TripAdvisor Traveler Rating

We’re staying here now & I have really enjoyed my stay. It’s so close to Disneyland that we can walk. We booked a suite & it has enough room for 6 people. I really like that we have a kitchenette with a huge island. Everything is clean & the beds were very comfortable. The staff is so friendly but especially Margarita in the breakfast area, she was amazing. I would definitely stay here again.

After reading a few recent reviews right before our trip, I was a little anxious about this booking, and I confirmed ahead of time with the manager that our reservation would still be honored. They assured me that it would. I'm so glad we kept our reservation! Our experience at the hotel was WONDERFUL. The staff was warm, welcoming, and help from the first moments of our arrival. Our room was gorgeous (I think it was recently renovated, because it seemed updated from the pictures online) and comfortable. Despite being a very family friendly hotel close to Disneyland, we did not hear any loud guest noise. We ended up not having much time to swim, but we did check out the pool area, and it seemed like a really nice place to hang out. The games were a nice touch! Breakfast was also delicious. And having a couple of dinner options and a Walgreens right at the base of the hotel was really helpful for our family. I will definitely stay here again in the future, and recommend it to other guests going to Disneyland!

Great location, very short walk to Disneyland. Very helpful and friendly staff. The room was great for our family, the Only negative being that the room was not very well soundproofed, and we were woken each morning by voices from the apartment next door. Breakfast options were a little limited, but not terrible.

This is a great home base for families going to Disneyland. Rooms are clean, big, beds are comfortable, staff is friendly and helpful. Margarita was especially helpful down in the breakfast area. She was quick to keep things clean, but also helped me take breakfast upstairs to the rest of the family. We had no issues with our reservation getting cancelled as other reviewers mentioned. This is a good location to either take a 15 minute walk to Disneyland or a 7 minute walk to the Toy Story Parking lot shuttles where you can go through security much quicker than the front entrance. Having Walgreens, Blaze Pizza, Starbucks, Chubby Dumplings right downstairs is such a benefit for quick food or little necessities that pop up. The pool was a little too cold for December, but the hot tub was great!

Room was clean, breakfast was great. We were sad my parents reservation was cancelled the day before we were supposed to check in without any notice. No credit was given to compensate for the inconvenience or extra expense of booking a new room the day before check-in. We would have like to stay together in the same hotel. They ended up several blocks away at a different hotel. In the end it worked out fine, however I didn't feel Hyatt House handled the situation very professionally and could have been more helpful.