TripAdvisor Traveler Rating

This is an amazing resort. The facilities are clean and well manicured. Rooms are beautiful and well maintained. We had a swim out room and it was perfect. Food and restaurants were very nice. We enjoyed most of the food. The buffet is one of the better buffets I have been to. Fresh food and great staff. Only negative, at the Italian restaurant we got risotto and it tasted horrible and like fish. Sent it back. Pools were all great, spent most of the time at the preferred pool area. Spa is nice but expensive. But very nice. Staff: Carlos Seth was our room concierge in the preferred building. He was incredible. Reached out daily to see if he could be of assistance and arranged all our needs a huge thank you to Carlos for everything. Salomon was our server at the preferred pool area and he was incredible. He remembered drinks, took pictures and always had a smile on his face. He’s a very hard worker with a great personality. Thoroughly enjoyed getting to know him over the week! Thank you!! Yoshua was our representative e with UVC and he was very pleasant. He always checked on us and made sure we had everything we needed. Overall a great trip and a great resort.

Waiter Easy and evening manager at Himitsu restaurant, evening manager Luce in El Patio, our pool server Chucky and Waiter Carlos at preferred breakfast all were excellent. We would return to this resort in a heartbeat.

The resort was absolutely gorgeous and the rooms were comfortable and luxurious. This was our first time in Los Cabos and we spent our honeymoon here. We fell in love with the resort, the food, and most importantly the 5-star service! Portofino , the Italian restaurant, has a special place in our hearts. We visited this restaurant 3 times for dinner. The food was delicious, arguably the best. Antoni and Bladimir made our dinners super special. Antoni prepared a special dessert for us that said “Happy Honeymoon” and mentioned he put cherries in our champagne to make them more romantic, which was very special. And Bladimir waited on us when Manuel invited us to have dinner in the wine cellar. While in the wine cellar, Javier came in and played a beautiful song on the violin for us, which was a very thoughtful and special surprise, making the evening even more magical. And the bottle of wine that Manuel gifted us was a very nice touch. Overall, Portofino and its staff has made a lasting impression that will stay with us for years to come. Jesus waited on us for the most part when we had breakfast at Oceana. And even if he didn’t, he would tell our current waiter our coffee preferences, and to me, anticipating our needs is the mark of true 5 star service and we are very grateful for it. Visited Coco Cafe the most to get iced lattes throughout the day. I was helped by four different ladies at different times, and they were all so wonderful. They’d remember my latte orders and we chatted for a bit when they were not busy. Visiting Coco Cafe was a highlight each time I went. We chose the Preferred Club rooms and were so happy we did. Having access to the lounge, the preferred pool, and Oceana for breakfast was worth every penny. We enjoyed a more exclusive experience as a result. The dress code is more relaxed than other secrets. Pants were not required for men during dinner nor did they seem to be enforcing dress code rules. However most guests appeared to be following the suggested dress code.

This was our first all-inclusive experience and it didn't disappoint. The service was fantastic and everyone was so friendly. The resort is well maintained and the grounds are beautiful. We upgraded to a semi-private walkout pool room and we were so glad that we did. It was a nice place to relax in the evenings after dinner or when we didn't feel like being at the big pool. We enjoyed luxury treatment at the spa. The food was incredible and we enjoyed the atmosphere of the entire resort. We will definitely be choosing a Secrets resort again for vacation.

My wife and I stayed at Secrets Puerto Los Cabos for six nights to celebrate my 40th birthday, and overall we had a great experience. The resort itself is beautiful. The grounds are immaculate and you constantly see staff working to keep everything clean and well maintained. Our swim-out room was spacious, well designed, and very comfortable. The bed was excellent, and we appreciated how often the swim-out pool was cleaned. At a previous resort we stayed at, the swim-out was rarely maintained, so this was something we noticed right away. The service throughout the resort was very good. Whenever we requested anything, whether it was extra pillows, a dehumidifier for the room, or additional drinks for the fridge, the staff responded quickly and took care of it without any issues. The food was another highlight. We enjoyed all of the restaurants we tried and found the quality to be consistently good. The drinks we ordered were also excellent and lived up to what we’ve come to expect from Secrets properties. If I had one suggestion, it would be to offer a little more variety at the buffet, especially for guests staying a full week. There were only a few minor areas where the experience could be improved. Our room wasn’t cleaned daily, and on a few occasions we had to request housekeeping. Pool and restaurant service could sometimes be a bit quicker during busy periods, and we felt the resort would benefit from a more central, open lobby bar that stayed active later into the evening. At times the resort felt fairly quiet early at night. Those are relatively minor points, though. Overall, we thoroughly enjoyed our stay and would happily return. The combination of beautiful grounds, comfortable rooms, great food, and attentive staff made for a memorable birthday trip and a relaxing week in Cabo.