Paris reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

38517 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Still Acceptable

Anthony F on Jul 13, 2024

Use your Caesars Rewards for best pricing. We arrive normally around 10pm for check in and lines are short. But we have seen really long lines for check in during the day. The electronic check in they send you NEVER works (we stay here often). The room on this visit was clean and bed comfortable. Sometimes the bathroom has a sewer smell coming from the drains. They checked it out, I don't think they can fix it, its a Vegas thing (it did not really bother us much). As others had reported, we only had 3 towels and no wash cloths of hand towels in the room, however housekeeping came almost everyday and we left a note with tip asking for hand towels and stuff and we got some. Unique thing was that the first day we left a tip the housekeeper did not take the money. I saw her in the hall and asked why she left the tip and she said she did not want to take the tip because she was short a couple of towels for are room, refreshing attitude. I gave her the cash anyways and later she came back and gave us more towels after she got a new supply. Pool is average. Get down early though because chairs are limited. Pool side drink service is good. If you buy food on property they let you bring it poolside. Gambling: this is what gets me, Paris keeps the table limits high. Minimum $25 even for roulette. Many tables are empty with dealers just waiting for customers. Lower the limit to 15 and you will fill the tables. We would walk to The Linq, O'Shea's and even Horseshoe for better priced tables. Shame because we really want to gamble at our home hotel. Get the frozen Baileys at O'Shea's! Common space bathrooms in casino need upkeep. Overall Paris is a great location. Decent rooms. Lots of food choices close by. CVS right next door for beer and water.

TripAdvisor users rated this property 1 out of 5

I fell in the lobby; the hotel employees wouldn't help. A stranger helped me get to my room. The manager didn't care

FrannyElizabeth (Kingston, Jamaica) on Jul 13, 2024

I was checking in after a long flight and needed help, but they would not. I recently had knee surgery, and my knee buckled while I was checking in. I asked for ice (they said they had none) and assistance to my room, and they called a bellhop who never came. Then they ignored me while I stood in the lobby, unable to walk, holding on the desk. I tried to get to my room on my own after waiting 45 minutes for a bellhop (it was then midnight), a stranger from Indiana picked up my bag and helped me to my room.

TripAdvisor users rated this property 2 out of 5

Awful check in experience!

Linda R on Jul 13, 2024

Upon arriving we found 5 of 24 Registration Desks open and over 250 guests in line. They had Multiple Electronic kiosks for check-ins, most were not functioning properly. Checkin was a 2 hour process. For my 69th Birthday wrangling luggage with 250 others was exhausting!

TripAdvisor users rated this property 3 out of 5

Overpriced

Elaine H on Jul 12, 2024

I was very excited to try the Paris. It looks beautiful and I was pleased with the room and we loved the extra space. The staff were very kind and helpful and we really enjoyed the pool. Downside: We were never able to use the kiosk or mobile check in or out. I took about an hour each time we needed to speak with someone at the front desk. We did get a dog friendly room, but the potty area is across the casino and is a narrow gravel strip near the Horseshoe walkway. At night you would need to walk around people lying on the ground and two of the lights were broken, making it a little sketchy. Lastly, everything was expensive from $16 for a can of domestic beer to $7 for regular coffee and the many additional charges.

TripAdvisor users rated this property 2 out of 5

EARLY MORING Renovations in Versailles Tower RUINED MY STAY

Ambassador304100 (Raleigh, North Carolina) on Jul 09, 2024

Every thing about the location and staff was perfect. BUT EVERY MORNING 8:00AM Hammering and sawing from along with loud talking from construction workers ruined the experience. Who would have guessedon the 72nd floor you would have to worry about exterior noise. Thank-you!

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