TripAdvisor Traveler Rating

This was our second time visiting this resort. The property is beautiful and well kept. The pool area is huge. Great golf cart/shuttle transportation around the resort. The food and service were wonderful at the restaurants. Birds, monkeys and iguanas all around to see. Take advantage of the horse back riding and massages just outside the resort on the beach. Great kids club. We used Erik G (wears a blue shirt) at the beach to do excursions with a private driver. We did an excursion including zip lining, tubing and horse back riding. He is very reliable. We felt safe and appreciated at all times. We also got wonderful massages on the beach. Great people. Stayed 6 nights.

This resort was incredible! Everyone was so nice and attentive. Getting around was easy and there was so much to do. We didn’t even get a chance to see it all so we’re talking about coming back next year. We were on vacation with my 5 year old niece who has autism. This was perfect for her. We could order breakfast in the morning so we didn’t try to venture out with a hungry kid. We could eat in when she was feeling overwhelmed. All of the staff were so kind and understanding. Ms Hazel at the kids club was a true MVP. She helped us transition into the kids club at drop off so she felt comfortable being left in a new place. Once she was there she had the best time! She was always smiling when we came back. We booked a tour with Erik Garcia beforehand and the pick up from the hotel was easy. Would 100% recommend him for your tour, he really helped us figure out which tour was best for the little one and doing private meant we went at our own pace. You can find him via his website or he’s the guy with the blue Google shirt on the beach outside of the resort. The spa was also incredibly nice when we needed to have some non-kid time to reset. Overall it was incredible.

We had a fantastic family vacation at the Westin Reserva Conchal. One of the best all-inclusive vacations we’ve taken so far as a family. One of the biggest highlights for us was the wildlife around the resort—our kids were obsessed. Seeing monkeys, iguanas, and tropical birds right on the property made the experience really unique. The room setup worked well for our family, and we loved the layout of the resort. While the resort is large, there are golf cart shuttles always available to bring you around. The pool area was great, and there was always something to do without it feeling overwhelming. The restaurants offered a nice variety with great cocktails and the food exceeded our expectations for an all-inclusive. There was a good range of activities, making it easy to balance relaxation and fun for both adults and kids. We booked excursions through Erik G in the blue shirt on the beach, and it couldn’t have been easier. He helped us organize a rainforest and waterfall tour with an amazing guide, as well as horseback riding on the beach—both were fantastic experiences for our kids and seamlessly organized. Overall, this was a fantastic vacation from start to finish. We’re already talking about visiting again.

Wonderful trip at this wonderful resort! Our kids are 6 and 9 and loved every minute - from the exciting wildlife (howler monkeys, iguanas, etc!) to the fantastic pool and beach to the never ending tropical smoothies and everything in between! We loved our experience so much and enjoyed all the great amenities. Additionally and unexpectedly, we thought this was by far the best food we’ve ever had at an all-inclusive - we truly enjoyed every meal and restaurant! We also used Erik G (he wears the google blue shirt on the beach) for both airport transfers and an excursion one of the days. We got to swim in a waterfall, see all sorts of animals (sloths, snake, dart frog!) and visit a coffee/cocoa farm. We had a great adventure!! Additionally the airport transfers were incredibly smooth and convenient. Jose, who took us back to the airport at the end of our trip was especially wonderful and made a huge impression on our 6 year old. His kindness will not be soon forgotten! All in all, a very special experience in Costa Rica made even better by the wonderful Costa Rican people we met while there. Pura vida! That is a draft . It has to

The hotel is outdated. Amenities are old and in bad condition. Food and service is not good. Beach is not pretty at all during dry season. Prepare to be harassed to buy stuff if you want to go to the beach. Internet was spotty. Tv in our room didn’t work. Room service took over an hour to show up. Pool has barely any shade. Took a long time to check in. Person at front desk didn’t know anything about the hotel and had to ask another employee every question we had. Valet took forever. Restaurant service also took a long time. You are paying for a 5 star experience and getting a 1 star stay. Do not waste your money. Feel more stressed after staying here and spending so much money instead of having a relaxing family vacation. If you’re looking for a beautiful beach all inclusive vacation go to Dominican Republic and don’t stay at a Marriott property. Extremely disappointing.