Hilton Garden Inn Anaheim/Garden Grove reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

1333 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Clean modern room and convenient amenities

bianca0121 on Mar 30, 2024

I chose this hotel because of it's modern design and nearby to Disneyland as it was our purpose of visiting Anaheim. The room was clean except found a stain on a bed sheet and the blanket provided in the closet. Called the Front desk to replace it while we were out of the room, but failed to deliver upon returning late evening. Did not bother to call again as there is no housekeeping to deliver to the room at night and I didn't want to go to the front desk to pick it up. The hotel staff were helpful and friendly, there was also a 24 hrs gym and laundromat that I utilized. The hotel offers breakfast buffet at additional price, but we didn't take part of this. Self parking was available and easy to find a stall when we return late. Overall, our stay was comfortable and had a good sleep in a quite room. We will return to this property.

TripAdvisor users rated this property 3 out of 5

Expensive and not a good value.

groovology (Cupertino, CA) on Mar 14, 2024

Pretty disappointed in this property. Went for a trade show and felt nickeled and dimed the entire time. Even as a Hilton Honors member I did not feel particularly welcome or special, and they charge for EVERYTHING. Parking, breakfast, even water in your rooms ($6!!!). Rooms themselves are really average, and when you take into account the price of the room itself, there are much better deals in the area where you actually feel welcomed. Even when checking out I found an error on the bill and they were extremely reluctant to make the adjustment! I had pretty high hopes for this place, but as Hilton properties go, it is definitely well below average and I would not stay there again.

TripAdvisor users rated this property 5 out of 5

My favorite hotel

roguex42 on Jan 23, 2024

This is my favorite place to stay in the Anaheim area. It's far enough from the madness of the parks, but has a very convenient ART bus stop. The hotel staff are always friendly, and the hotel itself is top notch. Very clean, updated, and the rooms are spacious.

TripAdvisor users rated this property 2 out of 5

Are they running a scam here? Check your receipt before you leave!!

J B (San Diego, California) on Dec 15, 2023

We have stayed at this hotel many times & this is the second time we did not receive our food & beverage credit. As a Gold Member I have chosen the daily food & beverage credit, but twice I have not received it. The first time I called once I had received my emailed invoice & it was resolved that day. This time the female I spoke with couldn't answer why this had happened, but stated she would make the correction & I would receive an email in about 10 minutes. Neither was done. I waited a few days(to allow for possible processing times) & then spoke with the assistant manager who had no response to my frustration of this initially happening, and then again after I had called & told it would be resolved. No apology, no recognition of wrong doing or chain of errors. He did(quickly) finally get me the credit I was due, but these 2 experiences makes me not want to return and also wonder how many other people they are trying to do this to?! As for the hotel- there has only been 1 elevator working, which obviously makes for long wait times, especially when it does arrive to you & its completely full. The breakfast has always been good, as the employees are pleasant & diligent about keeping it stocked. There is an ART stop right outside of the hotel for those going to Disneyland. We were in an updated room this time. Word of caution if you have mobility issues- the tub is a very high step up & could be difficult, even for children.

TripAdvisor users rated this property 5 out of 5

Good location

Rjlx (Burton upon Trent, United Kingdom) on Dec 08, 2023

Clean hotel, stayed here for 2 nights and didn’t experience the breakfast. Rooms are a good size and clean. Staff are friendly and it is a good location for Disney. There is a lot of parking available but the lifts are very slow

View All