TripAdvisor Traveler Rating

Secrets Puerto Los Cabos is beautifully landscaped. located far from most activities with a definite desert landscape complete with jagged mountains in the background. The enormous pool is fantastic with poolside beverage and snack service. Daily aqua fitness is fun. ample beach chairs, umbrellas and pool floaties provided. the resort is very well staffed with happy, efficient personnel. they are quite happy to please. we had calls from the concierge to ask if we were happy and if there was anything more they could do for us ! It was my birthday the week we were there, and although nothing extraordinary was celebrated, we were gifted with a nice bottle of champaign with two long stemmed glasses in our room on arrival. Everything was immaculately clean ! gardeners were hard at work every day to ensure the grounds were perfect. The restaurants were plentiful but not all equal. The Seaside restaurant by the pool had very good grilled shrimp Beachside restaurant had excellent fresh fruit and a tasty quesadilla Oceana was the seafood place that I thought would be our favorite - It's quite small and quaint with an infinity pool stretched out in front of the outside dining area. nice view but found the food to be only mediocre. I had the shrimp that was served over a few roasted vegetables and that was it. Pretty small portions for a dinner. we intended to eat at Patio - the Mexican restaurant however it happened to be Cinco de Mayo and so they were closed and instead had a special buffet and show event on the lawn. It was good but nothing special. We had especially looked forward to the Asian restaurant. We really enjoy Japanese Habachi - it's the only restaurant that requires reservations. We were lucky and did get in but am sorry to say it was a disappointment. The chefs attempted to be entertaining but fell way short of most others we've experienced. Food was just OK. The Italian restaurant had great reviews - unfortunately we ran out of time to sample it. All in all this was a first class resort. extremely well kept with some of the best service we've ever experienced. I would only have two negative comments to share that may help others chose the right place for them. 1. The location is not convenient to anything ! No excursions are close by. No shopping, no boating from the property itself. Many (most in my opinion) rooms are quite a distance from lobby, restaurants and pool area. Not good for those who are unable to easily walk long distances. However, in their defense- they are more than happy to come cart you around to anywhere on the property you wish to go via golf cart - and yes if you're a golfer - the course is beautiful 2. Most importantly for us was that this resort is advertised as being on the beach ! It really for all intents and purposes is NOT ! We stressed to our travel agent that our first priority was to be ON the beach- It didn't happen !! We did get an ocean view room - yes we could see the ocean but was approximately a mile away. I didn't see anything looking remotely like a beach until I went exploring on my own and finally did see what they refer to as being on the beach. The only portion of the entire resort (maybe a tenth of the property or less) that closely touches the beach is at the very far end to the left side , past the premium guests area. It not only is quite a long walk but is fairly steep with many many stairs going down to the sand. There is however a nice large deck with a lovely whimsical bar that has swings instead of barstools. If only we had been agile enough to use them. Sitting on the sand, listening to the waves crash and smelling the salt air is one of our favorite things !! I could have made it work but my mate has mobility issues and so was not able to enjoy this anticipated portion of this beautiful resort. bottom line is this- If you just want to relax in a beautiful well serviced resort without a lot of commotion, this might be for you however, if you are younger and looking for action, you may be better off to look elsewhere . Nothing is close to here ! about 1/2 hour drive from the airport and a distance from town. No shopping. No souvenir places, No activities on site.

This resort is great and we received fantastic service. My wife and I don’t drink so we requested halal meat for a few meals. The staff not only accommodated our request but went out of their way to plan our meals at the restaurants. The food quality was very good by all inclusive standards and the service was exceptional at every restaurant we dined at. Our concierge Carlos gets a special shout out for coordination, but every member of the staff provided exceptional service. Our ocean view preferred club room had a beautiful expansive view of the ocean and golf course and we had a jetted tub on our balcony.

We arrived at the resort May 1 for 10 days. The preferred club check in was great and our swim out room was very nice. Cleaned exceptionally well by Deiby and our waiters at the preferred pool were fantastic Anahi and Jorge love them both. Beatriz was our building concierge she was great. Alejandro was great from the Oceana restaurant for breakfast. We went to Flora Farms and a boat to the arch in San Lucas. On Thursday we also went to San Jose for the art walk, I would highly recommend all these activities. Egnosio was an artist at the omelette table. Planning our next trip!!!

Secrets Puerto Los Cabos has stepped it up. We were here a few years ago and were a bit disappointed, but things were great this time. Possibly Hyatt’s influence or maybe further away from Covid times. Whatever the reason, we had a wonderful time. The food was much improved, and the service was great. Here are some of the standouts - Jessica H Pablo and Guadalupe in the Preferred Lounge, Oszy Jersain at the Oceana pool area, Sara and Odillia at the spa, Edgar server at El Patio. Our UVC representative Yoshua also did whatever he could to ensure a great experience for all of us. All thumbs up. The Preferred Lounge is a great way to go. Better drinks, and good food too.

Marco and Cruz made great drinks at the rendezvous bar! The drinks were lovely and the effort they put in was great!