TripAdvisor Traveler Rating

Just returned from 10 days at the best All Inclusive resort I've ever stayed at. If I could give it 10 stars, I would! I like the Secrets chain, but the staff at Secrets Puerto Los Cabos have upped their game to the top of the bar. We spent our days at the quiet end of the Main pool, near the pool concierge. The pool is deeper than most resort pools and is heated to a lovely temperature. The pool is dotted with concrete Islands. with palm trees for shade a lovely place to sit, chat or read a book. But the best part of the stay is the staff!! Unfortunately I had to use their top notch medical facilities at the end of my stay, but the positive part of that was meeting the Concierge team. They are all terrific, but Brenda was so helpful. She is a huge asset to the Resort. She arranged for me to see the doctor, stayed with me to translate, contacted the pharmacy to arrange a prescription, had it delivered to the resort and then delivered it to my room. All between 9 and 10 pm. She truly went above and beyond. She is supported by an excellent team in Viviana, Diana and many others, whose names I unfortunately didn't get. To do the hibachi experience you need to book on the app and only 2 reservations at a time. We were a group of 4 and I was really struggling to get anything, so I called the Concierge line and was fortunate to reach Brenda, who was able to help us all attend together. She follows up promptly, communicates really well and definitely goes the extra mile to keep guests happy. The entertainment team was great, full of friendly, fun filled energy, such a great Vibe!! We enjoyed the water aerobics lead by Axel, Del-Mar, Miguel and Fernando. They were so encouraging and helpful. Del-Mar was our guide for the Thursday night Artwalk, chocolate and tequila tastings. Axel lead the other group. Del-Mar was a knowledgeable and entertaining host, very considerate of everyone's needs. He and Axel both took excellent care of us. The entertainment team is truly a team, they are fun, hard working and considerate of everyone. Just loved them. Our pool server was also excellent. Zarel kept us fed and watered each and every day. He never stopped, whether taking food and drink orders. delivering or cleaning up he must walk miles in his day. He even brought us ice cream from Coco Cafe. Just a great, hard working guy. Food was delicious at every restaurant. We had breakfast at Market Cafe every morning. There are 3 egg/omelet stations along with just about anything else you could possibly want. The guacamole they make here is the best you will find anywhere, just like home made. Candido and Aricilla were excellent servers. We really enjoyed our Spanish lessons with Candido. We visited every restaurant twice and did the Mexican theme dinner with the Mariachi band and folk dancers. Both were very good. Portofino is the Italian restaurant. Our servers were Antonio and Christian. Both very helpful and entertaining. Very attentive and made great recommendations. Thoroughly enjoyed their service. Oceana has amazing seafood. The grilled sea bass was cooked to perfection. Davide and Juan were our servers and once again excellent service. My friend dumped her water glass into my lap by accident and David was right there. cleaning it up, restoring order and setting everything right. Himitsu is the Asian restaurant. We had the Hibachi experience and two regular menus here. Matthias was our server for two occasions and he was also excellent. The surf and turf rolls, spring rolls and Mongolian beef were incredible. But the dessert was the absolute best, wontons filled with warm chocolate panache. They come with warm sweet wasabi cream, but we asked for coconut ice cream instead. To absolutely die for!!! El Patio was the Mexican restaurant, again excellent food. The rib eye tacos and the flaming fajitas at our table were our favorites. Luis the gardener works so hard to keep the landscaping pristine, he is very outgoing and kind, another excellent Spanish teacher! There is also a young lady who maintains cleanliness in the pool and other water features every day. She works really hard, I tipped her one day because of how hard she works and was rewarded with the most beautiful smile. She doesn't speak English, but sometimes you don't need to, her smile said it all! I know this is long, but one more point. No matter where we were in the resort. no matter who we met, all the staff greated you with a smile, Hola, Buenos Dias, and how are you. They all were happy, welcoming and made you feel they were happy you are there. Really added to our stay. All in all it truly was our best AI trip ever. If I had to criticize anything it would be the pancake/waffle station at Market Cafe, they were pre-made and reheated which was a bit disappointing and not on par with everything else. But if thats all I found it was a miniscule concern. Thank you to all the staff for an amazing stay.

2 week stay oceanfront preferred Service throughout the resort was best we’ve ever had Ricardo the concierge in Bldg 8 second to none Didn’t have one bad meal at any of the restaurants

This is our second time at the Secrets Los Cabos. It is great to see many of the same staff still working the the resort; they truly go above and beyond. The variety of food, drinks entertainment and activities is fantastic. I highly recommend the Secrets Los Cabos!

I've been to many resorts, and this is my favorite one. Such a beautiful place and the staff were so friendly and helpful. We were a group of 16 and all of us really enjoyed it. The pool was amazing. The drinks were excellent. The rooms very nice. The food was good; I am a picky eater. Overall, an excellent experience!

This is a great location to stay. This was our second time going to this resort and it was just as enjoyable as our stay 3 years ago. We never left the resort except to take a bike tour to the marina. They have everything you need there and cater to ever whim you desire.