Sheraton Kauai Coconut Beach Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

304 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

30 anniversary

Kahala B (Lake Stevens, Washington, United States) on Jan 29, 2023

Had an excellent trip. Lisa was super friendly and engaged as the activity organizer. Had a lot of recommendations for food and activities. Johnny in the bar had a cool attitude. Hung out on the beach side of the pool. Great visit will be back again! Mahalo and Aloha Kauai Sheraton

TripAdvisor users rated this property 5 out of 5

4.5 stars, rounded up

sdcyclingonline (San Diego, California) on Jan 26, 2023

We were a bit hesitant based on some of the reviews, but we had a really good 3 night stay at the Sheraton Kauai Coconut Beach Resort. It's a moderately sized resort, but not massive or sprawling - which made getting from the car to the room or the room to the pool area quick and easy. The resort appears to have been updated a few years ago and the rooms were still fairly modern/fresh. We were on the 4th floor and the rooms there have vaulted/cathedral ceilings and that made a difference. The lanais are EXTREMELY small and only big enough for two chairs and that was even tight. I think the rooms and some of the common areas could use a bit more of a deep cleaning but the main surfaces, etc. were all clean and just fine. We had a maintenance issue with the electronic door lock and it was handled within minutes as was a request for corkscrew. We liked the pool area and beach front. The hot tub was a popular place (it was a little cool and rainy for a couple of the days) and it was HOT. The beach isn't necessarily a great swimming area, but it may have been because the waves were a bit rough when were there. The beach areas adjacent to the hotel (walking along the trail were nice with drift wood and smooth sand. We liked the easy walking distance to the marketplace shopping area/restaurants and the Long's Drug store across the parking lot. Easy drive or walk into Kapaa for more restaurants, Safeway, etc. Bikes were available, but we didn't partake during the short visit. They have a good list of activities that were available with the resort fee. We enjoyed the shaved ice at the pool (really pretty good - went back for seconds!) As Bonvoy Titanium, we elected the breakfast amenity and received the full breakfast buffet or option for ala carte menu choices - this is above and beyond other resorts in Hawaii that we've stayed at recently which just offer continental. The breakfast was really good. Shout out to Charlie, the omelet chef, who was super friendly and made a really good everything omelet. I knocked off a half of a star because I thought more could be done with deep cleaning and the small lanais. But, we will definitely consider staying here again for all the other conveniences.

TripAdvisor users rated this property 5 out of 5

Lei-Making (Specifically)

BrianG2055 on Jan 21, 2023

Absolutely amazing lei making experience with Kaluna! Even though she was just closing, she took the time to teach us how to make leis and learn about some Hawaiian history. Her kindness and hospitality really capped off a very memorable trip. We were able to weave in all of our hopes and wishes for the new year ahead. If you are coming to this location, please take the time to learn this amazing art and enjoy a wonderful conversation with Kaluna.

TripAdvisor users rated this property 4 out of 5

Great property and superior service

davidfB219FN on Jan 20, 2023

Had a nice 4 night stay. Nice room and great pool area with cozy seating areas with fire pits. We tried out the bar and the coffee bar and liked both. Micah, at check out, was great and a example of excellent customer service.

TripAdvisor users rated this property 5 out of 5

The service is the best and front desk associate made my day!

9314rafa on Jan 17, 2023

Micah from the front desk did an excellent job and made me check in early so I can leave my stuff in the room. He did not make us wait and show me a suuuper warm welcome! I would definitely stay at here next time!!!

View All