Sheraton Kauai Coconut Beach Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

203 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Highly recommend

Journey44972399914 (Pennsylvania) on Jul 01, 2022

The whole event was excellent! Well organized and professional. The food was delicious and there was quite a variety. There was Entertainment from the moment you arrive. The staff couldn’t have been nicer! The main show was fabulous from the musicians to the dancers , costumes , storytelling, history of the culture. The surroundings were perfect .. on the beach with tiki torches and color lit palm trees. The grand finale of fire dancing was spectacular!! I highly recommend.

TripAdvisor users rated this property 4 out of 5

Fine …

Bottomle on Jul 01, 2022

You know, it was fine. We travelled from the UK to visit, I don’t know if flying all the way from the UK you want a fine stay? You come Hoping for an incredible stay…. Everything is overpriced, the rooms are fine. Majority staff are lovely, there’s a small Pool bar area which was again fine, over priced for what it was. We visit Hawaii quite often, first time here probably wouldn’t go back

TripAdvisor users rated this property 5 out of 5

Great Hotel and Amazing Staff (especially Micah)

W7591TAdavidd on Jul 01, 2022

I was very impressed with the hotel and our room was AMAZING! Large suite with 2 balconies. The check in experience was great and received leis. Micah checked us in and was fabulous. He was super friendly and really valued my Titanium Status and was able to upgrade the room. I'm in hotels 100+ nights a year and he ranks among the best hotel staff I have ever dealt with. Promote him! Thank you and we will be back!

TripAdvisor users rated this property 5 out of 5

Staycation FBI to Lihue our Micah????????????????

Cheryl B on Jul 01, 2022

Micah saved our trip!!! Fiasco with southwest air from Hnl to Lihue Had to change carriers our bags were on southwest. Micah had connections to get our bags from southwest to our hotel in time for our epic Niihau dive on Friday!!!! Mahalo Micah

TripAdvisor users rated this property 3 out of 5

Not the accessible room we needed

susanjackd (Sacramento, California) on Jun 22, 2022

I originally posted a 1* review once we returned home. I’ve upgraded it to 3* thanks to the general manager reaching out. We unfortunately arrived on days employees on duty were unaware of the hotel’s accessible rooms features vs the room we received. While we didn’t get an accessible room for our 4 day stay we needed for my wheelchair/scooter bound husband, staff training should be now be in place ensuring our experience never be repeated. I assume our review would be 5* had we stayed in an actual accessible room. The public areas were fabulously accessible l. 3* as our room was not designed for someone handicapped with mobility issues.

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