Sheraton Kauai Coconut Beach Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.7
  • Rooms 4.2
  • Service 4.4
  • Value 4.2

855 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great Weeklong Stay

Christopher V (New York City, New York) on Jun 03, 2026

The hotel is great but they nitpick for every last bit with fees on this and that. Great area with a nice pool but the hotel has some signs of serious wear and tear. Decent enough but feel like there are other options for the same price point...

TripAdvisor users rated this property 5 out of 5

Great stay!!

0beckyw (Portland, Oregon) on May 29, 2026

Our 10 day stay at the Sheraton was fantastic. The 2 queen oceanfront worked out well for us. It will be even better when the king oceanfront rooms are renovated. Front desk staff to include Cedric and Vergie were always willing to help out and solve minor problems efficiently and to our satisfaction. The whole valet team helped a great deal with my husband’s wheelchair both storing it and loading it in the car. Best of all was the great work of housekeeping - Ms. Nidia deserves a raise. Also, grateful to the coffee team at Starbucks-they delivered with a smile. We enjoyed our time at this lovely, well-run Sheraton and will be back!!

TripAdvisor users rated this property 5 out of 5

Great stay with lots to do

Denise V (Campbell, California) on May 24, 2026

Nice room with a views of the pool and ocean. Billiards, Foosball, Darts, Shuffle board and electronic games for the kids. Very clean, the pool area has couches to curl up on, beautiful pool, and very friendly staff.

TripAdvisor users rated this property 2 out of 5

Choose Another Hotel (The lower reviews are the accurate ones TRUST ME!!!)

BackPacker755605 on May 18, 2026

I would not really recommend it, as I wouldn't even plan to stay there on my next visit. I was choosing between this hotel and a few others for my stay and regretted it the moment I arrived. The hotel is dated and needs some TLC. The pictures oversell the hotel, and make it look bigger and more beautiful than it really is. The location is not ideal, and the beach is VERY lackluster. It feels more like a Courtyard Resort than what I consider a Sheraton. The resort fee is by no means worth it, neither is the cost of the hotel. The standard "balcony" is sooo small and basically unusable. Very disappointed.

TripAdvisor users rated this property 1 out of 5

Overcharging overrated

Experience700154 on May 12, 2026

We just had a voucher because our plane leaving sent us there for the night and they charge us anyway even though our airlines paid for the room they charged our account not very accommodating. Everything looks nice, but I wouldn’t stay here very overrated.

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