Hotel

Sheraton Kauai Resort

Lihue, Kauai 4.0

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Overview

Perfectly situated to meet the morning sunrise, every guest room in the Beach and Ocean Wings face the sea.  Garden Wing rooms overlook acres of vibrant tropical blooms and sparkling waterfalls.  The Sheraton Kauai Resort is the perfect “Garden Isle” hotel for any type of Hawaii vacation.

Added value
  • Kids age 5-12 eat free (with the purchase of an adult entrée). Restrictions may apply.

 

Resort Fees: 30 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

390

Rooms

Deluxe Garden View
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Garden View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Safe
  • TV
  • Room service($) ( 6:30am – 10pm)

Deluxe Oceanfront
  • 1 king bed, or 2 queen beds
  • Oceanfront
  • No more than 4 guests in the room
Deluxe Oceanfront
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Safe
  • TV
  • Room service($) ( 6:30am – 10pm)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Waterslide
  • Cultural activities
  • Pool/beach activities

Keiki Aloha Club ($)

Open daily for full or half days.

Age range: 5 to 12

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 17

  • Surf to Sunset Luau($) – takes place every Friday evening *All shows/times are subject to change. Reservations are required, dress code in effect.
  • Mai Tai Reception – every Sun/Mon/Wed/Fri. Hawaiian entertainment and hula dancing. *All shows/times are subject to change. Reservations are required, dress code in effect.
Type Amenities
Oasis Bar and Grill Bar, Pool bar Open air
The Point Bar Bar

Check-in time: 3 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre available ($)

Type of restaurant Type of cuisine Open for Additional Information
RumFire At Poipu Beach À la carte International Dinner
Link @ Sheraton Café Café International Snacks
Lava's On Poipu Beach À la carte International Breakfast, Dinner, Lunch

  • Rooms: 390
  • Floors: 4

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)

2440 Hoonani Road
Poipu Beach
Koloa, Hawaiian Islands, United States of America 96756
866-716-8109
808-742-1661
24 km from LIH

Pools

  • Jetted pools: 1
  • Outdoor pools: 2
  • Cabanas: Included
  • Water slides: Included

Water sports

  • Scuba diving: on site ($)
  • Watersports centre: on site ($)

Other sports

  • Bicycles: on site ($)

Other activities

  • Beach activities: on site
  • Games room: on site
  • Umbrellas
  • Comfortable lounge chairs
  • Waterfalls
  • Towel service
  • Ukulele lessons
  • Lei Making
  • Hula lessons
  • Cultural activities

  • ATM
  • Baggage check
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk
  • Valet parking available ($)
  • Wedding facilities available ($)
  • Car rental desk available ($)

Location

Address
2440 Hoonani Road, Poipu Beach, Koloa, Hawaiian Islands, 96756, United States of America
24 km from LIH airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 5 out of 5

KAUAI is a great couple's island where you can do as much or as little as you want.

tgiustino (White Rock, Canada) on Dec 04, 2022

Perfect location and wonderful Resort. Our Room in Building 1 was ocean front. A bonus having a patio room (vs a balcony) that walked out to the lawn was perfect. We watched the amazing sunset from our room every night. Great Staff & Restaurants onsite.

TripAdvisor users rated this property 2 out of 5

Disappointing return stay

Peter S (Los Angeles, California) on Nov 23, 2022

Kauai was the last leg of my 5 week work/vacation travel itinerary; I was very eager to come back to this resort after visiting three years ago, have attempted to book twice during the pandemic only to cancel because Hawaii had a 14-day quarantine. Coming back to this resort in Nov 2022 I discover the property was completely changed resulting in utter disappointment. The hotel had gone thru a remodel and I wanted to see what became of it. The rooms were beautiful, but the services fell short... way short. For one, it doesn't seem like they really value Marriott Titanium members; the breakfast was "free" but we were only given 1 menu choice consisting of one scoop of yogurt, one scoop of granola, and 3 slices of pineapple + coffee. Sure, we can add $5 to "upgrade" to other menu items, but what would you think if the room rates were approaching $1000 a night for a standard room? $5 is nothing when we paid so much to come, so to me its more like a slap in the face. To add insult to injury, this took over 30 minutes to prepare. I had complained to the waitress twice and this was finally delivered to me, with the explanation that "the printer broke, so kitchen didn't get my order." Maybe this was an isolated incident, but over the course of 5 nights, the breakfast took 30 minutes to prepare TWO other times. And about other services. I had a night where housekeeping did not refill the soap, when I called, it took almost an hour to get (had to remind them). There was another night when I requested a blanket, and it also took almost an hour (with reminder calls). About the pool. The property doesn't seem to have a policy to preserve the pool/beach experience. Every morning guests will scamper to the pool, throw a towel onto the chairs, then leave the pool to do their thing. You'd see majority of chairs covered by towels, yet barely anyone at the pool. Being above the pool, it was amusing yet annoying to see. Check out. I was in the room 15 minutes past checkout time, bags packed and about to leave the room. Phone rings so i picked up the phone. I informed front desk im on my way out and i get an earful on checking out on time... was that necessary? Lesson learned, i wont pick up the phone. Aside from that, 99% of the staff, when you see them were friendly, knowledgeable and enthusiastic. But management seems to be way lacking. On my next trip to Kauai, I'm probably going to stay at a Hyatt (also a Hyatt Globalist) so we'll see how that goes.

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