TripAdvisor Traveler Rating

Beautiful place. The landscape, staff and rooms were delighful very clean and comfortable . It is very close to world class shopping shopping and Balboa Island thst has great food and small town atmosphere.

First time in Newport Beach for biz conference. Outdated and worn rooms. We decided to check out and got to another hotel after one night. Stain on shade, gap under door, bathroom door was not tight.

I was excited to stay at this beautiful hotel for the jazz festival weekend, but very disappointed with the room. I stayed in the Bay building and didn’t rest well at night due to a variety of loud noises in that building. I noticed that my room was next to a bathroom near a bar area by the pool. I’m not sure if employees were working in there during the night, but I heard lots of what sounded like doors squeaking often during the night. The bed in my room was squeaky. With every move or shift, it made noise. That area outside also had a terrible smell. I noticed that as I walked to my room. It smelled like a combination of fertilizer and mold. I will have to consider another hotel for my next stay.

Very nice entry area and amenities (i.e. restaurant, bar, lounge area, etc), but the hotel room buildings are in desperate need of some TLC and upgrades, especially at the price they're charging per night!! The staff is amazing!!

My family and I attend the jazz festival every year. It's always a great time! I especially noticed Hyatt's dedication to guest satisfaction this year. Every staff member is very friendly and very helpful.