(Luton, United Kingdom)
Sep 23, 2023
We had a problem when the bathroom light blew as the bride was getting ready, Dennis Jones was at our room within 5 minutes and fixed the problem straight away thank god. He is such a friendly man and a credit to the MGM company, Dennis your a top top bloke and many thanks for saving the day, we went on to get married that evening and had a great night, thanks again for everything Dennis ????
Great Help from Dennis Jones
Sep 23, 2023
I had some issues with my TV and some room lighting when I checked in and Dennis Jones from Facilities Engineering was awesome, fixing everything quickly. He was very friendly and helpful!
When he was finished, he gave us some great recommendations for things to do both in the casino and in greater Las Vegas.
Tired hotel that had seen better days
(Wells-next-the-Sea, United Kingdom)
Sep 23, 2023
This place is not a four star rating.
No fridge, or hot drink making equipment . Not even drinking glasses in the room.
Furnishings and decor have seen better days. Travelodge will offer better facilities for less money.
The whole experience is designed to extract you from your money with minimum input.
The tourist charge of 38 dollars per room per night is offensive.
There is nothing elegant about the the bars and eateries apart from the prices.
13 dollars plus tax for a pint of Guinness in a grubby environment.
On a previous visit to LV we stayed at the MGM Grand.
A far better experience.
Sep 22, 2023
The Luxor is a nice hotel but was in need of some attention. The A/C in our room was extremely cold and would not adjust, other than that room was clean and comfortable. The staff was friendly and very helpful.
Luxor Hotel: Needs Better Elevator Signage but Huge Rooms
(New York City, New York)
Sep 22, 2023
The Luxor is a very cool hotel, but not the best in the area (below The Delano and Mandalay Bay Resort). It’s in a pyramid shape and has Egyptian themes. It is limited in restaurant options and has a few shops. As a result, the Luxor is more dead during the week days (wasn’t here during the weekend). The Luxor has some events- such as comedy shows and is home to the Titanic exhibit. The rooms are very spacious and the Kind bed is large. The bathroom has a shower but no bath tub (there’s a bath tub at The Delano nearby). They provide soap and conditioning shampoo. I think the set up with the elevators is confusing and not properly signed. I would have thought that you could get to your room in any elevator, but that it may just be a longer walk. No, instead you have to make sure to take a picture of your paper folder your hotel key is in (they don’t earn you of this). My elevator was 3B and it’s hard to find behind the West Elevator. The East & West Elevator signs are well-signed but the 3A, 3B, 4A, and 4B elevators have poor, hidden signage. To make the process easier, they should list the room numbers under the sign. They should also change the names of the elevators so that are all themed (Ex. East, West, North, South, etc) versus some are East/West and some are numbers and letters. I didn’t have my paper with my elevator with me and it took me 1.5 hours to find my room after going up elevators and only having access to certain rooms and having trouble finding the 3B elevator. The elevators can be more dingy and need a remodel. Luxor is better than the Excalibur (very strong smoke smell) and the Rio. It is worse than the Cosmopolitan hotel. The Luxor is close to the Mandalay Bay Convention Center but still a walk so I recommend staying at The Delano or Mandalay Bay Resort if you are here for work. Until the signage is fixed, I would never consider staying here again. If The Delano or Mandalay Bay Resort were booked up, I would try a further away hotel instead of going back to Luxor.