TripAdvisor Traveler Rating

We thoroughly enjoyed our stay! Very clean, lots of amenities, and friendly staff. Alicia went above and beyond to anticipate our breakfast needs, and we looked forward to speaking with her every morning.

The shower in our room (#438) was permeated with mold inside and outside the shower. The toilet hinges were also permeated with mold. We were appalled by the disgusting condition of the shower. We complained 2 times to no avail during our stay. Management at the hotel has not responded to our written complaint. Our Letter sent to corporate in Bethesda MD has gone unanswered. I would never recommend this hotel. A motel 6 is likely cleaner.

Concierge Karen is very personable! She listened and guided us toward opportunities to fill our free time. She clearly knew the local establishments that best met our needs and went out of her way to help give directions and travel tips. We left considering Karen a new found friend.

We stayed at the Sheraton Kauai Coconut Beach Resort in April, and it was a wonderful experience. Kauai is probably one of my favorite Hawaiian islands — so laid back, peaceful, and completely our speed. Roosters by the beach and everything. If you’re looking for a slower pace and lots of natural beauty, this is it. The resort faces east, so we were treated to stunning sunrises every morning. It’s such a beautiful, scenic spot. One thing to note: the beach is rocky, so if you’re looking for a soft, sandy swimming beach, this might not be your place. But if you want gorgeous ocean views and a peaceful place to walk, it’s perfect. Now let’s talk about the surprise highlight of our stay — the tuna poke bowl from the poolside bar. We spent nine days in Hawaii and ate poke all over… and somehow, the best one we had the entire trip was right here at the resort. Who would’ve thought? It was incredibly fresh, perfectly seasoned, and absolutely delicious. We’re still talking about it. The food overall was great, the service was friendly and attentive, and the location is convenient enough to walk to a few nearby shops and restaurants (even though the area itself is more spread out and relaxed). Overall, we had a fantastic stay and would highly recommend it — especially if you appreciate a laid-back vibe.

Great experience. Recommend getting premier seating for best views. Generous buffet, fish excellent and pork, chicken ok.