orders, dogs barking at you on the casino floor and from rooms was atrocious! When I mentioned it to them I was told, “Well, that’s what happens when you’re pet friendly.” ?? My response.. “NOT AT EXCALIBUR! They’re pet friendly, VERY clean, extremely kind and I’M GOING BACK THERE!” ?? And I did! Excalibur proves you don’t have to spend a fortune to have a wonderful stay. You get a clean hotel, a great value, a fun atmosphere, pet-friendly accommodations and a staff that makes you feel like royalty! I’ll be back.

I will let the pictures speak for themselves

This place probably is one of the worst motels I’ve ever stayed at. Drain clogged in the shower beds were horribly uncomfortable and it was not that clean at all. Also, you can’t get anybody to help you up where the food court is..

We booked the MGM all inclusive offer which meant we had to made 2 reservations for 2 nights back to back. You would think this was some kind of rocket science as the front desk staff couldn’t seem to understand this and instead of linking the booking they were not able to comprehend this so we had hassle every day with notifications to check out/check in. Random charges appearing on credit card statements every day which could not be explained. Majority of front desk staff were awful, rude and sorry to say incompetent. This is with the exception of Harley who was the only person in the entire place who had manners and actually cared and did his job properly. Room was pretty decent we had strip view in the resort tower. Lots of noise but that’s to be expected. The all inclusive thing was a nightmare but good value for money if you can be bothered with messing about for health your holiday explaining to servers signing paperwork and then having to argue to have charges removed From your account!

Amazing customer service went above and beyond for me Mrs. Christina and Mrs.Lia at Excalibur They treated me so Loving in my ESCALADED situation