Secrets Puerto Los Cabos Golf & Spa Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

7754 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Fun time - not awesome but solid

demechelay on Feb 24, 2024

Our fault - we did not realize how far the Secrets was from Cabo San Lucas - 40 min Uber. The facility was great. Check in was annoying with the upselling. Not what we expected for 5-Star treatment. Evening turndown was not existent and twice we were disturbed at 9:30. Overall solid - not outstanding.

TripAdvisor users rated this property 5 out of 5

In a class of its own....

Ryan B (Castlegar, Canada) on Feb 24, 2024

We came here last April / May to celebrate my wife's birthday and to FINALLY have a honeymoon after 13 years of marriage. I would love to tell a story of something that the staff did here on our third day that we will remember for the rest of our lives......BUT I won't spoil the surprise for anyone else they choose to do something like this for by telling too many details. Anyone working there at the time who reads this will know EXACTLY what I mean when I say that they made us feel like 'movie-stars'. The staff here took personal details about us and our lives and surprised us with something that literally brought tears to our eyes. Their attention to detail and ability to put together an amazing little bonus for our trip was something that left us speechless. As a resort with over 7700 reviews at the time of writing this one, let me say that all you need to do is read the ones with 5 stars. There's nothing exaggerated about any of them. The location is breathtaking, the food and drinks are as great as you can find at ANY resort.......but what REALLY makes Secrets Los Cabos amazing is the people. The casino night was so much fun, I can't even tell you. The attention to individual detail for us made us not even QUESTION where we would come back to this year. Who this resort is for: - Couples who are too old to have bass pumping in their rooms all night and are looking for tranquil peace and quiet when its time to go to bed, or any other time. - Couples who are still young enough (or young enough at heart) to have a good time partying long into the night without people in G-strings' shooting tequila out of water guns into your mouths. - Couples looking to be away from the highways and in a safe, secure, gorgeous location, while still being a SUPER cheap Uber ride into San Jose, or a gorgeous private car ride into Cabo San Lucas- HIGHLY recommend this, as you can call or text when its time to get picked up and brought back - Couples looking for exceptional value in terms of room, resort facilities, food and drinks. Undeniably, there are resorts that cost more money than I will EVER be able justify spending for a week holiday.......and if you are willing to spend for the BEST food and the BEST drinks and the NICEST facilities........then go for it........in terms of how people treat you and customer service? I fail to imagine how people can do better than Secrets Los Cabos. - This resort is 100% for you if you're looking to have an amazing first experience at an all inclusive resort, OR if you're looking to have a good experience at one after having a bad one somewhere else. We had the preferred club oceanfront swim-up, and it will be HARD to get anything else ever again. The extras you get from the preferred club upgrade are SO worth the extra, as you get a separate clubhouse for check in (worth it alone) plus all of the other perks and bonuses you can read about.... Secrets Los Cabos, the ONLY complaint I have is that our experience was SO good, I highly doubt we'll even consider another resort in the Cabo area ever again- as parents of three kids who get a single holiday kid-free per year, there's absolutely no sense in risking it when the bar has been set so bloody high by the AMAZING staff here. Coming back in August of this year and already counting down the days!!!!!

TripAdvisor users rated this property 5 out of 5

Alex is the best!

Jasmine H on Feb 23, 2024

Alex was a great server. He recommended what dishes were good to eat and even asked us if we were celebrating anything. When it came down to dessert he took it upon himself and ordered one for us that said ‘Happy Honeymoon’. It was such a simple gesture but it went a long way. Thank you Alex!

TripAdvisor users rated this property 2 out of 5

Got more for less elsewhere

jmiller2024 on Feb 23, 2024

40minute cab ride to do anything outside the resort. We went with a group of about 12 reservations, multiple reservation/checkout mishaps. Went back to room one day and all of our groupings keys did not work because they said we were suppose to be checked out, had to deal with that. One couple in our group got an email saying they'd be forced to vacate their room due to missed check out although they had been booked for another 2 days, they were then forced to pay for an extra 2 nights just to stay. One lady in our group was being purposely ignored when she went to order a drink at the pool bar. Food was good in the restaurant (if they let you in), had to tip hostess to get a table. Really felt underwhelmed with the service for the $ paid. Pool was really nice, rooms really nice, clean. Although, there were also multiple instances where guests in our group were in their rooms and staff came in to re-stock fridges when asked not to enter. Probably won't come back

TripAdvisor users rated this property 4 out of 5

GOLF WAS GREAT BUT!!

mack041338 (Angels Camp, California) on Feb 23, 2024

The golf was as usual for ILT great however, the food did not live up to the standards of the other Dreams and Secretes resorts we have visited with ILT golf. The stupid requirement for this review to be 200 key strokes Sumer it’s review up.

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