TripAdvisor Traveler Rating

My wife & I had dinner at Oceana Restaurant. Christian, made the entire experience more than worth while. His energy, his love & passion for his craft, providing World Class Service, is refreshing. We are from Dallas, Texas, and while we love our great city, the service industry has shifted, and not for the better. Christian, made tonight’s experience one to remember.

Oceana dinner and CHRISTIAN have made our first night experience amazing. We are here to celebrate our honeymoon and he has brought so much laughter and joy to our table tonight. It truly does matter when you visit some where and folks love their job. Christian is amazing and I would be thrilled to have him as our waiter every night this week. Oceana has amazing views, staff and the food is absolutely delicious.

Review From David and Nidia, hope you guys remember us! Our stay at Secrets was fantastic. We had a really fun time and our room was pretty. Our building was #2 in the third floor which has a pretty nice view of the ocean. If you’re in the lower rooms, you won’t be able to see it. Building #3 has better views for sure! I want to personally congratulate the people at Secrets resorts. Everyone was amazing and caring. Shout out to Luz at Portofinos restaurant. She arranged a private dinner for my husband and I and it was amazing. Her heart is made of gold and her smile radiates kindness. We will forever be grateful for showing so much love to us. The resort is lucky to have you as an employee. To Vladimir for being our server the night of our private dinner. He was hustling between us and a big party, yet he always made us feel special. He’s one of a kind! To the chef at Portofinos, thank you for preparing delicious food for us. You seem like a great person with a big heart. Thanks for making us feel special. To the entertainment people: WOW!! You guys go above and beyond to keep everyone busy (in a good way). Secrets was amazing at activities and sports. David was our pickleball instructor and he was so patient, kind and overall a professional player! I wish he offered private classes because we would certainly pay for them. Thanks to Danny, Axel and everyone who helped with volleyball, water aerobics and pickleball. Danny had insane energy and was extremely fun to have in our team. We have stayed at several Sandals resorts and all inclusive in Cancun. However, Secrets is the best at sports entertainment. I believe the employees make a huge difference. We didn’t have time to try archery, but hopefully we will during our second stay. We didn’t have any issues checking in. Our room was ready by 3pm o’clock. However, we did have to ask if our room was ready at 3pm rather than someone come get us. All restaurants had very delicious food. No complains! The pool was a great atmosphere. The small cafe was very nice and delicious! Customer service could improve there a little. Overall, every other place and restaurant was great. We didn’t try the spa so I can’t give any reviews. However, it seemed very clean and overpriced.

Had a great time at Secrets Puerto Los Cabos. The property is clean and well maintained. Moreover, staff like Leonel are exceptional. We enjoyed the golf course and a snorkeling excursion, while there.

Very clean resort, outside. Grounds are very well. Kept up daily. The waiters and waitresses are very professional. They go beyond the Call of duty