TripAdvisor Traveler Rating

We had such a wonderful stay at the Luxor in Las Vegas! What truly made our stay special, though, was Liezel at the market store. She went above and beyond with her kindness, warmth, and genuine care. Every interaction with her put a smile on our faces! She made us feel welcomed, valued, and right at home. It’s rare to come across someone who leaves such a lasting impression, and she absolutely did. Thank you, Liezel, for making our trip even more memorable.

Luxor is amazing. It's without exception the most interesting, unique, and awe-inspiring hotel that I've ever stayed in, and I've traveled all over the world. So many other places and bland, generic, and forgettable. I was also shocked at how excellent the rooms and hotel amenities were given the price. It completely exceeded my expectations. I'll certainly be staying here again.

Poor Customer Service. Front desk agents are not helpful at all. Rundown rooms. Terrible Housekeeping. Called 5 times for housekeeping. Waited 2 hours for them to finally come and fix a restroom issue. Not a late night issue. We called at 5pm. Got service after 7pm. Really the opposite of what we came for. Came for convenience, service, and enjoyment but got the total opposite of that. I would not recommend Luxor. It's cheaper than other hotels but really not worth saving some dollars to get an awful experience and ruin your vacation.

The Luxor hotel’s customer service was a major letdown. My family and I had to stay here for a volleyball tournament, and the location was decent. However, upon checking in at 10:45 PM, we were met with a shocking sight: our room was filthy. The sheets and towels were dirty, and the nightstands, walls, and table were equally grim. This required a second cleaning, which took a while and was estimated to arrive around 12:30 AM. To make matters worse, I had requested a refrigerator a week before my arrival, but they informed me that they had sold out on the day of my arrival. This was crucial for my medical needs, and the staff seemed completely indifferent to my situation. Based on this experience, I would strongly advise against staying at the Luxor hotel. It’s not worth the hassle and disappointment.

Had a wonderful time hotel good the experience fantastic good value