TripAdvisor Traveler Rating

The service is unreal. We visited during an extremely hot time and that did not keep the staff from working extremely hard, genuinely caring and attending to your needs, and being so welcoming and friendly and outgoing! The room was beautiful and very well thought out. Most of the food was wonderful but if you are a foodie then it may not be up to par to your standards. They did have many different options for cuisine. Our favorite was the asian restaurant with hibachi, Himitsu. The resort was very clean and well kept. Pool was a little warm for how hot it was but better than being too cold! Pool can get a little loud in the afternoon but everyone is pretty respectful of space. We can’t wait to visit other Secrets locations as we heard from so many people staying there how incredible they all are.

The food here was horrible and very limited. Don’t get the preferred club. It’s not worth the hype and there was hardly any concierge services.

We just returned from another great visit at Secrets Puerto Los Cabos. Staff is great, Service was great. The only issue was the Hyatt App gave incorrect days for Oceana being open for dinner.

This was our first time at any all-inclusive resort and our first time in Mexico. We decided to come here for our first ever vacation without our children and we were not disappointed. The location is very beautiful, the ocean views are stunning. The atmosphere is very relaxed, and all the staff are incredible warm, welcoming, and friendly. We chatted with almost everyone in English and Spanish (un poquito) and experienced really great service from every single staff member while we were there. There food was quite good and the drinks liberally prepared! Our room was clean and inviting, with housekeeping every day to make the bad, change out towels if we needed, etc. The resort was mostly pretty quite, though the main pool was pretty lively during the day! The preferred club pool was a much more subdued vibe, perfect for us. We will definitely be back, Secrets checked all of our boxes and then some!

Don’t do it. I wish someone had warned us before booking. Older property definitely has some beautiful areas, but out in the middle of nowhere staff is not friendly, not helpful. activities and entertainment is minimal and pretty much everyone’s going to be over 55 so just keep that in mind it’s not for younger couples, crowds or any other type of adults that aren’t retirement age