TripAdvisor Traveler Rating

Dissatisfaction described in previous section. Our air conditioning barely worked. We were miserable on our wedding night. Got a fan the first night, they changed our air filter the second night, nothing done the third night, and we had given up by the fourth night. Paid too much money between the room and the restaurants/casino, for such a thing to happen. I’ve had more comfortable stays with better service and hotels that were much cheaper.

No sufficient details provided for mobile digital checkin. Did not state which tower the room is located on the app. Hard to find tower room that was assigned to us. Had to ask multiple staff for help. And upon arrival to room, it was not thoroughly cleaned and found with old wash towels in bathroom. Throughout the night, there were a lot of noises from people because we were assigned a room on the first floor of the casino so we didn’t get much sleep.

Parking lot is too far. Rooms are far from elevators ( like too far ) in Vegas every minute counts and it takes you like 20 to 35 minutes to get from the parking lot, to elevators to your room. They don’t have a bell men 24/7 Even though people check in and check out 24/7 . It’s really inconvenient not to have a bell men , we had to carry all 12 bags out ourselves so we had to do like 3 trips all the way to the parking lot. We would not be coming back to Luxor ( not even for $ 0.00 dollars )

This hotel will never get my money again. The a/c in our room barely worked, the t.v. looked TERRIBLE, like it was 10 years old and 720p grainy. No fridge or microwave in the room. Only one elevator would take us up to the room because each corners elevators only go to certain floors for some reason. There is half a shower door so water goes everywhere and had to be cleaned after every use. There are no signs directing you to the pool at all and staff didn't want to help us find it. No dead bolt on the door. They let people bring dogs through the casino and some of the blackjack dealers were the slowest I've ever seen. As i walked down the strip and looked at other casinos with envy for their class and WOW factor i thought Never again will i stay at the luxor.

Nice building dirty rooms, There was no fridge to keep food cold no microwave in the rooms the rooms were slightly dirty my bathtub was dirty throughout the whole stay and the floors were not clean carpet very muddy and dirty