TripAdvisor Traveler Rating

Staff trip. We travelled from July 1 - 3, 2022. Hopefully next year we can spend 3 nights if we can get a discounted rate. But the staff enjoyed every moment. They said the property is lovely and huge.

The Staff is friendly and serves well. The ambiance is very appealing. The food is delicious and has variety. The entertainment is from most music types. The gym is great. The property and rooms are clean.

From my observation of the class I enjoyed every moment of it even though I didn’t join. It’s what brings the vibes to the hotel. The fitness team playing great music to jam to before and after the class. The resort needs more entertaining stuff and more music. We come to Jamaica to enjoy Jamaican music and culture. The everyday surround system music won’t work. It’s too boring in the day

Beautiful Grounds-However the rooms were below Sub-Parr. The food I only enjoyed at the Indian Restaurant and the Italian Restaurant. Not enough authentic Jamaican food. The Jerk Chicken wasn't even authentic, the rice and peas were dry. The staff was very nice and attentive everywhere we were. The Health Clinic staff person was just flat out RUDE! I bruised my ribs on an excursion I went in for an ice pack she (looking at her phone) told me to go to the bar!!! TERRRIBLE!

No elevator service, Mini fridge didn’t work or air upon arrival. Front desk and bell hop has attitudes. I would not stay at this hotel again. Very disappointed at my stay and the amount of walking. The food at the buffet was good.