Fairmont The Queen Elizabeth reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

1652 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Queen E Never Disappoints!

Wendy V (Calgary) on Sep 22, 2023

We stayed for our 25th Wedding Anniversary and were so happy with our choice. The staff at the hotel went above and beyond to ensure we had a special stay. We couldn't be more grateful to them and we had a very memorable evening. We dined at the restaurant, the service and food were both amazing. We had a drink and desert on the Gold Floor along with our breakfast the next morning and again, the staff were absolutely incredible. This is the reason to book at the Queen Elizabeth. The staff understand service like no other hotel in the area. If you want to be treated the best, you stay here! The upgrade we received to mark our special occasion was really above anything we expected. The room was beyond amazing and again, all of the staff we encountered on our floor were so friendly and kind. Thank you to the Fairmont Queen E for treating us like royalty! We will never forget it!

TripAdvisor users rated this property 5 out of 5

Railway Vacation across Canada coast to coast

Guide06994855023 on Sep 19, 2023

Lovely facilities; enjoyed the room, the location, the food, the service, and the staff. It was at the top of the list in my experience. I liked the bed; very comfortable, The Bathrooms were outstanding especially the shower and the toilet with accommodations for reducing carbon footprint!

TripAdvisor users rated this property 3 out of 5

Do not use the valet parking service

peter t on Sep 11, 2023

The hotel is fine but my car was robbed of an expensive glass case taken from the glove compartment and $21 in coins taken from the central consul. Clearly there is a bold thief operating in the valet parking department. When I asked for compensation from the hotel management, they claimed the parking lot was operated by another company and was not there responsibility, this despite the fact that the parking is underground the hotel and appears to be an integral part of the hotel. While I will not recommend you to stay away from the hotel, use the self parking service in the rear. Stay well clear of the valet service there.

TripAdvisor users rated this property 5 out of 5

Forever the Gold standard - Fairmont always delivers

Jim M on Sep 10, 2023

I would offer more stars, if I could. It has been 25 years since I first visited - and Fairmont has only improved. Every aspect of this hotel, from Valet parking to the exquisite Roselys is designed with us few, lucky guests in mind. We won't stay away so long, this time. Such a pleasure - my only regret is that we had to leave so soon. Jim from Massachusetts (25th anniversary celebration)

TripAdvisor users rated this property 4 out of 5

Great Stay

D2316XInellyc on Sep 07, 2023

I love this hotel. My second time staying here. The only thing that scared my friend and was that some random guy was trying to get in the elevator with us. He looked drunk and definitely not a patron of the hotel. When he realized we got spooked he walked the other direction. There was no one at the lobby and it was 10 pm! It was pretty scary.

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