TripAdvisor Traveler Rating

The hotel was great. Love the location! Short walk to beach and the pool was magnificent! The staff is eager to accommodate your needs. If you want to do excursions, look up Erik G. He has a blue shirt with Google on it. He is always at the beach and will do his best to make you happy. We booked 3 excursions and loved each one. He is so polite and just a nice guy! I would definitely come back and use Erik G again.

We have been traveling to Costa Rica at least every other year for the past 10 years. We have stayed at air bnb and Westin and both are great options for very different experiences. We thoroughly enjoy the Westin . We have done excursions through the resort as well as from the vendors on the beach. You save a lot of money and honestly get a better experience booking through the vendors on the beach with the exception of the waverunners. The electric there is no comparison to the speed and fun you have on those compared to the beach vendors gas options. We have used multiple of the beach vendors but highly recommend talking to Eric Garcia you won’t miss him on the beach. He is professional and distinguishable through his shirt with his logos. We booked multiple excursions , hikes, waterfalls ect. He set up private travel food souvenirs everything for a fraction of the resort cost for group transports . Most of the food here is good wasn’t impressed with Manglar. They should really have a top notch sea food and steakhouse serving prime cuts this is where we feel this place misses out. Do yourself a favor and walk down to Brasilito and eat lunches off the resort The local dining is awesome

Very comfortable rooms and layout but we miss having a desk in the room. Room design was private and the only negative was the closet. It had ample room but a slider door was used and therefore it didn’t open all the way to afford access to the shelving inside. It didn’t really affect how we unpacked but we utilized the drawers in the room as well. Drawers were very convenient. Bathroom had privacy door and shower and toilet were separate which is always a plus This helps when one person is in the shower! We didn’t linger long in the room in the morning. We walked for coffee and exercise. Our staff at this hotel is a 10+. So accommodating and very kind. From our room staff to restaurant servers each and everyone is so nice. Our housekeeper Anabey was excellent along with Emerson at the adult pool bar. Each waiter at the restaurants we enjoyed were terrific as well. Bamboo was our favorite restaurant and the Mitra Market offered a great variety of options for breakfast, lunch and dinner. We opted to use Erik G (Google blue shirt) on the beach to secure a tour that we took to the falls, sloth and coffee/cacao plantation. You WILL NOT be disappointed. Each detail of our tour was fully disclosed and all and any questions answered prior to being picked up. It was an amazing day and Jefferey our driver was simply the best! There are other options for tours as well through the hotel and other fun daily activities at the Westin to enjoy. . We can’t wait to return to the Westin, Erik G and to Costa Rica again soon.

We had the most AMAZING server at Shorebird names Cecelia !! Ask for her next time you visit!

The service here at the westin turtle bay is just perfect. Staffs are very caring lots. Restaurants Beach grill was perfect vinesh was very helpful . Seasonal taste Ashley and the Chef Rishi absolute germ ensuring perfect food and service. Hats off chefs are very caring and Restaurant staffs. Room was spacious enough for 2 adult and 1 child . Perfect land scaping and great view.