Catalonia Montego Bay reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.1
  • Location 4.3
  • Rooms 3.7
  • Service 4.0
  • Value 3.9

5337 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

JAMAICA JAMAICA

christinabD3485XK (Far Rockaway, New York) on Aug 04, 2026

Not far from airport:In Montego Bay i stayed with Holiday Inn.Thought it was safest traveling alone.IT WAS NICE Huge Room with Jacuzzi and long Balcony.The real culture lies further in the island.ALOT of British travelers stopped in. The weather was not hot enough to enjoy swimming in March.Loved the Jerk stop.

TripAdvisor users rated this property 4 out of 5

Family holiday

snowfam1 (Leeds, United Kingdom) on Jul 25, 2026

We came to holiday inn for 2 weeks from 1st Feb to 15th Feb 2017, the hotel is situated 25-30 away from the airport, its 10 minutes away from a shopping village or 5 minute walk away from local shops (tourist shops) the hotel has everything on site which is good if u don't want to leave the hotel but it's about 50-60% more than if u went for a walk or short taxi ride, the main dining hall is very good, all types of food and it's different every day, the Caribbean & Italian restaurant is top notch, over all the hotel is very good, you get what you pay for. The hotel offers trips out at a cost $$$, all the trips are very expensive!!! But the hotel knows that 90% of the visitors will not come back so they know they can charge it and people will pay it? The hotel also does water sports which is free ?? and motorised water sports which there is a charge, again very expensive ($130 for 10 minutes to do paragliding for 2 people ??) The hotel taxi service is a scam, example Burger King 2m 40s down the road in a taxi is $24 return, local taxi over the road from hotel its $2 per person return, now don't let the hotel fool you by telling you there illegally and don't have insurance (they tell you this so you'll pay there price) I used the local taxi 4-5 times and it was good, they didn't say at the end of your journey "if you enjoyed your trip you can show your appreciation by tipping the driver!!!) The hotel will try to frighten u, but all I can say is use your own judgement and remember the hotel is only interested in making money!! So they will say anything to put you off. The housekeepers are really good, came every day and cleaned the room, changed the bedding and gave fresh towels. The hotel does require a credit or debit card or $75 as a deposit incase you break anything in your room. It's also $100 charge if you or your child loses there wrist band. Kids entertainment is fantastic, Mr T is great, there is a games room for the older kids which is charged at $3 for 30 minutes per child and it's only got Xbox 360 and a football table.

TripAdvisor users rated this property 5 out of 5

Fantastic

Dean G on Apr 05, 2026

Fantastic will return. Food was amazing

TripAdvisor users rated this property 1 out of 5

Not Customer friendly Wedding did not take place and deposit not refunded

Michael M on Dec 21, 2025

We booked a wedding with the organiser of Catalonia Hotel It did not take place because of the hurricane destroyed the hotel and widest part of Jamaica. We were devastated for the peoole of Jamaica and what they went through. However we had to reorganise our wedding and married local in the UK. It was promised to get our deposit back for our wedding what never happened and they are unresponsive ever since. This is not a serious hotel and i would dissuade anyone to book a wedding with them It is a shame i had to write that review but wanted to warn others to have to go for something similar with them

TripAdvisor users rated this property 5 out of 5

Experience at Catalonia Montego Bay Resort during Hurricane Melissa

Gracelyn J on Nov 10, 2025

Our experience at Catalonia, Montego Bay during Hurricane Melissa I just wanted to express our gratitude and thanks to the amazing team at Catalonia Montego Bay for their bravery and compassion during and after Hurricane Melissa. Living in Trinidad, we never experienced a hurricane before, so it was very traumatic for us. The staff made us feel so comfortable and safe, continued to serve meals and whatever we needed. We had water, lights and wifi most of the time. They worked tirelessly to keep our spirits up by still trying to entertain us. On the Sunday after, we had an awesome service. Everyone was just singing and praising almighty God for sparing our lives. Even when we unable to get a flight out of Jamaica, the manager and her team continued to encourage us. Thank you from the bottom of our hearts Catalonia, for your courage, kind hospitality and commitment. So proud of our Caricom neighbors. I would stay at Catalonia anytime I visit Jamaica in the future. Heartfelt appreciation ?Gracelyn and husband. October 23rd to November 3rd 2025.

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