TripAdvisor Traveler Rating

DO NOT BOOK!!!!!! I arrived with my family of four, including a 3-year-old and an 8-year-old. Upon arrival, the front desk informed us that the suite I had booked was unavailable due to water damage and that we would need to be moved to a nearby Hyatt into a smaller, inferior room. This came as a complete surprise, as we had received no prior communication about this issue. After spending nearly two hours on the phone with Chase (I booked using Chase Sapphire points), it became clear that this was not an isolated or last-minute problem. Chase and Expedia representatives confirmed that the same situation had occurred with another guest about a week earlier and that the hotel had been aware of the issue for at least 10 days. Despite this, they chose not to notify us in advance and instead decided to “accommodate” guests upon arrival. Learning this from Chase and Expedia—not from the hotel staff—was extremely disappointing and highlighted a pattern of negligence and poor communication. Ultimately, we were relocated to another hotel in a downgraded room. To make matters worse, the shower had very low water pressure, and hot water took an unreasonably long time to arrive. Overall, this was a frustrating and stressful experience, especially while traveling with young children. I would not recommend staying here.

We stayed 6 nights at the Hyatt House at Anaheim Resort/Convention Center earlier this year. We had a very pleasant stay. The facilities, the room and amenities, and service, all made for a fantastic value. If you have family or just like the convenience and versatility of having a kitchenette and small living room space, the Hyatt House is a great option. Other bonuses are that there is a Walgreens on the same premises (not directly connected to the hotel lobby but directly next to it) so you can get nearly everything you need. There is also a Starbucks downstairs. The parking garage is below ground level with plenty of spaces. Once parked you need to take the elevator to back up to the lobby which is street level. The lobby and adjoining breakfast area is large, airy, very comfortable. There is also a bar immediately next to the check-in area. About the only drawback of this hotel is that it’s a bit further away from the Disneyland entrance. There are actual Youtube videos of people doing the walk from the hotel to the Disneyland entrance to demonstrate what it’s like. Our trip was in the winter so it wasn’t bad, but I imagine in peak summer heat it would be a different story. You may want to keep this mind if you plan on making multiple trips to and from Disneyland during the day. On our last day we enjoyed using the pool. There is plenty of space in the pool area with tables and chairs so you can eat there too. For the amount of amenities included, the Hyatt House is an excellent value. Other things to note: - There is a coin laundry facility - There is a small sundries next to the check-in desk but there really is no need for this since there is a Walgreens immediately next door. - Take into account weather and the distance from the hotel to Disneyland Park. - Ample parking - The in-room kitchenette is fully stocked with all necessary kitchen utensils, flatware, dish soap, coffee, tea, etc. - Plenty of room for luggage - In-room refrigerator has a freezer compartment. - Breakfast included

Would recommend, the suite has nice little living room/ kitchen for long stays during Disneyland visit. Very clean and friendly service

We’re staying here now & I have really enjoyed my stay. It’s so close to Disneyland that we can walk. We booked a suite & it has enough room for 6 people. I really like that we have a kitchenette with a huge island. Everything is clean & the beds were very comfortable. The staff is so friendly but especially Margarita in the breakfast area, she was amazing. I would definitely stay here again.

After reading a few recent reviews right before our trip, I was a little anxious about this booking, and I confirmed ahead of time with the manager that our reservation would still be honored. They assured me that it would. I'm so glad we kept our reservation! Our experience at the hotel was WONDERFUL. The staff was warm, welcoming, and help from the first moments of our arrival. Our room was gorgeous (I think it was recently renovated, because it seemed updated from the pictures online) and comfortable. Despite being a very family friendly hotel close to Disneyland, we did not hear any loud guest noise. We ended up not having much time to swim, but we did check out the pool area, and it seemed like a really nice place to hang out. The games were a nice touch! Breakfast was also delicious. And having a couple of dinner options and a Walgreens right at the base of the hotel was really helpful for our family. I will definitely stay here again in the future, and recommend it to other guests going to Disneyland!