The Value for what we got was well worth it. Great location. we walked to many things.Loved sitting by the pool staring at the Effiel tower. Many restaurants to pick from. Very fun vibe. I like a little more human interaction when checking in. Which is why I do't do online check in.
Sep 22, 2023
We have been to Vegas for over 30 years off and on. We’ve stayed at flamingo 30 years ago, recently mirage, mgm, Caesar’s , Hilton etc. not high tier but good in their time. Vegas has been going downhill for the last few years especially after Covid. We went last weekend and stayed at the Paris, about $500/ nite for an old, dirty overpriced hotel. The streets and sidewalks are gross with garbage. We left and went to Scottsdale after one night where it’s clean and less expensive after one night. The last two times we were in Vegas we said never again, this time we mean it! Good luck and hope it’s what you want.
Customer Service is lacking, and the rooms are dated.
Sep 22, 2023
From check-in, the experience was poor. I had to wait over an hour to check-in because there was not adequate staff. There were plenty of kiosks to self-check in, but only if you had started the form online. I would have done that had I received the email. After getting to the room, I found one of the light bulbs flickering and a large crack in the sink. When I attempted to take a shower, it did not work. I called the front desk and explained the situation, and the front desk person was downright rude, saying did you turn the handle? I explained I had pulled the top handle and turned the bottom, and nothing happened. She said she would send up maintenance. I asked for an eta. She put me on hold for 3 minutes, then returned and said I can't provide an eta. Sixty minutes later, maintenance had not come. I went to the front desk to explain the situation and asked to switch rooms. The front desk person, again very rude, said there was nothing wrong with the shower. She said you need to pull both handles out at the same time. I explained (and showed a video as proof) that I had tried with no success. She said you need to pull them simultaneously. "Do you know what simultaneously means?" At that point, I turned and walked away as I did not want to treat her in the same disrespectful way she had treated me. I returned to the room and pulled very hard on the bottom handle. It made a popping noise, and finally, water came out. Needless to say, the rooms need as much work as the customer service. I will NEVER stay at Paris again. This was the first and last time!
Sep 21, 2023
Use your Caesars Rewards for best pricing. We arrive normally around 10pm for check in and lines are short. But we have seen really long lines for check in during the day. The electronic check in they send you NEVER works (we stay here often). The room on this visit was clean and bed comfortable. Sometimes the bathroom has a sewer smell coming from the drains. They checked it out, I don't think they can fix it, its a Vegas thing (it did not really bother us much).
As others had reported, we only had 3 towels and no wash cloths of hand towels in the room, however housekeeping came almost everyday and we left a note with tip asking for hand towels and stuff and we got some. Unique thing was that the first day we left a tip the housekeeper did not take the money. I saw her in the hall and asked why she left the tip and she said she did not want to take the tip because she was short a couple of towels for are room, refreshing attitude. I gave her the cash anyways and later she came back and gave us more towels after she got a new supply.
Pool is average. Get down early though because chairs are limited. Pool side drink service is good. If you buy food on property they let you bring it poolside.
Gambling: this is what gets me, Paris keeps the table limits high. Minimum $25 even for roulette. Many tables are empty with dealers just waiting for customers. Lower the limit to 15 and you will fill the tables. We would walk to The Linq, O'Shea's and even Horseshoe for better priced tables. Shame because we really want to gamble at our home hotel. Get the frozen Baileys at O'Shea's!
Common space bathrooms in casino need upkeep.
Overall Paris is a great location. Decent rooms. Lots of food choices close by. CVS right next door for beer and water.
Did NOT Feel Prioritized as a Guest
Sep 20, 2023
Housekeeping never came to clean the room. We called to request a room clean while we were out and came back to an undercover room each night during our ENTIRE stay. The trash started to stink on the last night so we left the trash cans outside the room in hopes that when we returned from dinner our trash cans would be emptied. We returned to the trash. We called and called and called and finally got assistance to our room at around midnight. On a positive note, the bed was comfortable. So much of our time was spent being inconvenienced by trying to get a hold of someone to assist us. So, I’m glad the bed was comfortable enough to rest my head after being stressed by the staff at this hotel.