The Anaheim Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

1435 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Good times at The Anaheim!

PrincessShellye on May 17, 2024

Great place esp when Leo or Marco are there to greet us! Jonathan & Candi hv the place running perfectly and my front desk peeps work their butts off, thx Marissa & Sam and crew! Housekeeping was also wonderful! See u all soon! Also just stayed in May for 3 mothers day nites! Excellent!

TripAdvisor users rated this property 5 out of 5

Great hotel and staff!

Jennifer s on May 14, 2024

This is our family’s go to hotel to stay when we go to the Disney Resort. We love the atmosphere, onsite food and bar, and proximity to the parks. It’s a quick walk to the park entrance, about 5-7 minutes (you can’t park and get on a tram or bus that fast). The staff has always been accommodating and friendly. The assistant manager Candi is always helpful and makes sure we get the room we need. The grounds of the hotel are kept immaculate, awesome lobby with lots of lounge areas, and a beautiful pool. They always decorate for the holidays and have special movie nights in the summer. It’s a great place for people with kids and without. We love to have a quick getaway at the Anaheim Hotel.

TripAdvisor users rated this property 5 out of 5

Excellence Everywhere

the101s on May 14, 2024

I'm going to start with the basics: Location - very close to the Disneyland Resort. Probably 5-7 minutes walking, depending on how kind the lights are on the pedestrian crossings. So easy to come back for a rest during the heat of the day. Facilities - The hotel has an outdoor heated pool. A clean and decently equipped gym. There's a guest laundry. There's a pizza restaurant that also does breakfast (mainly grab 'n' go). There's a bar. There's business facilities. There's an outdoor games area with chess etc. There's an outdoor area to chill out in outdoor sofas. Room - our room had two queen beds and a outdoor patio area with a table & chairs and a sun lounger. Bathroom was functional and clean. Big tv with many, many channels. Small fridge. I believe there are more room configurations, and upper floors have a balcony instead of a patio. Okay, now the non-basic stuff: The staff are excellent. Concierge/wizard Kristopher had been in email communication with my wife after she enquired about breakfast options and she mentioned it was our 30th Anniversary. When we checked in, Kristopher greeted us like old friends and had arranged for our room to be decorated with rose petals, love hearts, balloons, and small electric candles. There was also a card and some cookies. It was incredibly sweet and very thoughful. Kristopher even phoned our room before he clocked off for the day to check we had everything we needed and we'd settled in okay. Incredible service. It really made a long-anticipated trip feel even more special. Kristopher checked on us every day, making sure we had everything we could possibly need. We're quite seasoned travellers, and are very self-sufficient, but it was lovely to have someone so kind and thoughtful looking out for us. It certainly made the occasion of our 30th wedding anniversary even more memorable. We were also lucky enough to encounter Leo on our last day. Leo arranged to store our luggage so we could enjoy our last day unencumbered. Most places offer this, but Leo took the time to chat with us, gave us some insights into travel in the area, and generally set us up for a great last day. Having just checked out and feeling a little bit down about leaving Anaheim in evening, Leo's infectious personality and positive energy really gave us a boost. Honestly, it's not even a discussion as to if we'd stay here again. We'd stay here again in a heartbeat. Thank you Kristophe, Leo, and everyone for your kindness.

TripAdvisor users rated this property 5 out of 5

Amazing Customer Service and Clean Rooms!!

Karin C on May 14, 2024

We have always stayed at the Hyatt for the 8th grade Disneyland Field Trip and this year the school decided to book at The Anaheim Hotel. The Customer service is amazing!!! Leo and Sam made sure our accommodation was exceptional!! Leo was there to greet us and help all the kids off the bus and helped us check-in. When we checked out he made sure the everyone got on the bus safely. Leo and Sam also accommodated the bus driver after check out while he waited for us to finish at Disneyland. Not only was the customer service great but the rooms were clean (I also check pillows, blankets, bed before getting into them). The property has 24 hour security that helped keep homeless people off. It felt safer especially when you are chaperoning middle school kids. When we stayed at the Hyatt it was a bunch of homeless people outside and we didn't let the kids walk outside. Their location was a closer walk to Disneyland which I think was the best part especially walking all day. We didn't get to use the amenities, but the pool area, garden area, game area looked clean and fun. The breakfast was great and convenient since it was located in their building. This will be our future stay!

TripAdvisor users rated this property 5 out of 5

Would recommend the Anaheim hotel for sure!

Chelsea B on May 13, 2024

Mike was at the front door throughout the whole trip to welcome us and send us off each day. He was so polite and friendly- he made the Anaheim hotel great! Overall this stay was excellent in terms of location, price and amenities. It was nice to have complimentary coffee in the morning and the beds were very very comfortable. We did have pizza at the attached restaurant and it was good too. Room was perfect for a Disneyland trip!

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