TripAdvisor Traveler Rating

This is about our7 visit to this location over the past 8 years and have always held a high respect for the resort throughout this time.....but this visit was different. The nightly entertainment is all but gone except for every other night. Activities such as pool side bingo and the margaritas bicycle have disappeared. The music at the pool side bar does not exist anymore as well. During the months of November and December the TVs in the Starbucks area are all focused on the football games with obnoxious loud crowds in the lounge yelling and swearing at the TVs. The guitar playing of Juan has now been toned down with his talents being wasted on this. He should be brought back up to the Market stage where people enjoyed him and his amazing talent. The nightly shows have close to being gone due to the early start times and people still being on dinner. They deserve better. The waiters in all 3 main resurants are still fantastic and very personable with Manuel and the very talented bartender Jacky (Adrian) making it a fun experience. Manuel in the Casa Mia shows great professionalism in everything he does as do the hostesses Abigail and Esmeralda. In the beach bar David still rules even with the music being toned down. Big shout out to the Elite conceriege team with Sam, Lupita Diana and Kiki always there to have a laugh or give a hand. Included in these is also Alma who has been with us since day one and is always there with a listening ear. At the Elite level we also should be able to request our Elite conceriege upon arrival. On the Wild Loreto team Carlos Angel is probably one of the most knowledgeable guides we have ever met and is great at what he does. For the after hours the hottubs should be left open til 10pm. The fishing we usually do did not happen due to having to go to Loreto town to hop on a boat there. We have also noticed a lot more supervisors and managers this year which is not always a good thing. We will be back but not at US Thanksgiving time. Lot of people at this time who have no vested interest.

We had a marvelous morning with Jose Angel on his boat, snorkeling, blue footed booties, whale and dolphin watching in the gulf of California protected marina area. Jose was a Perfect skipper, knowledgeable biologist. I can Recommend this excursion without hesitation.

We love this place and were treated so well. Our concierge, Jessie was attentive and helpful, Manny at the pool gave excellent service with such friendliness, and Emmanuel at Danzante restaurant went above and beyond, even knowing our names.

This was our 3 rd trip here and it proved to be consistently exactly what we would hope for . Beautiful Resort , Amazing accommodating and extremely helpful Staff. At the beach bar JoseTorres & David Ortiz went out of their way to make sure we were taken care of even remembering our favorite foods and drinks and the kitchen staff Marcelo Carlos were quick to prepare delicious meals . Favorites were the shrimp skewers and mango margaritas . Rafael, the manager at the Marketplace restaurant always greeted us , even remembering us from our past trips. He made sure our needs were met and would go out of his way to make sure we had everything we needed . Yaki the bartender at the marketplace was not only lots of fun but also incredibly efficient. Kudos to the hostesses at the restaurants as well as all of the other servers not mentioned but who were also excellent. All of the staff at resort from the housekeeping to the maintenance workers would greet us respectfully and with kindness whenever we walked by. The grounds were kept in pristine condition and all the buildings and restaurants were kept impeccably clean even to the point of polishing the hand rails and cleaning the windows daily. This is truly an amazing resort !

We were there with our brother and sister- in law begining of Nov for 2 weeks. Excellent weather with some wind to deal with but still warm enough at night to wear shorts. The wind made the TPC golfcourse a little more challenging but the course was absolutely immaculate. Richie was always accomodating and made sure we were taken care of. We golfed 3 rounds of golf and the putt putt course. It's nice to see construction to add another 9 holes to the putt putt to make it 18. On arrival we were greeted by the bellman Antonio. This young man is going places. I expect him to be supervising one day. He is full of enthusiasm and always smiling. He was always helpful and funny, brightening up our day. The front desk were very accomodating to our requests for room selection considering how busy with golfers they were. The one bedroom suite was really nice in the new wing and had beautiful views. At the pool I must say nobody works harder than Cristofer the towel/ pool umbrella guy. Another worker that is going places with his great attitude. At the beach,Jose always took good care of us. Now the restaurants: Marketplace- Breakfast was always good with Maria making the best omlettes and huevos rancheros. Valeria is very special and always sweet and friendly. Gerardo and Omar always made sure our day started great with fresh coffee and juice. Casa Mia- Great pasta and catch of the day Vania is another sweet and friendly hostess. Now hard to imagine this place without the efforts of Rodolfo the bartender, Alfonso , Sergio and Bashir. All of them gave us superb service and we felt treated like gold. Danzante- The food here has never disppointed. We really enjoyed the new musician that played the second week. Very talented. Omar and Jiar were very friendly and professional even providing spanish lessons while serving us. Haha Great waiters and they are really good at mexican coffee drinks. Guallberto is excellent as the restaurant manager. Very pleasant and professional. Always eager to make sure we were taken care of. Jerry Diaz well it is obvious everything is running as smooth as it does because of him. A great manager. Always look forward to seeing both Rodolfo and Jerry. Makes us sad to leave but eager to come back! Love this place! Marcelle and Darsi