Had a great week at this beautiful resort - highly recommend- the beach was closed but the pools were great and spacious. We would recommend the Secrets chain to other travelers. Always have a good experience.
Sep 23, 2023
We had the loveliest time at this gorgeous resort. Every view was absolutely stunning. I just cannot say enough good things. The staff was amazing, the food was great. The coffee shop was probably one of my personal favorite spots! Every pool was gorgeous and the view of the ocean is unforgettable! I hope to come back someday.
Good not great. Satisfactorily
Sep 23, 2023
Pool is all you have and one bar, poor staff could not keep up. Pool needs a serious cleaning with 80% of the people sharing one large pool. Food was decent, staff was awesome, room was just fine and clean
Really friendly workers, not so great food
Sep 23, 2023
My friends and I went for a one week vacation to Secrets Puerto Los Cabos in September. The weather was really hot and humid, which was expected. Overall the food was not good and made us all sick numerous times.
But the staff working at the resort were top notch! They were really friendly and made the resort experience more enjoyable. A big shout out to Astrid and Lorena at the cooking class, and Ivan, Rebecca, Christopher, and Carlos aka Sexy Charlie for super fun volleyball games! And a special shout of to Christian at Oceana for taking such good care of us. Thanks guys for a good time!
Very enjoyable vacation
Sep 23, 2023
This was our first stay with Secrets Resort.
We chose to book as a Preferred Package. Quite frankly we didn't think we were getting anything special other than the use of the quiet pool, and access to the lounge, which we only accessed when we needed to wait for a check-in person.
Upon check-in, we were solicited for Unlimited Vacations because we simply requested a different room with 2 double beds instead of 1 King bed. for our accompanying adult sons. It was an upgrade that came at an exceptionally high price. We could save money if we went to an Unlimited Vacations presentation, which we ultimately did; and, did save 60% on the originally quoted rate. Our room was wonderful since it was the only one with a terrace off the regular balcony. Other than that there was no differentiation between the regular room.
The room and bedding were comfortable and spacious. We had issues with the shower stall and the sink not draining water. We asked for maintenance service, but the problem still persisted throughout the week.
The resort is big but not as big as other branded resorts in Mexico, the Caribbean etc. The restaurants and bars were very good. Our favourite restaurant was Portofino (Italian), followed by HiMitsu (Asian ). The El Patio (Mexican) was enjoyable but we experienced better at other Mexican resorts. We were very disappointed with Oceana(Seafood), other than sitting at the pool edge with oceanview. As preferred guests, we did benefit from having an a la carte breakfast at the Oceana. The Market Cafe is a buffet restaurant open for breakfast. We did not go there for any other meals. The CoCo Cafe was our go-to for our early-morning coffee, which is open 24 hours with snacks available.
If one is expecting beach access, one will be disappointed - there is no way to access the beach from the resort. The resort has some loungers under the palapas on a patch of sand.
The property is well kept with lots of flora and fauna, and overlooks the Sea of Cortez; and, a view of San Jose del Cabos. Some of the resort buildings overlook the fairways and tees of the golf course.
The service staff were wonderful from the housekeeping to the cleaning staff. The servers in all the restaurants were great. The bartenders, especially at the Rendevous were exceptionally friendly and helpful in suggesting different cocktails other than tequila shots that several guests enjoy.
We would have done more activities but it was rather hot during our stay. We took advantage of learning to play pickleball though. Took some aquatic classes, and played volleyball. The entertainment staff were exceptionally patient and encouraging. A special mention and recognition to Ivan, Christian, Carlos, and Juan for making our experience special. David, the senior entertainment manager, also arranged for our elder son to play tennis at the courts owned and shared by the homeowners of Puerto Los Cabos; and, also played pickleball with us... Thanks guys!
During our vacation week, we enjoyed the Independence Day celebration with the wrestling matches.
We enjoyed spending a lot of time at the quiet pool (exclusive to preferred guests only). It was a lovely infinity pool, with lots of loungers and umbrellas. The pool concierge (forgot his name, sorry) was very helpful and ensured we were comfortable.
The main pool was closer to our room, and it was very big and spread out. It can get a bit busy and noisier with a lot of inebriated guests, especially around the swim-up bar. It was difficult to order a beverage at the pool.
Overall, it was a very enjoyable vacation for the four of us!