Grand Palladium Jamaica Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

15299 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Very nice hotel

Tracy S on Feb 18, 2024

I love this place. The staff were very nice except at the buffets. But that didn’t ruin it for us. I don’t like how far out of Montego Bay it is but it’s nice. We loved the steak house. It tasted really good and the buffets were not bad. Room service was good. Did not like the Mexican restaurant. Stay away from there I got sick. But they restock your drinks in your refrigerator everyday and cleaned our rooms everyday. (We stayed at one in Punta Cana, Dominican Republic and it was the worse vacation I ever had. It was definitely nothing like this hotel. It’s still the same hotel group but awful). The beach is not very big but the pool makes up for it and the drinks flow very well here.

TripAdvisor users rated this property 3 out of 5

Just OK

O51IYdavem (Uniontown, Ohio) on Feb 17, 2024

Pros- large rooms and fairly quiet. Fun Superbowl party near the beach with Bud Light, hamburgers, wings etc. The Bud light was $20 for a 6 pack in an iced bucket. Cons- very slow check in, pool was freezing cold, and someone suggested they chill it (in February?). Some of the dinner entrees (Italian restaurant) were barely warm. The people as a whole move very slowly there and seem to lack motivation.

TripAdvisor users rated this property 3 out of 5

Not mobility-challenged friendly, but great food and great beaches- staff overall very friendly

JA741D (Toronto, Canada) on Feb 17, 2024

Staff, food and beaches great, but aren’t geared to seniors or those with any kind of mobility issue. Elevators don’t work, shuttles are highly disorganized and sporadic, and restaurants on 2 floors with huge staircases. Beds uncomfortable and pillows poor and flat.

TripAdvisor users rated this property 5 out of 5

Entertainment fresh crew.

204sammye on Feb 16, 2024

The main show at night at the lady Hamilton was excellent,fresh is the superstar for the resort that guy know how to entertain,he have everyone dancing at the infinity bar at night after he do the main show I really don’t know how this guy do it but he’s the best staff I see here so far this guy fresh work really hard. Love is vybz with the kids always so.

TripAdvisor users rated this property 5 out of 5

Entertainment fresh crew

Luke A on Feb 16, 2024

My family and I had an amazing trip at the grand palladium . We have the opportunity to meet fresh and Nicky and the were great with the kids and an amazing company on the vacation. The entertainment here is amazing as well we all loved it the kids show was amazing and last night steal drum band was great, 10 out of 10 to the entertainment team members.

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