TripAdvisor Traveler Rating

Jamaican staff are wonderful (no interaction with new Spanish management for entire 21 night stay!). Resort is a little tired and needs some investment although early signs are that this is going to happen, I.e new sunbeds. Location is excellent, great beach, good al a carte restaurants (Seafood is the standout for both quality of food and staff). Evening entertainment poor and needs to be improved (2 decent nights during our 21 night stay). Wifi needs improving as slow and patchy. We will definitely return as long as Catalonia don't spoil it!

To begin with, the resort is of very low quality. When we first entered the room, it was freezing. After adjusting the temperature, we realized it had been kept cold to mask the smell of urine. The room hasn't been remodeled in many years. The bathroom door design is far from professional—it opens inward and blocks the sink. The shower water was always cold, and I’m not sure if that’s standard here or if I just had a bad room. The bathtub was clogged when we arrived. If you're expecting refreshments in your room upon arrival, think again—those only show up from the second day onward, when they finally stock the fridge with water and drinks. The lock on the room’s main door works sporadically. You could spend 15 minutes trying to open the door; luckily, I found a housekeeper nearby who helped. The buffet food is far from what you’d expect at a resort. The breakfast cheese is sliced and placed on a wet tray, causing it to fall apart and turn white—it’s disgusting. Everything is prepared with way too much oil; fruit was the only thing we felt comfortable eating. There are four restaurants, and we visited them all. Each one has an extremely limited menu, and the food is not appetizing. The internet connection is incredibly unstable, sometimes it works, and sometimes it doesn’t. We were in building 4 and had no internet, and when we did manage to connect, it was painfully slow. The surroundings, like the bars, are decent. The person handing out towels was very friendly. The beach, however, is full of seaweed, making it impossible to swim, and there are many sea urchins. You have to wear water shoes all the time to avoid getting stung. Overall, the hotel is outdated. Pay a little more and go to a resort that’s actually worth it. This one definitely isn’t.

Holiday Inn vs Catalonia Montego Bay September 2024 Visited Holiday Inn in April and now in September, it’s called Catalonia Montego Bay. Not much difference in the quality as yet. Reasonable price for very clean comfortable accommodation. Good air conditioning, comfortable beds and pillows. There are many new beach lounge chairs and an abundance of very delicious food. The staff members are are very helpful and friendly especially Danisa and Oshea in the a la carte dining area. There are still no channels available on the good quality Television. I asked for a radio and it was delivered within minutes. Internet is good in the lobby and sporadic to none in the room. Managers are very approachable and will do their best to accommodate your special requests. Lots of new improvements are being promised as the new ownership settles in. Hopefully they will keep the price as attractive to their clientele as they try to improve the aesthetics.

Traveled with family to this resort. Second time here after a many years. It's an older resort but grounds and rooms are kept very clean. The time that we went, the resort wasn't full so service was quick and efficient. Front desk agents were very inviting, polite and willing to help. Check in was quick. Rooms, older but very clean. Bed was comfortable, bathroom small but shower had good pressure and lots of hot water. AC worked well but was very loud and would often times wake us up. We found out half way through our stay that the channels on the TV needed to be reprogramed. Once that was done, we were able to get about 10 channels outside of the one we had from the start. (Maybe this is what's wrong with most TVs, they are not reprogramed after power outages.) Food was good, a lot of Jamaican options at the buffet. Service was good at the buffet and great in the a la carte restaurants. Our favorite a la carte was the Sea food and Jamaican restaurants. Least favorite was the Italian. Main complaint we had was in the main buffet. Too many flies!!! Especially at breakfast time. It was a turn off! We would spend most of our time fanning flies away then eating. It was very unpleasant. Maybe management can look into doing something about alleviating this problem. Perhaps, putting up mesh around the dinning area that faces the pool. Please do something about the flies!!! No one wants flies on the food they want to eat. Pool bar, Jerk hut, ice cream bar were good and worth checking out. Entertainment and night life is lacking. More effort needs to be put into this area. Most nights, they only had singing. Not everyone is into that. It would have been nice to see a show or have interactive games/ activities for guest to participate in. Overall, this resort is a good value for the price. Very family oriented and it also has an adult side. I would return to the resort in the future. Thank you Catalonia Montego Bay for a nice time.

Catalonia Montego Bay, nestled along the pristine coastline of Jamaica, offers a delightful all-inclusive resort experience with a focus on relaxation, vibrant activities, and Caribbean charm. Ideal for families, couples, and friends, this resort caters to a wide range of vacation preferences with its well-rounded amenities and picturesque setting. Accommodations: The rooms at Catalonia Montego Bay are comfortably furnished and feature a blend of tropical decor with modern touches. Each room comes with essential amenities like air conditioning, flat-screen TVs, minibars, and balconies or terraces that offer varying views of the lush gardens or the azure Caribbean Sea. The rooms are clean and well-maintained, though some areas might benefit from a bit of updating to enhance the overall guest experience. Dining: Dining at Catalonia Montego Bay is a highlight, with multiple options that cater to different tastes. The resort features a buffet restaurant and several à la carte eateries, including specialties like Italian, Mexican, and Caribbean cuisine. The quality of the food is generally high, and the diverse selection ensures that there's something for everyone. However, reservations can be required for some of the à la carte restaurants, and availability might be limited during peak times, so planning ahead is advisable. Activities and Entertainment: Catalonia Montego Bay excels in providing a range of activities and entertainment options. The resort boasts a large pool area with a swim-up bar, ideal for leisurely afternoons in the sun. The beachfront location is perfect for water sports such as snorkeling, kayaking, and paddle boarding. For those who prefer a more relaxed approach, there are ample loungers and cabanas for enjoying the stunning beach views. The entertainment staff organizes various daily activities, including fitness classes, games, and themed nights, ensuring that there's always something fun to do. Service: The service at Catalonia Montego Bay is generally warm and attentive. The staff are friendly and eager to assist, contributing to a welcoming atmosphere throughout the resort. While most guests find the service to be commendable, there can be occasional delays or inconsistencies, especially during busy periods. Nonetheless, the overall hospitality adds a positive touch to the vacation experience. Spa and Wellness: The resort offers a well-equipped spa that provides a range of treatments designed to help guests unwind and rejuvenate. From massages to beauty treatments, the spa is a peaceful retreat that enhances the overall relaxation aspect of the stay. Overall Experience: Catalonia Montego Bay delivers a satisfying all-inclusive experience with its beautiful beachfront location, varied dining options, and engaging activities. While some minor improvements could be made in areas like room updates and dining reservations, the resort's strengths in hospitality, location, and leisure options make it a great choice for a fun and relaxing Jamaican getaway.